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RESOLUTION of the Ministry of Labor of the Russian Federation dated 12-10-94 66 (as amended on 31-05-2001) ON THE APPROVAL OF THE RANKS OF PAYMENT AND TARIFF AND QUALIFICATION ... Relevant in 2018

TARIFF AND QUALIFICATION CHARACTERISTICS FOR THE POSITIONS OF EMPLOYEES OF BUDGETARY INSTITUTIONS AND ORGANIZATIONS OF THE SERVICE OF SOCIAL PROTECTION OF THE POPULATION OF THE RUSSIAN FEDERATION

(as amended by the Decrees of the Ministry of Labor of the Russian Federation of February 22, 1996 N 12, of May 31, 2001 N 45)

1. These tariff and qualification characteristics are intended to promote correct selection and placement of personnel, improving their business skills, division of labor between managers and specialists, as well as ensuring unity in determining the job responsibilities of these categories of workers and the qualification requirements by pay grade.

2. Tariff and qualification characteristics for the positions of deputy director of the boarding school and deputy director of the institution social service were not developed, since their job responsibilities, requirements for knowledge and qualifications are determined by analogy with the above description of the director of a boarding school and the director of a social service institution.

3. Section "Responsibilities" tariff - qualification characteristics contains the main functions that can be entrusted in whole or in part to the employee holding this position, and are the basis for the development job descriptions on the ground, fixing the specific duties, rights and responsibilities of the employee.

4. Compliance of actually performed duties and qualifications of employees with the requirements job descriptions determined by the attestation commission in accordance with the Regulations on the procedure for attestation of employees of institutions, organizations, enterprises of the system social protection population Russian Federation, being on budgetary financing, and the Regulations on the procedure for attestation of health workers.

5. Persons who do not have special training or work experience established by the tariff and qualification requirements, but who have sufficient practical experience and perform the duties assigned to them qualitatively and in full, on the recommendation attestation commission as an exception, they can be appointed to the relevant positions in the same way as persons with special training and work experience.

6. Certification of employees of institutions and organizations of the social protection service is carried out in accordance with the Regulations on extraordinary certification and billing of medical and pharmaceutical workers who are on budget funding, and the Regulations on the procedure for certification of doctors and paramedical personnel, approved by orders of the Ministry of Health of Russia, and other specialists - in accordance with the Regulations on the procedure for attestation of employees of institutions, organizations and enterprises of the system of social protection of the population of Russia that are on budget financing, approved by Order of the Ministry of Social Protection of Russia dated December 7, 1992 N 265.

7. The assignment of institutions and organizations of the social protection service to the group for the remuneration of managers is carried out in accordance with the indicators approved by the Ministry of Social Protection of the Population of the Russian Federation.

8. When hiring or when establishing the ETS pay grade in the presence of double grades for positions, employees with a secondary (higher) professional (social, medical, pedagogical, legal) education have a priority right to a higher grade.

9. The categories of wages are set one category higher compared to the category determined in accordance with the Unified Tariff Scale:

social workers who serve at home the elderly and disabled, who have largely or completely lost the ability to self-service and need services that are not included in the federal list guaranteed by the state social services, the provision of which requires special coursework on medical care, medical and social rehabilitation, dietology, personal psychology, conflict resolution, etc., as well as an increase in the frequency of visits to citizens served in comparison with current standards;

specialists in social work when working with the most difficult categories of the population, incl. with minors with deviant behavior, the unemployed, families of "risk groups", single underage mothers, with persons suffering mental illness, alcoholism, drug addiction, suicidal, returning from places of deprivation of liberty, in the implementation of methodological guidance and assistance to social workers in organizing public services, introducing new forms of social services, when working in rural areas;

social workers, social work specialists and heads of departments (social services) working in emergency situations of a man-made and natural nature, in the territories of armed and interethnic conflicts for a period determined by decisions of the Government of the Russian Federation or executive authorities of the constituent entities of the Russian Federation.

dated 22.02.96 N 12)

Job responsibilities. Carries out organizational and scientific - methodical management of medical - labor examination in the administrative territory. Develops and implements measures for the introduction into practice of medical and labor expertise of scientific methods of expert decisions. Carries out an analysis of the activities of expert commissions in the administrative territory on the basis of an assessment of indicators, disability and the work of medical and labor expert commissions (VTEK). Takes measures to improve expert services to the population, improve the quality of medical and labor expertise. Takes part in the development and implementation of territorial programs for the social protection of the population in terms of medical and labor examination and rehabilitation of the disabled. Applies modern methods diagnostics, treatment and rehabilitation.

Must know: fundamentals of legislation on public health protection and social security, which determine the activities of public health authorities and institutions and social protection of the population; the structure and basic principles of the organization of the health service and medical - labor expertise (VTEK); legal rights and duties of the chief expert on medical and labor expertise; principles of cooperation between VTEK and other specialists and services, including insurance companies, medical associations, trade unions, enterprise administration, etc.; bases of functioning of budgetary - insurance medicine; rules and norms of labor protection, safety measures, industrial sanitation and fire protection.

14 category: chief expert in the presence of 1 - 2 compositions of the highest VTEC, having II qualification category;

15 category: chief expert in the presence of 1 - 2 compositions of the highest VTEK, having the I qualification category; in the presence of 3 - 4 compositions of the highest VTEC, having the II qualification category;

16 category: chief expert in the presence of 1 - 2 compositions of the highest VTEK, having the highest qualification category; in the presence of 3 - 4 compositions of the highest VTEK, having the I qualification category; in the presence of 5 or more compositions of the highest VTEK, having the II qualification category;

17 category: chief expert in the presence of 3 - 4 compositions of the highest VTEK, having the highest qualification category; in the presence of 5 or more compositions of the highest VTEC, having the I qualification category;

18 category: chief expert in the presence of 5 or more compositions of the highest VTEK, having the highest qualification category.

12 - 16 bits

Job responsibilities. Organizes the work of the commission as a whole, supervises the work of members of the VTEK, middle and junior medical personnel. Takes part in meetings of the VTEC, including field meetings, contacts with health authorities, medical and preventive institutions on issues related to the organization of the VTEC, and disability issues. Informs local executive authorities, trade unions, administration of enterprises and organizations about the state of disability, measures to reduce and prevent it. Represents the service of medical - labor expertise in organizations, institutions, administrative and judicial - investigative bodies. He has theoretical and practical training in his specialty, in the field of related specialties, in matters of organizing medical and labor examinations and determining disability. He applies modern methods of diagnostics, treatment and rehabilitation, plans and analyzes the work of VTEK.

Shall know: bases of the legislation on protection of health of the population and social security; the structure and basic principles of the organization of the health service and medical - labor expertise; legal rights, responsibilities and obligations of the chairman of the VTEC; principles of cooperation between VTEK and other specialists and services, including insurance companies, medical associations, trade unions, enterprise administration, etc.; bases of functioning of budgetary - insurance medicine.

higher medical education, special training in medical and labor examination, work experience in a medical position for at least 5 years.

12 category: chairman of the primary VTEK, who does not have a qualification category;

13 category: chairman of the primary VTEK, having the II qualification category; higher VTEK, which does not have a qualification category;

14 category: chairman of the primary VTEK, having the I qualification category; the highest VTEC, having the II qualification category;

15 category: chairman of the primary VTEC, having the highest qualification category; Chairman of the highest VTEK, having the I qualification category;

16 category: Chairman of the highest VTEK, having the highest qualification category.

Job responsibilities. As part of the commission, he takes part in determining the presence of signs of significant difficulties in life, establishing disability, its cause and duration, the need for a disabled person in various types social protection, including rehabilitation measures, checks the correct use of the labor of disabled people in accordance with the recommendations of the VTEK on the nature and conditions of work, applies modern methods of diagnosis, treatment and rehabilitation, and practical skills in the specialty. Plans and analyzes his work.

Shall know: bases of the legislation on protection of health of the population and social security; the structure and basic principles of the organization of the health service and medical - labor expertise; legal rights and obligations of a doctor - specialist of VTEC; principles of cooperation between VTEK and other specialists and services, including insurance companies, medical associations, trade unions, enterprise administration, etc.; bases of functioning of budgetary - insurance medicine.

Higher medical education, special training in medical and labor expertise, work experience in medical positions for at least 3 years.

11 category: a doctor - a specialist in primary VTEC, who does not have a qualification category;

12 category: a doctor - a specialist in the primary VTEC, having the II qualification category; a doctor - a specialist of the highest VTEK who does not have a qualification category;

13 category: a doctor - a specialist in the primary VTEK, having the I qualification category; a doctor - a specialist of the highest VTEC, having the II qualification category;

14 category: a doctor - a specialist in primary VTEC, having the highest qualification category; a doctor - a specialist of the highest VTEK, having the I qualification category;

15 category: doctor - specialist of the highest VTEK, having the highest qualification category.

Job responsibilities. Carries out general management of the work of the department, selection and training of employees; provides proper working conditions and control over their activities. Responsible for record keeping, accounting and reporting of the department. Organizes the safety of material assets, takes measures to comply with the department of sanitary - epidemiological and fire protection regimes. Organizes the identification and registration of citizens living in the territory of the branch and in need of social services. Determines the number of citizens served by the employees of the department, the amount of their work, taking into account the nature of the services provided and the specifics of the service area. Carries out specific activities to provide social assistance needy citizens. Conducts regular monitoring of the quality of social services and their compliance with the needs of the citizens served, analyzes and forecasts the work of the department. Introduces new types of assistance, forms and methods of its provision. Submits proposals to higher organizations to improve the forms and methods of service. Facilitates the attraction of extra-budgetary financial resources to provide assistance to citizens in need of social support. Organizes their food, rest, visits to cultural - mass institutions. Carries out interaction in matters of servicing citizens with territorial bodies and institutions of healthcare, culture, education, charitable, religious associations. Carries out activities to attract the forces and means of enterprises, organizations, public associations and individuals to provide social support to the citizens served, coordinates their activities. Organizes through health, education, trade enterprises, Catering, utilities, consumer services, etc. providing the necessary types and forms of assistance to those served. Organizes the reception, preservation and distribution of humanitarian aid among those served, providing them with in-kind types of assistance. Considers applications and proposals of citizens on issues of social services and takes measures to implement them.

Must know: theory and methodology of social work; laws and regulations at the federal, regional and local levels, other regulatory legal acts regulating the provision of various types of social services, the main directions in the ongoing policy of social protection of the population; domestic and overseas experience on issues of social services; theory and practice of personnel management.

11 - 12 categories: higher vocational education and work experience in the profile of at least 3 years or secondary vocational education and work experience in the profile of at least 5 years;

13 - 14 categories: higher professional education and work experience as the head of the department (social service) for at least 5 years.

8 - 13 digits

Job responsibilities. Identifies and takes into account families and individual citizens in the service area, including minor children in need of various types and forms of social support, and provides patronage for them. Establishes the causes of difficulties that arise for citizens, including at the place of residence, work and study. Determines the nature and amount of social assistance they need. Helps to activate the potential of one's own capabilities of an individual, family or social group. Helps improve relationships between individuals and their environment. Provides necessary advice on various issues of social protection. Helps in the preparation of documents for the adoption of those in need for permanent or temporary social services, for guardianship and guardianship. Assists in the placement of those in need in stationary institutions of health care. Submits materials and documents to the relevant authorities and institutions for filing a claim for deprivation of parental rights, registration of adoption, etc. Organizes public protection of juvenile offenders, if necessary, acts as their public defender in court. Coordinates the activities of various state and non-state organizations and institutions to provide assistance to citizens in need of social support. Participates in the work on the formation of social policy, the development of a network of institutions of social services for the population of the territory. He improves his qualifications and professional skills.

Must know: features of personality psychology and certain categories population; national and regional features of life and family education, folk traditions; theory and practice of social work; the main directions in the ongoing policy of social protection of the population; laws, regulations at the federal, regional and local levels, other normative legal acts in the field of social protection of the population; the work of bodies and institutions of social service; domestic and foreign experience of practical social work.

8th category: higher professional (by profile) education without presenting requirements for work experience or higher professional education and individual training and work experience as a social worker for at least 2 years, or secondary vocational (by profile) education and work experience as a social worker at least 3 years;

Category 9: higher professional (by profile) education and work experience as a social work specialist for at least 1 year or higher professional education and work experience as a social work specialist for at least 2 years, or secondary vocational (by profile) education and At least 3 years of experience as a social worker;

10 category: higher professional (by profile) education and work experience as a social work specialist for at least 2 years or higher professional education and work experience as a social work specialist for at least 4 years, or secondary vocational (by profile) education and At least 5 years of experience as a social worker;

11 category: higher professional (by profile) education and work experience as a social work specialist for at least 3 years or higher professional education and work experience as a social work specialist for at least 5 years;

12 category: higher professional (by profile) education and work experience as a social work specialist for at least 5 years or higher professional education and work experience as a social work specialist for at least 7 years;

13 category: higher professional (according to the profile) education, work experience as a specialist in social work for at least 5 years and the availability of scientific - methodological developments by job profile.

(as amended by the Decree of the Ministry of Labor of the Russian Federation of 31.05.2001 N 45)

5 - 8 digits

Job responsibilities. Identifies elderly and disabled citizens living in the service area who need social assistance; provides serviced citizens with food, hot meals, industrial essential goods, medicines according to doctor's prescriptions. Provides assistance in cleaning residential premises, heats stoves. Leases things for washing, repairs, etc. Pays utilities and other services. Organizes housing repairs, fuel supply, work on a personal plot, verification of the correctness of the provision of benefits and benefits, compensation payments, accrual of pensions and benefits, assists in maintaining contacts with relatives, friends, writing letters and applications, familiarization with print media. Helps to maintain personal hygiene in the serviced, has constant contacts with the attending physician of the served. Provides primary medical care: measuring body temperature, applying mustard plasters, compresses; provides primary psychotherapy. Calls the doctor to the house. Accompanies those served to medical institutions, visits them when they are admitted to the hospital. Organizes the provision of funeral services.

Must know: regulations on the organization of social and consumer services for elderly citizens and the disabled at home; organization of housekeeping; sanitary and hygienic requirements for the care of the elderly and disabled at home; fundamentals of psychology of older people; emergency procedures first aid; Fundamentals of legislation in the field of social protection of the elderly and disabled.

(as amended by the Decree of the Ministry of Labor of the Russian Federation of 31.05.2001 N 45)

5th category: primary vocational education without presenting requirements for work experience or secondary full (general) education and work experience in the profile for at least 3 years;

5 - 6 categories: secondary vocational education without presenting requirements for work experience or primary vocational education and work experience in the profile for at least 3 years;

6 - 7 categories: higher professional education without presenting requirements for work experience or secondary vocational education and at least 3 years of work experience in the profile;

Grade 8: higher professional education and at least 5 years of work experience in the profile.

Job responsibilities. Manages the work of a social service institution (with a hospital) in accordance with the Regulations on the institution. Implements organizational work on the identification and differentiated accounting of persons in need of social support, the provision of various social, domestic and other types of services by the structural divisions of the institution. Organizes the work of the medical, pedagogical, administrative and economic personnel of the institution for social, medical, cultural services, educational work with the citizens served. Conducts rehabilitation activities, including medical, social, psychological and labor rehabilitation. Carries out the introduction of new forms and methods of work on servicing citizens by a social service institution (with a hospital). Provides economic activity and purposeful spending of appropriations for the maintenance of the institution. Organizes activities to attract extra-budgetary funds to improve the service to the people living in it. Manages the activities of medical and industrial (labor) workshops, subsidiary farm. Provides technical equipment for the institution modern means rehabilitation and care of those served. Takes measures to provide the institution with qualified personnel, make the best use of the knowledge and experience of employees, create safe and favorable conditions for their work, and comply with labor law. Carries out work to strengthen labor and production discipline. Bears full responsibility for the state and activities of the institution. Resolves issues within the limits of the rights granted to him and entrusts the performance of certain production and economic functions to other officials: deputy directors, heads of departments of the institution. Acts on behalf of the institution, represents its interests in institutions and organizations, disposes of the property and funds of the institution in accordance with the procedure established by law, concludes contracts, issues powers of attorney, including with the right of substitution, opens current accounts of the institution in the State Bank. Issues orders on the institution in accordance with labor legislation, hires and dismisses employees, applies incentive measures and imposes penalties on employees of the institution.

Must know: theory and methodology of social work; laws and regulations at the federal, regional and local levels; other regulatory legal acts regulating the activities of a social service institution (with a hospital); profile and features of the institution; organization of services for persons living in it; fundamentals of labor legislation, organization of financial - economic activity institutions; rules and norms of labor protection, safety measures, industrial sanitation and fire protection; theory and practice of personnel management.

Higher professional education and at least 5 years of work experience in the profile:

15th category: in the performance of official duties of the director of a social service institution with a hospital, referred to group IV in terms of remuneration of managers;

16 category: in the performance of official duties of the director of a social service institution with a hospital, referred to group III in terms of remuneration of managers;

17 category: in the performance of official duties of the director of a social service institution with a hospital, referred to group II in terms of remuneration of managers;

18 category: in the performance of official duties of the director of a social service institution with a hospital, referred to group I in terms of remuneration of managers.

14 - 17 digits

Job responsibilities. Manages the work of a social service institution (without a hospital) in accordance with the Regulations on the institution. Carries out organizational work on identifying and differentiated accounting of persons in need of social support, providing them with various social, household and other types of services by the structural divisions of the institution. Provides economic activity and purposeful spending of appropriations for the maintenance of the institution. Organizes activities to attract extrabudgetary funds to strengthen the material and technical base, improve service to citizens and working conditions for employees of the institution. Takes measures to provide the institution with qualified personnel. Organizes work to improve the skills of personnel, the growth of their professional level. Responsible for compliance with labor laws, labor protection and safety regulations, fire safety and sanitary and hygienic standards. Carries out work to strengthen labor and production discipline. Organizes the work of the institution and bears full responsibility for its condition and activities. Manages the activities of medical - production (labor) workshops, subsidiary farms. Resolves issues within the limits of the rights granted to him and entrusts the performance of certain production and economic functions to other officials: deputy directors, managers structural divisions. Without a power of attorney, acts on behalf of the institution, represents its interests in institutions and organizations, disposes of the property and funds of the institution in accordance with the procedure established by law, concludes contracts, issues powers of attorney, including with the right of substitution, opens current accounts of the institution in the State Bank. Within its competence, issues orders for the institution, in accordance with labor legislation, hires and dismisses employees, applies incentives and imposes penalties on employees of the institution.

Must know: theory and methodology of social work; laws and regulations at the federal, regional and local levels; other regulatory legal acts regulating the activities of a social service institution (without a hospital); profile and features of the institution; organization of services for the elderly and disabled; fundamentals of labor legislation, organization of financial and economic activities of the institution; rules and norms of labor protection, safety measures, industrial sanitation and fire protection; theory and practice of personnel management.

Higher professional education (according to the profile) and at least 5 years of work experience in the profile:

14 category: in the performance of official duties of the director of a social service institution (without a hospital), assigned to group IV in terms of remuneration of managers;

15 category: in the performance of official duties of the director of a social service institution (without a hospital), assigned to group III in terms of remuneration of managers;

16 category: in the performance of official duties of the director of a social service institution (without a hospital), assigned to group II for the remuneration of managers;

17 category: when performing official duties of the director of a social service institution (without a hospital), assigned to group I in terms of remuneration of managers.

15 - 18 digits

Job responsibilities. Manages, in accordance with the Regulations on boarding schools, an institution of social protection of the population. Organizes the work of medical, pedagogical, administrative and economic personnel of the institution for social, medical, cultural services, educational work with residents; conducts rehabilitation activities, including medical, social, psychological and labor rehabilitation. Carries out the introduction of new forms and methods of work on servicing residents of the institution. Provides economic activity and purposeful spending of appropriations for the maintenance of the institution. Organizes activities to attract extra-budgetary funds to improve the service to the people living in it. Manages the activities of medical - production (labor) workshops, subsidiary farms. Provides technical equipment of the institution with modern means of rehabilitation and care for residents. Takes measures to provide the institution with qualified personnel, make the best use of the knowledge and experience of employees, create safe and favorable conditions for their work, and comply with labor laws. Carries out work to strengthen labor and production discipline. Bears full responsibility for the state and activities of the institution. Resolves issues within the rights granted to him and entrusts the performance of certain production and economic functions to other officials: deputy directors, heads of departments, institutions. Acts on behalf of the institution, represents its interests in institutions and organizations, disposes of the property and funds of the institution in accordance with the procedure established by law, concludes contracts, issues powers of attorney, including with the right of substitution, opens current accounts of the institution in the State Bank. Issues orders on the institution in accordance with labor legislation, hires and dismisses employees, applies incentive measures and imposes penalties on employees of the institution.

Must know: laws and regulations at the federal, regional and local levels, other normative - legal acts regulating the activities of the institution; profile and features of the institution; organization of services for persons living in it; fundamentals of labor legislation, organization of financial and economic activities of the institution; rules and norms of labor protection, safety measures, industrial sanitation and fire protection; theory and practice of personnel management.

Higher vocational or secondary vocational education and at least 5 years of work experience in the profile:

15 category: in the performance of official duties of the director of the house - boarding school, referred to the IV group for the remuneration of managers;

16 category: in the performance of official duties of the director of the house - boarding school, referred to the III group for the remuneration of managers;

17 category: in the performance of official duties of the director of the house - a boarding school, referred to the II group for the remuneration of managers;

18 category: in the performance of official duties of the director of the boarding school, referred to group I in terms of remuneration of managers.

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This job description has been translated automatically. Please note that automatic translation does not provide 100% accuracy, so there may be minor translation errors in the text.

Qualifications
incomplete higher education relevant area of ​​training (junior specialist) without work experience requirements.

Knows and applies: legislation in the field of social services; basics of ethics and professional communication; the content, forms and procedure for providing services to persons who are in difficult life circumstances; methods and forms of social work with ad hoc groups clients; basics of psychology; basics of medical and hygienic knowledge; fundamentals of economics, law and labor legislation, labor protection and industrial sanitation; office work.

Description of work, tasks and job responsibilities
It applies in practice regulations on the provision of social services to persons in difficult life circumstances (disability, loneliness, orphanhood, homelessness, lack of housing, work, neglect and negative relationships in the family, natural disaster, etc.). Registers and maintains records of persons who live in the social service zone. Organizes and controls the provision of social services necessary for individuals to overcome or mitigate life's difficulties, maintain their social status and full life. Uses available financial, material and other opportunities to meet the needs of individuals and solve their problems. Organizes activities for the rehabilitation, reintegration, social adaptation of persons, their registration for a stay in a boarding house, sanatorium, rest home, etc. Represents and defends their interests in enterprises, institutions and organizations that can help in solving problems. Provides advisory, methodological assistance on the organization and provision of social services for requests and appeals of citizens and officials enterprises, institutions and organizations. Examines letters, applications, complaints and provides answers in the prescribed manner. Maintains primary documentation on the organization of social services and assistance, accounting and reporting. Resolves current issues with social workers.

The social worker, whose job responsibilities will be discussed below, is hired and fired by the head of the CSO. Exit from the state is carried out in accordance with the procedure established in Articles 77-81 of the Labor Code.

General information

Persons who have:

• higher;
• primary vocational;
• secondary special education.

Persons who do not have training in their specialty may be involved in activities. People who are subject to service are called wards. Persons acquire such status when applying to the Council of Veterans, CSO or the Committee of Social Protection, as well as when a social worker identifies those in need of care during a special round. Wards who have completely lost the possibility of self-service are sent to a nursing home.

Social worker: duties, employee salary

An employee of the CSO can perform certain instructions of the wards. They may not be included in the list of duties of a social worker, but they follow from the general meaning of his activity. Its essence is to provide support and assistance to lonely people and the disabled. For example, an elderly woman has difficulty moving due to serious health problems. A social worker can take her to a bathhouse, after which the person will feel better and be able to take care of himself. The day of the CSO employee begins with a phone call to the wards. The duties of a social worker include clarifying the assignments that should be executed, the list of necessary products. All information is recorded in a special notebook for each ward. At the end of the year, based on an assessment of the employee's performance, he is assigned or not assigned a category. In the first case, among other things, he can count on a salary increase. After another three years, the premium will be 10%, and after five years - 30%.

Discharges

The following categories have been established:

• Fifth grade. It is assigned to an employee who has a professional (primary) education. At the same time, there are no requirements for his experience. Also, employees with a complete secondary (general) education have the 5th category. In this case, they need to carry out activities in the profile for at least three years.
• Sixth or seventh grade. To obtain this category, an employee may have a professional higher education. In this case, there are no requirements for his experience. Also, an employee may have a secondary specialized education. In this case, he must be in the state for at least three years.
• Eighth grade. It is assigned to employees whose work experience is not less than five years, and they have higher education in their specialty.

Important Points

The functional duties of a social worker include providing household services to persons in need of assistance. An employee of the CSO is directly subordinate to the head of the department, deputy director, head of the center. The employee needs to know the regulations and laws of the federal, local and regional levels, other regulations related to the regulation of its activities. The social worker, whose duties are contained in the relevant instructions, is responsible for his activities before the law. He must follow the rules of the CSO, know the norms and regulations for labor protection, industrial sanitation, safety, fire protection. An indispensable condition for the high-quality performance of tasks is compliance with the requirements for the organization of consumer services for the elderly and the disabled. The employee needs to know the basics of the psychology of the wards, to master the methods of first aid.

Basic prescriptions

AT professional duties social worker includes:

• Provision of services that are included in the list guaranteed by the state.
• Compliance with visiting schedule.
• Identification of citizens in need of service and support.
• Carrying out surveys among the company's employees.
• Participation in the preparation of documents of employees who need it.
• Informing employees about their obligations, rights and conditions for the provision of services.
• Respect for confidentiality in relations with wards.
• Execution of orders and instructions of the leadership of the CSO.
• Coordination of activities with superiors.
• Timely notification of the onset of incapacity for work.
• Petition for the allocation of material assistance to employees in need of it.
• Filling out documentation in accordance with the recommendations for doing business, making timely additions and changes.
• Participation in the public life of the CSO.

The rights and obligations of a social worker are regulated by the Labor Code of the Russian Federation.

A responsibility

In case of violation of labor discipline, the employee is subject to the provisions of Art. 419 TK. The timely performance of official duties by a social worker guarantees effective assistance to people in need. Such an attitude towards one's activities has a beneficial effect on the atmosphere within the team, the ability to work and the interests of employees. The duties of a social worker must be performed conscientiously and clearly. In many ways, not only the general condition of the ward, but also his life often depends on the timeliness of the provision of assistance.

Determining Criteria

To perform the duties of a social worker, it is not enough to have certain skills or knowledge. An employee must also possess certain personal qualities. Formed moral and moral convictions, objectivity in assessing the problems of the ward, honesty, tact, justice, attentiveness, creative thinking, sociability, adequacy of self-esteem, tolerance, humanity, willpower, kindness, patience - this is not the whole list of qualities that should be endowed Social worker.

Used Methods in Activity

The duties of social protection workers are not only to provide the necessary assistance to the wards. For the most effective implementation of their activities, employees are prescribed, in accordance with the Instruction, to develop and implement various methods, allowing to study problems in more depth and in detail, to choose the best means of solving them. Thus, a social worker in a school whose duties are related to helping children should act, among other things, as a consultant and, in some way, a teacher. Using an educational approach in their activities, the employee gives recommendations, teaches demonstrations and modeling of correct behavior, uses role-playing games, and establishes interaction between the student and the teacher. special attention deserve the duties of a social worker in a hospital.

In this case, he has a big responsibility on his shoulders. A person in a medical institution requires maximum sensitivity, care, and help. In this case, the social worker not only fulfills his duties of servicing the ward. He also plays the role of a supporter or mediator in overcoming personality disorganization, apathy in cases where it is not possible for a sick person to do this on their own. The facilitative approach is aimed at explaining the situation, encouraging and focusing on the mobilization of the available internal resources of the ward. During the recovery or rehabilitation period, this is of fundamental importance. There is also an advocacy approach to the implementation of activities by a social worker. In this case, the employee acts as a representative of the ward or a group of persons in need of it. In this case, the duties of a social worker include, among other things, assistance in putting forward arguments, selecting reasonable accusations.

Employee Opportunities

The rights and obligations of a social worker are two categories that are closely related. Using his authority, the employee can effectively carry out his activities, the purpose of which is to timely help those in need. The rights of a social worker are established in articles 1, 379-380, 353-369, 209-231 of the Labor Code. Also, its capabilities are defined in the collective agreement and the rules of procedure of the CSO. In the process of performing his/her activities, the social worker has the right to:

• Involve relatives and relatives in providing assistance that goes beyond the scope established by the Instruction.
• Receive information from wards about the state of health, relationships with other family members.
• Use the client's personal data when filling out the necessary documentation.

International practice

Summarizing all of the above, we can conclude that the basis of the activities that a social worker performs are duties. Ukraine, Russia and many other countries are participating in a large-scale humanitarian program to eradicate poverty, ensure primary education, stable support for the most disadvantaged segments of the population. As experience shows foreign countries, the need for multifaceted, integrated social work is especially high in times of crisis. At these moments, there is a significant deterioration in the well-being of most citizens. Ukraine, like Russia, has experienced such periods more than once in its entire history. However, the government of these countries always strives to eliminate emerging problems. A special role in the implementation of this task belongs primarily to the social protection service.

The role of the state

On the issue of providing citizens real help the state today occupies a side, secondary position. At the same time, a social worker, on the one hand, serves people. It helps to overcome this or that specific problem. On the other hand, he is also in the service of the state. Power through the employees of the CSO reduces social tension. To put it bluntly, the state, using a social worker, "calms down" the needy population. In this case, the employee is in a rather difficult situation. By virtue of duty - professional and human - the social worker acts primarily in accordance with the principle of humanism. Along with this, it is the fulfillment of the state task of maintaining balance in society.

Finally

For the most qualitative performance of their duties, a social worker must possess various skills, abilities, knowledge in such areas as psychology, medicine, sociology and others. Only in this case can he be considered a worthy implementer of the set state goals. The skills and knowledge possessed by a social worker, in combination with his individual qualities, should be assessed using appropriate methods. Analysis of the results, correction of shortcomings, filling in the missing information will undoubtedly contribute to a more effective fulfillment of one's duty. The desire for improvement is manifested not only in the desire to acquire more extensive practical experience, theoretical knowledge. Important has an improvement in personal qualities, overcoming shortcomings, especially those that negatively affect his activities. The individual qualities of an employee act as the basis for successful interaction with the ward and are considered an essential condition for his professional suitability.

helps to orient the employee of the social protection service in what duties he should perform and what rights he can use in this case. In our material, we will tell you what sections such an instruction consists of and what information they should contain.

About the positions of social worker and social work specialist

The position of a social worker is in the staff of the social protection service, which refers to budget organizations. This, in turn, implies the uniformity of job titles and the unification of job responsibilities in all territorial branches of this service. Thus, when determining the qualification requirements for this position and the duties of a social worker, one should use the appropriate professional standard, approved by order of the Ministry of Labor of November 18, 2013 No. 677n.

In short, the main purpose of a social worker is to provide comprehensive assistance to the elderly and disabled. First of all, honesty is required from the candidate for this job, since he deals with the money of his wards, buys food and pays utilities. At the same time, he must also be physically enduring, since he often has to carry weights (and caring for the infirm often requires considerable strength). You should also not forget about elementary responsiveness, since you need to listen to your wards.

According to the professional standard, to fill the position of a social worker, four conditions must be met simultaneously:

• no medical contraindications to work;
• secondary vocational education or secondary general education subject to an internship at the workplace;
• taking first aid courses medical care;
• no convictions for crimes against the person and sexual inviolability.

There is also a position in the social protection service that has a similar name - a specialist in social work. The fundamental difference between these two positions lies in the wards: the social worker deals with the elderly and the disabled, and the social work specialist cooperates with all groups of the population in need of social protection.

In addition, a social work specialist occupies a higher level in the structure of the social protection service and performs work that requires higher qualifications. In accordance with the professional standard "Specialist in social work", approved by order of the Ministry of Labor of October 22, 2013 No. 571n, this position can be applied for by:

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• a person with higher professional education;
• a social worker with a secondary vocational education who has worked in the specialty for at least 3 years.

The billing of these positions also differs: for the position of a social worker, 3-8 categories are allocated, for the position of a specialist - 8-13.

Approximate structure of the job description of a social worker

When compiling a job description for a social worker, you can follow the structure below, which includes several sections.

General provisions

This section usually includes general information about the position:

1. Title (social worker).
2. Discharge.
3. Subordination order (indicating to whom you need to report, who makes the decision on hiring and dismissal).
4. Qualification requirements, which may include education and work experience requirements, as well as a description of the skills and moral qualities that the employee must possess. For example, for grade 3, a complete secondary education is sufficient (work experience is not important), for a social worker of grade 8, higher professional education with at least 5 years of experience in this area is required.
5. A list of regulations, instructions and rules that an employee should know and by which he should be guided in his activities.

Rights

The social worker, carrying out his labor function, can use a certain amount of rights. Most often, this employee is given the following rights:

• require management to create conditions for the performance of labor functions;
• send suggestions to management to improve the work process;
• require the head to assist in the performance of their duties;
• involve specialists from all structural divisions in solving specific problems;
• within its competence to involve specialists from various medical organizations to provide assistance to the beneficiaries;
• make information requests to collect data necessary for work.

Job Responsibilities

In this section, the social worker is assigned the duties that he performs on a daily basis. For example:

1. Identify persons in need of social protection in the assigned territory.
2. Deliver groceries to the home, help the wards in cooking.
3. Provide sanitary and hygienic assistance to the beneficiaries.
4. Clean the room, change linen, do laundry.
5. Assist in the provision of medical care and hospitalization.
6. Deliver medications home and make sure they are taken correctly.
7. Assist in writing letters, statements and other documents, as well as sending them to recipients.
8. Help pay bills.

A responsibility

This section lists the types of liability that may apply to social worker. For example, an employee may be attracted to:

• to disciplinary liability for failure to perform or improper performance of their labor duties;
• to administrative or criminal liability for the commission of relevant misconduct;
• to material liability for the damage caused (within the limits established by civil and labor legislation).

particular difference in official duties there are no employees of different categories, therefore, when compiling job descriptions, in this case, only qualification requirements change. The latter means that with an increase in the rank, the employee must sign a new job description.

For the implementation of social activities, specialists are required who have a set of necessary knowledge, skills and abilities corresponding to qualification requirements professions, i.e. having a certain professional competence. A specialist of an organization performing the functions of social development must be trained to participate in professional organizational and managerial, economic, scientific and technical, planning, design and economic, analytical and research activities in the personnel management service; possess sufficient skills to carry out the following activities:

organizational;

managerial;

legal;

accounting and documentation;

educational and pedagogical;

social and household;

psychological and sociological.

To successfully carry out such an activity, the specialist must know:

legislative and regulatory legal acts regulating the activities of an enterprise, institution, organization for personnel management;

labor legislation;

fundamentals of economics, entrepreneurship and business; conjuncture of the labor market and educational services;

the procedure for pricing and taxation;

basics of marketing;

modern concepts of personnel management;

basics of labor motivation and personnel assessment system;

forms and methods of training and advanced training of personnel;

development order employment contracts(contracts);

methods and organization of management; basics of production technology;

management structure;

fundamentals of general and social psychology, sociology of labor psychology;

ethics of business communication;

basics of office work organization;

methods of information processing using modern technical means, communications and communications;

labor protection rules and regulations.

Supervisor, responsible for the social development of the organization must have the necessary minimum of humanitarian and ethical knowledge, the ability and skills to choose the manner of behavior appropriate to the circumstances with appropriate diplomatic and psychological tact, focus on collegiality and agreement with stakeholders when choosing a solution.

From social service specialists required:

observance of social norms - rules, techniques, patterns of behavior established by society, the state, a separate organization, operating principles corresponding to generally accepted values ​​and moral ideals;

support for minimum social standards;

implementation of labor laws.

The main task and functions of managing social development

the main task conditioned by the mission of managing social development - the development and implementation of measures that ensure social partnership - mutually interested cooperation of managers (in general, the administration of the organization), owners, employees, state and municipal authorities, civil communities in solving social problems.

Partners are represented by entrepreneurs and their associations, labor collectives and trade union organizations. Such cooperation, as the experience of many countries shows, is carried out constantly, mainly in the form of collective bargaining at the level of individual enterprises and sectors of the economy, the conclusion of collective agreements and agreements.

It is equally important for the social service to achieve interaction and coordination of its activities with sectoral and regional structures for managing the social sphere, which are represented by the bodies state power and local government. Under certain conditions, especially when social tensions in a country or region are aggravated, they join the permanent participants in social partnership in order to combine efforts at the level of multilateral cooperation in settling disagreements on issues of wages, incomes, social minimum, protection of the rights and freedoms of working citizens, to prevent through mutual understanding in the negotiations, the emergence of social and labor conflicts and bringing them to the extreme point - strikes.

Obviously, social partnership as an effective mechanism for regulating relations at all levels will be further developed. It should be based on the principles of voluntariness, equality and mutual responsibility of the parties, and serve as the most important tool for maintaining cooperation and improving its forms.

The main task predetermines the main functions for the implementation of social activities:

social forecasting and planning - essential tool management of social development.

Social forecasting and planning involves a deep and versatile analysis of the state of the social conditions of the organization; meaningful diagnostics, clarification and explanation of the relationships that develop between its individual parts; foresight of which option for solving an urgent social problem will be the most effective. This requires reliable sources of information, which, in particular, include statistical data characterizing the material base and other components social environment organizations; data from the study of social and sanitary and hygienic conditions of work and rest, compliance with safety regulations for work, as well as public opinion and prevailing moods in the team; determination with the help of sociometric methods and sociograms of a more or less complete picture of the existing social ties and relationships of workers, their expectations and preferences in comparison with real ones. opportunities and organization.

Only on the basis of accurate knowledge of the specific circumstances and the general situation both in the organization itself and in the region, industry and country as a whole, it is possible to assess the state of affairs in the social environment, see the prospect of changes in it, and choose adequate methods for achieving change. The forecast must be subjected to practical confirmation before becoming a guideline in the development of targeted programs, planning, design and other management decisions offered by the social service.

Planning, being a kind of rational-constructive activity, means both setting goals and choosing means and ways to achieve them. It makes it possible to act on social processes in the organization with greater expediency and efficiency;

organizational, administrative and coordinating functions.

These functions include financial, staffing the implementation of target programs and plans for the social development of the organization, the use of appropriate social technologies, as well as interaction with related management structures, trade unions and other public associations, state authorities and local governments involved in the social sphere. It is necessary to prepare draft decisions, orders, regulations, instructions, recommendations and other documents on social issues that certainly meet the requirements and regulations, federal and regional standards;

motivation.

The function of motivation is based on the development of comprehensive measures that encourage employees to self-actualize in their professional activities. The implementation of these measures involves their involvement in active work to implement social programs and plans, ensuring high efficiency of the solidarity efforts of employees, encouraging those who take the initiative and creating conditions for the labor activity of non-initiative employees. The system of labor motivation is an indispensable part of a set of conditions that ensure the effective operation of all personnel and the development of each individual;

control over the implementation of planned activities.

Control is carried out on the basis of analysis and generalization of information about the social activities of the organization, the changes that occur in it, their correlation with the implementation of the approved plan and targeted social programs. The social service must have a coordinate system for the life of the enterprise, equipped with indicators; its social development, "social passport". Control is based on an examination of the working and living conditions of employees, their compliance with the legislation in force in the Russian Federation, social standards and state minimum standards. And this, in turn, involves turning to monitoring (observation, evaluation, forecasting) of social processes, which allows you to identify and prevent negative trends, as well as to social audit - a specific form of revision of the conditions of the social environment of a given organization in order to identify social risk factors and developing proposals to reduce their negative impact;

"interiorPR.

"Internal PR" is a specific concept that has developed recently. It characterizes the activity of the organization in the formation of its favorable image in the minds of employees (their families and relatives, as well as former employees). In this case, "internal PR" is aimed at creating an image of an organization that meets the social needs of the staff.