Job description of the administrator of the vocal studio. Typical job description for the administrator of educational programs of secondary vocational education. Professional duties of an administrator

13.05.2020

The administrator must supervise the performance of other employees of the main functions, and, if necessary, resolve disputes. The tasks of the administrator include ensuring the coordinated work of the entire team and constant monitoring of the quality of the resulting products or services. To be appointed to the position of administrator, it is enough to have a complete secondary or higher education. Many companies require at least 2 years of work experience in the relevant specialty.

What an Administrator Should Know

Guidelines, decrees, resolutions and other orders of higher authorities or legislative acts that relate to the charter of life of a certain social group, which obliges to do job description system administrator.
The structure and features of management activities, the ability to control the functions of other employees. The rights and assigned duties of each employee, as well as the mode of operation, together with possible overtime or short days, which the job description of the salon administrator obliges to do.
Basic rules for serving visitors, as well as methods for improving the service.
A complete list and exact types of services provided by the enterprise.
The main issues of the economy, in most cases related to the peculiarities of the organization of work of workers and the management of each employee in fairness and in accordance with the charter of the enterprise, legislative norms, which are provided for by the job description of the store administrator.

Basic administrator skills

The main positions of marketing, as well as the basics of organizing advertising, its planning and successful positioning of products or services, the ability to oversee ongoing operations designed to popularize products or services in society.
The layout of all production and demonstration premises, the location of strategically important facilities, the design of each room, if necessary, an inspection or tour of certain compartments or rooms. This applies to those whose work is guided by the job description of the hotel administrator.
Aesthetic concepts of beauty and social psychology, which can be guided by, making the most important decisions.
A full range of legislative acts relating to the protection of workers and their protection from negative incidents during the implementation of labor activities.

What does an administrator do

The public charter, especially its common provisions.
Orders and orders issued by the authorities.
Rules internal regulations, which are prescribed in the legislative acts and regulations of each organization.
A job description that combines the rights and duties of an administrator.

Functions

Each administrator is required to perform the following functions:

Control and independent participation in the economic activities of a certain working group.
Monitoring the rational use financial resources except for unreasonable expenses.
Continuous reporting activities within the framework of their competence and qualifications, giving them to higher authorities. This is provided by the job description of the hotel administrator.

Main responsibilities

Maintaining a control function for the integrity and safety of all objects of material value and which are part of a particular organization.
Taking action if urgent or conflict situations arise that require immediate resolution. You should react quickly, so the work of the administrator is associated with a great moral and sometimes physical burden, which is prescribed by the job description of the administrator of a beauty salon.
Consider and partially decide on complaints received from customers who are dissatisfied with the service or the work of employees. In the second case, the administrator can often apply penalties or other measures to curb the unsatisfactory performance of employees. He also needs to understand the situation, and not just do the work, so many argue that such an activity is morally difficult, which is regulated by the job description of the cafe administrator.

Main Precepts

Ensure that all rooms are properly furnished. Also to control the proper appearance, placement and timeliness of changing advertising objects both inside and outside the premises. This primarily applies to employees who must carry out the job description of the administrator of a beauty salon.
To control the provision and constant maintenance of order inside and outside the premises, which is an integral part of the image of the building or a particular company, which shows a sample administrator job description.
Monitor the compliance of employees with the basic norms of labor discipline, as well as fire safety and other protective measures that provide for the job descriptions of the administrator.
Reports the information received or seen to the immediate supervisor regarding all errors in the work of employees, and also gives possible measures that are aimed at eliminating all problems and erroneous actions, which the job description of the cafe administrator obliges to do.
With the help of teams, he maintains cleanliness and order in the work area, supervising the work of workers or hiring special teams. It is also the responsibility of the administrator to check the serviceability and proper condition of technical equipment and the equipment necessary for operation, the purchase of furniture for an office or other premises, equipment and goods for various purposes that will be useful for both technical and economic purposes.

Functional responsibilities

Produces the organization, forms the schedule and assigns the time of work of the cleaning lady, and also checks the result of the work.
Organizes congratulatory events or the purchase of gifts, bonuses in honor of festive events for company employees, as well as past and present partners, regular customers or all those who used the services or products of a particular enterprise.
Completely resolves all issues with the landlord regarding the public services of the premises rented by the company, which is provided for by the administrator's job descriptions.
Conducts organizational arrangements regarding the correct operation of all equipment, if necessary, appoints repair work, determines their time, speed, agrees on the cost, selects craftsmen or firms that provide optimal services for a specified fee.
Constantly keeps records of stationery and other technical supplies, equipment, inventory and all elements of the economic part, timely provides the required number and range of these devices to employees.
Compiles, checks and submits documentation, which contains reports from various areas for each past period, which determine the job descriptions of the administrator.
Organizes and controls the proper and metered meals of employees during the lunch break, distributes portions, if provided for by the charter of the company.

Rights

The administrator has the following rights:

Make inquiries about the condition and quality of the equipment supplied, the availability and quantity, intensity of consumption of materials for production.
Make and submit proposals for improving the work of the company or modernizing the actions of managers.
Set requirements for the management good conditions for the performance of official duties.
To carry out the adoption of quick and rational decisions that are within the competence of the administrator, which is specified in the company's charter. This is approved by the administrator's job description.

A responsibility

The administrator is responsible for the timely provision of the necessary materials and resources for work, maintaining cleanliness and safety at a particular facility, and finding documentation in good condition. Also, the correctness of the preparation and timeliness of the provision of reports depends on the administrator.

He does not have the right to disclose commercial secrets, as well as all the information that he learned about by chance, in the performance of his immediate duties. In order for this employee to work without problems, he must perform his duties in a timely manner. He is responsible for the safety of the entrusted property, as well as for the implementation of the requirements of the job description.

An office manager is an employee who manages an office. As a rule, this employee is introduced into the staff of the central (head) office of the enterprise or the office in which the directorate of the enterprise is directly located.

The main task of the office manager is effective management office: its logistics, office work, and most importantly - the office staff (secretaries, referents, translators, dispatchers on the phone, etc.). Often, office managers of small companies are entrusted with the responsibility of conducting personnel records-production (registration and accounting of office workers), registration of primary accounting documents, and negotiating with office visitors. On a number trade enterprises practiced work with clients (service) and coordination of sales. Among the duties of an office manager may be work with public utilities, with representatives of organizations servicing office equipment.

The main and significant difference between an office manager and an office administrator lies in the governing powers - the administrator, as a rule, does not manage office workers, but is just one of them and performs its work in cooperation with the office staff.

The office manager and office administrator must have the following personal qualities, as communication skills, energy, the ability to clearly and clearly express one's thoughts, confidence, the ability to convince, the ability to self-organize (for an administrator) and the ability to manage a team (for a manager), knowledge foreign language, etc.

I. General provisions

1. The office administrator belongs to the category of professionals.

2. A person with a professional education (higher; secondary) is appointed to the office administrator position. Experience in economic and administrative work at least (1 year; 2 years; 3 years; etc.)

3. The office administrator must know:

3.1. Location of office space.

3.2. Principles of planning and design of office premises.

3.3. Rules and methods of organizing office work.

3.4. Scope of office workers.

3.5. Ethics of relationships in the working group.

3.6. Business standards.

3.7. Principles of organizing the supply of the office.

3.8. Legal requirements for business contracts and the procedure for their conclusion.

3.9. Office equipment.

3.10. Rules for the use of office equipment.

3.11. Principles of relations with the administration (commandant's office) of the building in which the office premises are located.

3.12. Fundamentals of aesthetics, ethics and social psychology.

3.13. Internal labor regulations.

3.14. Fundamentals of labor legislation.

3.15. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.

4. Appointment to the post of administrator of the office and dismissal from office is carried out by order of the head of the organization.

5. The office administrator reports directly to _________________________________.

6. During the absence of the office administrator (business trip, vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

II. Job Responsibilities

Office administrator:

1. Ensures the preparation of the office for the working day (deactivation of the system burglar alarm, connecting office equipment and preparing it for operation, providing the office with stationery and consumables).

2. Makes estimates for the logistics of the office.

3. Decorates Required documents for the conclusion of contracts for: the supply of stationery, Supplies and other inventory items necessary for the operation of the office; Maintenance and repair of office equipment; other services.

4. Controls the design of the premises, monitors the preparation and release of advertising and other information materials in the office, intended for distribution to visitors.

5. Ensures cleanliness and order in the office premises.

6. Monitors the proper operation of office equipment and the rational use of stationery and consumables in the office.

7. Establishes contacts with operational services, utility organizations for resource provision of office premises, repair and other work.

8. Ensures the proper maintenance and operation of the office premises in accordance with the rules and regulations of industrial sanitation and fire protection.

9. Organizes the order of air and railway tickets for the office staff, dispatching vehicles.

10. Organizes office work, receiving incoming calls and managing outgoing calls.

11. Organizes effective and cultural service for visitors, ensures the creation of comfortable conditions for them, advises them on administrative issues, provides information and other materials (business cards, price lists, booklets, etc.).

12. Prepares the material and technical base for complex negotiations with partners, clients, other categories of visitors.

13. Keeps records of visitors.

14. Takes measures to prevent and eliminate conflict situations.

15. Performs individual official assignments of his immediate supervisor.

16. Prepares the office for closing (turns off lights and office equipment, activates security alarm systems, etc.).

III. Rights

The office administrator has the right to:

1. Independently and under your own responsibility to dispose in cash allocated to provide the office with the necessary inventory items.

2. Submit proposals to the head of the enterprise to improve the work of the office and the enterprise as a whole.

3. Get acquainted with the documents defining his rights and obligations in his position, criteria for assessing the quality of performance official duties.

4. Sign and endorse documents within their competence.

5. Require the management of the enterprise to ensure the organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

IV. A responsibility

The office administrator is responsible for:

1. For improper performance or non-performance of their official duties provided for by this job description - within the limits established by the current labor law Russian Federation.

2. For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage enterprise - within the limits established by the current labor legislation of the Russian Federation.

Download official
administrator instructions(.doc, 88KB)

I. General provisions

The administrator belongs to the category of specialists.
A person who has secondary vocational education without presenting requirements for work experience or primary vocational education and work experience in the specialty for at least 2 years is appointed to the position of administrator.
Appointment to the post of administrator and dismissal from it is carried out by order of the director
The administrator must know:
1. 4.1. Decrees, orders, orders, other guidelines and regulations higher and other bodies related to the work of the enterprise.
2. 4.2. The structure of enterprise management, the rights and obligations of employees of the organization and the mode of their work.
3. 4.3. Rules and methods of organizing the process of serving visitors.
4. 4.4. Types of services provided.
5. 4.5. Fundamentals of marketing and advertising organization.
6. 4.6. Principles of planning and design of premises, showcases.
7. 4.7. Fundamentals of aesthetics, ethics and social psychology.
8. 4.9. Fundamentals of economics, organization of labor and management.
9. 4.11. Legislation on labor and labor protection of the Russian Federation.
10. 4.12. Internal labor regulations.
11. 4.13. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.
During the absence of the administrator (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner, who acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

II. Job Responsibilities

Administrator:

Provides effective and cultural service to visitors, creating comfortable conditions for them.
Carries out control over the safety of material assets.
Advise visitors on the availability of available services.
Takes measures to prevent and eliminate conflict situations.
Examines claims related to unsatisfactory customer service and takes appropriate organizational and technical measures.
Controls the rational design of the premises, monitors the renewal and condition of advertising in the premises and on the building.
Ensures cleanliness and order in the premises and in the territories adjacent to them or the building.
Controls the observance by the employees of the organization of labor and production discipline, rules and norms of labor protection, safety precautions, requirements of industrial sanitation and hygiene.
Informs the management of the organization about the existing shortcomings in servicing visitors, takes measures to eliminate them.
Supervises the implementation by employees of the instructions of the management of the organization.
Performs individual official assignments of his immediate supervisor.

III. Rights

The administrator has the right:

Get acquainted with the draft decisions of the management of the enterprise relating to its activities.
Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.
Within the limits of his competence, report to his immediate supervisor about all the shortcomings identified in the course of his activities and make proposals for their elimination.
Request personally or on behalf of the management of the organization from the departments of the enterprise and other specialists information and documents necessary for the performance of his duties.
Involve specialists from all (individual) structural units in solving the tasks assigned to him (if this is provided for by the provisions on structural divisions if not, then with the permission of the head of the enterprise).
Require the management of the enterprise to assist in the performance of their official rights and duties.

IV. A responsibility

The administrator is responsible for:

For improper performance or non-performance of their official duties provided for by this job description - to the extent determined by the current labor legislation of the Russian Federation.
For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
For causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.

The main task of an office manager is the effective management of the office: its logistics, office work, and most importantly, the office staff (secretaries, assistants, translators, dispatchers on the phone, etc.). Often, office managers of small companies are entrusted with the responsibility of conducting personnel records-production (registration and accounting of office workers), registration of primary accounting documents, and negotiating with office visitors. A number of trade enterprises practice work with clients (service) and coordination of sales. Among the duties of an office manager may be work with public utilities, with representatives of organizations servicing office equipment.

An office manager and an office administrator must have such personal qualities as communication skills, energy, the ability to clearly and clearly express one's thoughts, confidence, the ability to convince, the ability to self-organize (for an administrator) and the ability to manage a team (for a manager), knowledge of a foreign language, etc.

I. General provisions

1. The office administrator belongs to the category of professionals.

3. The office administrator must know:

3.1. Location of office space.

3.2. Principles of planning and design of office premises, incl. advertising design of premises.

3.3. Rules and methods of organizing office work.

3.4. Scope of office workers.

3.5. Ethics of relationships in the working group.

3.6. Business standards.

3.7. Principles of organizing the supply of the office.

3.8. Legal requirements for business contracts and the procedure for their conclusion.

3.9. Office equipment.

3.10. Rules for the use of office equipment.

3.11. Principles of relations with the administration (commandant's office) of the building in which the office premises are located.

3.12. Fundamentals of aesthetics, ethics and social psychology.

3.13. Internal labor regulations.

3.14. Fundamentals of labor legislation.

3.15. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.

4. Appointment to the post of administrator of the office and dismissal from office is carried out by order of the head of the organization.

5. The office administrator reports directly to _________________________________.

II. Job Responsibilities

Office administrator:

1. Ensures the preparation of the office for the working day (deactivating the security alarm system, connecting office equipment and preparing it for operation, providing the office with stationery and consumables).

2. Makes estimates for the logistics of the office.

3. Prepares the necessary documents for the conclusion of contracts for: the supply of stationery, consumables and other inventory items necessary for the office; maintenance and repair of office equipment; other services.

4. Controls the design of the premises, monitors the preparation and release of advertising and other information materials in the office, intended for distribution to visitors.

5. Ensures cleanliness and order in the office premises.

6. Monitors the proper operation of office equipment and the rational use of stationery and consumables in the office.

7. Establishes contacts with operational services, utility organizations for resource provision of office premises, repair and other work.

8. Ensures the proper maintenance and operation of the office premises in accordance with the rules and regulations of industrial sanitation and fire protection.

9. Organizes the order of air and railway tickets for the office staff, dispatching vehicles.

10. Organizes office work, receiving incoming calls and managing outgoing calls.

12. Prepares the material and technical base for complex negotiations with partners, clients, other categories of visitors.

13. Keeps records of visitors.

14. Takes measures to prevent and eliminate conflict situations.

15. Performs individual official assignments of his immediate supervisor.

16. Prepares the office for closing (turns off lights and office equipment, activates security alarm systems, etc.).

III. Rights

The office administrator has the right to:

1. Independently and under his own responsibility manage the funds allocated to provide the office with the necessary inventory items.

2. Submit proposals to the head of the enterprise to improve the work of the office and the enterprise as a whole.

3. Get acquainted with the documents that define his rights and obligations in his position, the criteria for assessing the quality of performance of official duties.

4. Sign and endorse documents within their competence.

5. Require the management of the enterprise to ensure the organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

IV. A responsibility

The office administrator is responsible for:

1. For improper performance or non-performance of their official duties provided for by this job description - within the limits established by the current labor legislation of the Russian Federation.

2. For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage to the enterprise - within the limits established by the current labor legislation of the Russian Federation.

JOB INSTRUCTIONS FOR ADMINISTRATOR

1. GENERAL PROVISIONS

1.1. This job description defines the functional duties, rights and responsibilities of the Administrator.

1.2. The administrator is appointed to the post and dismissed from the post in accordance with the procedure established by the current labor legislation by order of the director of the enterprise (institution, organization).

1.3. The administrator reports directly to _________________.

1.4. A person who has secondary vocational education without presenting requirements for work experience or primary vocational education and work experience in the specialty for at least 2 years is appointed to the position of Administrator.

1.5. The administrator must know:

Decrees, orders, orders, other governing and regulatory documents of higher authorities relating to the work of an enterprise, institution, organization;

The management structure, the rights and obligations of employees and the mode of their work;

Rules and methods of organizing visitor service;

Types of services provided;

Fundamentals of economics, organization of labor and management;

Planning and order of registration of rooms and shop windows;

Fundamentals of aesthetics and social psychology;

labor legislation;

Internal labor regulations;

Rules and norms of labor protection.

1.6. During the period of temporary absence of the Administrator, his duties are assigned to _____________________.

2. FUNCTIONAL RESPONSIBILITIES

2.1. Functional responsibilities Administrator defined on the basis and to the extent qualification characteristic by position of the Administrator and can be supplemented, clarified in the preparation of the job description based on specific circumstances.

2.2. Administrator:

2.2.1. Carries out work on effective and cultural service to visitors, creating comfortable conditions for them.

2.2.2. Provides control over the safety of material assets.

2.2.3. Advises visitors on issues related to the services provided.

2.2.4. Takes measures to prevent and eliminate conflict situations.

2.2.5. Considers claims related to unsatisfactory customer service, takes the necessary organizational and technical measures.

2.2.6. Controls the appropriate design of the premises, monitors the placement, updating and condition of advertising inside the premises and on the building.

2.2.7. Ensures cleanliness and order in the room and in the territory adjacent to it or the building.

2.2.8. Controls the observance by subordinate employees of labor and production discipline, rules and norms of labor protection, requirements of industrial sanitation and hygiene.

2.2.9. Informs the management about the existing shortcomings in the service of visitors, the measures taken to eliminate them.

2.2.10. Ensures that employees comply with the instructions of the company's management.

3. RIGHTS

3.1. The administrator has the right:

3.1.1. Give orders and instructions and take appropriate actions to eliminate the causes that created the conflict situation.

3.1.2. Make proposals to the management of the enterprise (institution, organization) to improve the work related to its functional duties.

4. RESPONSIBILITY

4.1. The administrator is responsible for:

4.1.1. Failure to fulfill their functional duties.

4.1.2. Inaccurate information about the status of the received tasks and instructions, violation of the deadlines for their execution.

4.1.3. Failure to comply with orders, instructions of the director of the enterprise.

4.1.4. Violation of the Internal Labor Regulations, fire safety and safety regulations established at the enterprise.

5. WORKING CONDITIONS

5.1. The mode of operation of the Administrator is determined in accordance with the Internal Labor Regulations established at the enterprise.