Provision of social services in electronic form. Provision of services in electronic form Control questions and tasks

August 19, 2019 , Business environment. Development of competition Rules for the implementation of the action plan "Transformation of the business climate" approved Resolution dated August 10, 2019 No. 1042, order dated August 10, 2019 No. 1795-r. Decisions made will create an integrated system for the formation, monitoring and control of the implementation of the action plan "Transformation of the business climate", establish the powers of expert groups and increase responsibility for the results of their activities, as well as involve the subjects entrepreneurial activity in the process of regulatory improvement of the business environment.

August 16, 2019 , Theatre. Music. art On the award in 2019 of the Fyodor Volkov Prize of the Government of Russia for his contribution to the development of theatrical art Order dated August 9, 2019 No. 1777-r

August 15, 2019 , National project "International cooperation and export" The Strategy for the Development of Export of Services until 2025 was approved Order dated August 14, 2019 No. 1797-r. The goal of the Strategy is to create prerequisites for increasing competitiveness Russian services in global markets and the formation of attractive conditions in Russia based on approaches to the regulation and taxation of export activities.

August 15, 2019 , Crop production The Long-Term Strategy for the Development of the Russian Grain Complex until 2035 was approved Order dated August 10, 2019 No. 1796-r. The goal of the Strategy is to form a highly efficient, scientifically and innovatively oriented, competitive and investment-attractive balanced system for the production, processing, storage and sale of basic grain and leguminous crops, their processed products, which guarantees Russia's food security, fully meets the country's domestic needs and creates a significant export potential.

August 14, 2019 , Circulation of medicines, medical devices and substances A decision was made to conduct an experiment on the labeling of wheelchairs related to medical devices Decree of August 7, 2019 No. 1028. From September 1, 2019 to June 1, 2021, an experiment will be conducted to label wheelchairs related to medical devices with identification tools. The purpose of the experiment is to work out the issues of the operation of the wheelchair labeling system and monitor their turnover, organize effective interaction between state authorities, including control bodies, with participants in the circulation of wheelchairs.

August 12, 2019 , History. Memory The federal target program "Perpetuating the memory of those who died defending the Fatherland for 2019-2024" was approved Decree of August 9, 2019 No. 1036. As part of the implementation of the federal target program “Perpetuating the memory of those who died in defense of the Fatherland for 2019-2024”, it is planned, in particular, to arrange and restore military graves in Russia, and to put the names of those who died defending the Fatherland on memorial plates at the burial place.

August 8, 2019 , Legal issues of the work of the Government of Russia Changes have been made to the organization project activities in the Government of Russia Decree of July 30, 2019 No. 981. The purpose of the changes made to the organization of project activities is to increase the role and responsibility of project committees and curators of national projects, to increase the efficiency of their decision-making necessary to achieve the goals, indicators and objectives of national projects.

August 6, 2019 , Automotive and special equipment 10 billion rubles allocated for the renewal of the ambulance fleet medical care and school buses in the subjects of the Federation Order dated August 2, 2019 No. 1724-r. 10 billion rubles are allocated from the Government's reserve fund for the additional delivery of at least 1.2 thousand new ambulances and 2.2 thousand school buses to the subjects of the Federation.

August 1, 2019 , Territories of advanced socio-economic development in the Far Eastern Federal District The territory of advanced socio-economic development "Transbaikalia" was created Decree of July 31, 2019 No. 988. The creation of the ASEZ "Transbaikalia" is aimed at the development of the Transbaikal Territory, the formation competitive advantage to attract investors, create additional jobs.

August 1, 2019 , General issues of the development of the Far Eastern Federal District More than 15.5 billion rubles were allocated additionally for social development centers economic growth in the Far Eastern Federal District Order dated July 30, 2019 No. 1681-r. An additional 15.54 billion rubles were allocated for the development of social, engineering and transport infrastructure in the Republic of Sakha (Yakutia), Primorsky Krai, Magadan and Sakhalin regions and the Jewish Autonomous Region in 2019–2021.

July 19, Friday Limit levels of co-financing from federal budget expenditure obligations of the subjects of the Federation Order dated July 17, 2019 No. 1553-r. Limit levels of co-financing from the federal budget of spending obligations of the regions for 2020 and planning period 2021 and 2022 for the subjects of the Federation. This will allow the federal executive authorities - the main administrators of federal budget funds and the executive authorities of the subjects of the Federation to determine the amount of co-financing when providing subsidies for 2020-2022.

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Provision of public and municipal services through referral required documents in electronic form getting stronger and stronger
into our life. Now you can make an appointment with a doctor at a regular clinic via the Internet, apply to the registry office or the court without leaving your computer. The provision of services in electronic form is also actively used in the field of social protection.

Electronic document management relieved citizens of the need to collect numerous certificates, stand in queues, and reduced paperwork. Through a specially created portal, you can get acquainted with the full information
on public services provided by the Ministry of Social Policy of the Krasnoyarsk Territory and the social protection authorities of the population of municipal districts and urban districts.

Currently, the regional portal of public services www.gosuslugi.krskstate.ru provides an opportunity to apply in electronic form for the provision of the following public services:

Providing housing for veterans of the Great Patriotic War;

Transfer to the ownership of disabled people of vehicles provided to them for free use;

Providing free vouchers to children's health camps
and free travel for children and their accompanying persons to the location of children's health camps and back;

Targeted material assistance to those in need of social support;

Monthly allowance for child care for persons not subject to compulsory social insurance;

Purpose lump sum the pregnant wife of a conscripted military serviceman;

Appointment of a one-time allowance for the birth of two or more children at the same time, sending documents to the Ministry of Social Policy of the Krasnoyarsk Territory for the payment of a lump-sum allowance and payment by the Ministry of Social Policy of the Krasnoyarsk Territory of a one-time allowance for the birth of two or more children at the same time;

Appointment of a monthly allowance for a child (under the age of three years) of a military conscript, and payment by the Ministry of Social Policy of the Krasnoyarsk Territory of a monthly allowance for a child (aged
up to three years) a conscripted military serviceman;

Appointment of monthly monetary compensation for the cost of travel for disabled people to the place of hemodialysis treatment;

Appointment of monthly compensation for expenses for the purchase of a single social ticket or for obtaining a social card (including temporary), a single social card of the Krasnoyarsk Territory (including temporary) for the travel of school-age children;

Appointment of monthly compensation payments unemployed mothers with children under the age of three;

Providing additional monthly material support to widows (widowers) of citizens awarded the title of Hero of Socialist Labor or awarded the Order of Labor Glory of three degrees;

Appointment of a one-time allowance at the birth of a child to non-working citizens;

Providing disabled people with compensation for insurance premiums under an OSAGO agreement;

Providing compensation for the cost of travel to the place of outpatient consultation and examination, inpatient treatment, spa treatment and back;

Subsidies for housing and utilities;

Issuance of certificates of the right to social support measures for labor veterans of the region;

Assignment of the title "Veteran of Labor";

Application for disposal of funds of the regional maternity (family) capital;

Provision of monthly personal allowances;

Payment of monthly material support to the relatives of the victims
and persons injured in the plane crash on April 28, 2002 in the Yermakovsky district;

Housing certain categories veterans, disabled people and families with disabled children who were registered as in need of better living conditions before 01.01.2005;

Provision by authorities local government monthly allowance
for a child;

Provision of social support measures to pay for housing
and public services to certain categories of citizens;

Acceptance of documents and issuance of a social card.

This list of public services is updated on an ongoing basis.

Anyone can enter the portal and get acquainted with the mechanism for providing municipal services without registration. Here you can find out about the working hours of organizations, find their contact details, get acquainted with the list of documents required to receive the service, the terms of the service, its cost and even ways to appeal the final result, in some cases you can print application forms and receipts.

However, in order to order the service, you must first go through the registration procedure.
on the Unified portal of public services www.gosuslugi.ru. This is done so that no one else can apply on someone else's behalf.

The registration procedure can be found on the website of the state and municipal services of the Single Portal in the section Personal Area/Registration.

of this Federal Law, is carried out at the place of residence of a citizen from the date of establishment to him in accordance with the legislation Russian Federation monthly cash payment.

2. The period of provision to citizens social services in accordance with this chapter is a calendar year.

If a citizen within a calendar year has acquired the right to receive social services in accordance with this chapter, the period for the provision of social services to him is the period from the date the citizen acquired the right to receive social services until December 31 of the current year.

If a citizen within a calendar year has lost the right to receive social services in accordance with this Chapter, the period for the provision of social services to him is the period from January 1 to the date the citizen loses the right to receive social services.

3. A citizen entitled to receive social services in accordance with this federal law, may refuse to receive them by applying to the territorial body of the Pension Fund of the Russian Federation, which makes a monthly cash payment to it, directly to the territorial body of the Pension Fund of the Russian Federation, through a multifunctional center for the provision of state and municipal services (hereinafter referred to as the multifunctional center) or in another way (including submitting an application in the form electronic document, the procedure for issuing which is determined by the Government of the Russian Federation and which is sent using information and telecommunication networks, including a single portal of state and municipal services).

It is allowed to refuse to receive a set of social services in full, to refuse to receive one of the social services provided for in paragraphs 1, 1.1 and 2 of part 1 of Article 6.2 of this Federal Law, and to refuse to receive any two social services provided for in paragraphs 1, 1.1 and 2 of part 1 Article 6.2 of this Federal Law.

(see text in previous edition)

ConsultantPlus: note.

An application for refusal of social services submitted for 2009 is valid from 01/01/2009 to December 31 of the year in which a citizen applies for the resumption of the provision of social services (Federal Law of December 22, 2008 N 269-FZ).

4. Until October 1 of the current year, a citizen may submit an application for refusal to receive a set of social services (social services) for the period from January 1 of the year following the year of filing the said application, and until December 31 of the year in which the citizen applies for renewal providing him with a set of social services (social services).

An application for the resumption of the provision of a set of social services (social services) is submitted before October 1 of the current year for the period from January 1 of the year following the year in which the application was submitted.

A citizen may submit an application for refusal to receive a set of social services (social services) or for the resumption of its (her) provision directly to the territorial body of the Pension Fund of the Russian Federation, through a multifunctional center or in another way (including sending an application in the form of an electronic document, the procedure registration of which is determined by the Government of the Russian Federation and which is sent using information and telecommunication networks, including a single portal of state and municipal services). In the latter case, identification and authentication of the signature of a citizen are carried out:

(see text in previous edition)

(see text in previous edition)

2) the body (organization) with which the Pension Fund of the Russian Federation has concluded an agreement on mutual certification of signatures.

In legal practice, when they talk about the legal order, they proceed from the fact that such an order, firstly, is regulated by the rules of law, and secondly, it is ensured by the competent and competent application of the requirements of law, as well as the onset of responsibility in case of deviation from the indicated requirements. Such a rule in social sphere should meet the rights and freedoms of a person, his interests, contributing to their most effective protection and protection.
AT last years happened significant changes in legislative regulation not only the concept of social services, but also the procedure for their provision social workers. This mainly affected the area in which such work is carried out on a professional basis. In accordance with the ongoing in recent years, not only in our country, but also in many other foreign countries administrative reform aimed at improving the management system and improving the quality of services provided to the population, an important role is assigned to their regulation.
In regulating the procedure for the provision of social services, the main role belongs to administrative regulations. For example, the administrative regulation of the Ministry of Social Protection of the Population of the Moscow Region on the provision of a public service “Providing social support measures for the provision of free prosthetic and orthopedic care and free hearing aid to persons who have a place of residence in the Moscow Region and who do not have a disability labor activity(or disability groups)”, approved by order of the Minister of Social Protection of the Population of the Government of the Moscow Region dated August 8, 2007 No. 345, includes a rather detailed procedure for obtaining such support. In particular, it establishes in detail and consistently the requirements for the procedure for providing public services and informing about it; information about the documents required to receive public services and the procedure for their placement; information about the schedule (mode) of work of territorial structural divisions, reception days for the population; location; the time of providing a break for rest and meals for specialists; general reference phones; list of grounds for refusal to provide public services, etc.
Thus, the administrative regulation for the provision of social services is a normative legal act establishing the procedure for the provision of state or municipal services. Such administrative regulations are required to develop and use all public authorities and local governments providing services to the population. These regulations take into account both the peculiarities of the activities of such bodies and the specifics of the services provided.
At the same time, the procedure for the provision of social services includes a number of general rules which are fixed by law, regardless of the type of such service. First of all, the legislation requires without fail to take into account:
I) legal status person who is in trouble life situation;
2) organizational and legal form of an institution, enterprise or other organization providing this service (state and municipal service, public association and business community);
3) legal basis provision of a social service (regulatory legal act that establishes this service, or a concluded agreement or charter of a charitable organization). In particular, if such a service is provided on the basis of a civil law contract, then the rules of the law of obligations apply in this case. They regulate the procedure for concluding and executing an agreement, as well as compensation for damages due to non-performance (improper performance) of such agreements.
With regard to individual social services, the procedure for their provision is established in some detail by the relevant laws and by-laws. In particular, the 2013 Federal Law on the Fundamentals of Social Services establishes requirements for the procedure for the provision of social services, which are mandatory for providers of social services. The procedure for the provision of social services is established by the forms of social services, types of social services and includes:
. name of the social service;
. social service standard;
. rules for the provision of social services free of charge or for a fee or a partial fee;
. requirements for the activities of a social service provider in the field of social services;
. a list of documents required for the provision of a social service, indicating the documents and information that the recipient of the social service must submit, and documents that are subject to submission as part of interdepartmental information interaction or are submitted by the recipient of the social service on their own initiative, as well as other provisions depending on the form social services, types of social services.
Federal Law of July 27, 2010 No. 210-FZ (as amended on July 21, 2014) "On the organization of the provision of state and municipal services" draws Special attention to regulate, in particular, multifunctional centers for the provision of state and municipal services, which are organizations created in the organizational and legal form of a state or municipal institution that meet the requirements of the law and are authorized to organize the provision of state and municipal services, including in electronic form, on the principle of "one window". The provision of state and municipal services in electronic form is understood as the provision of such services using information and telecommunication technologies, including the use of a single portal of state and municipal services and (or) regional portals state and municipal services, as well as the use of a universal electronic card, including the implementation within the framework of such provision of electronic interaction between state bodies, local governments, organizations and applicants. In order to provide state and municipal services in electronic form, other means of information and telecommunication technologies may be used in cases and in the manner determined by the Government of the Russian Federation1.
Accordingly, the portal of state and municipal services is defined as a state information system that provides the provision of state and municipal services in electronic form, as well as access for applicants to information about state and municipal services intended for distribution using the Internet information and telecommunication network and placed in state and municipal information systems that ensure the maintenance of registers of state and municipal services.
This law also regulates such issues of providing state and municipal services as the procedure for interaction with the applicant; interdepartmental information interaction; provision of necessary documents and information; charging the applicant a fee for the provision of services; provision of services that are necessary and mandatory for the provision of state and municipal services; organization of the provision of state and municipal services in electronic form, etc.
Such additional rules for the provision of certain services are also regulated by the Federal Law on State social assistance 1999, which, specifying the procedure for the provision of social services, establishes the following rules:
1) registration of the right of citizens to receive social services is carried out at the place of residence of a citizen from the date of establishment of a monthly cash payment in accordance with the legislation of the Russian Federation;
2) the period of provision of social services to citizens is a calendar year. If a citizen acquired the right to receive social services during a calendar year, the period for providing social services to him is the period from the date the citizen acquired the right to receive social services until December 31 of the current year. If a citizen has lost the right to receive social services during a calendar year, the period for the provision of social services to him is the period from January 1 until the date the citizen loses the right to receive social services;
3) a citizen who has the right to receive social services may refuse to receive them by submitting an application to the territorial body of the Pension Fund of the Russian Federation, which makes a monthly cash payment to him (directly to such a territorial body or through a multifunctional center for the provision of state and municipal services or otherwise , including by sending an application in the form of an electronic document using information and telecommunication networks, including a single portal of state and municipal services). It is allowed to refuse to receive a set of social services in full, refuse to receive one of the social services and refuse to receive any two social services;
4) an application for the resumption of the provision of a set of social services (social services) is submitted before October 1 of the current year for the period from January 1 of the year following the year in which the application was submitted. A citizen may file an application for refusal to receive a set of social services (social services) or for the resumption of his (her) provision directly to the territorial body of the Pension Fund of the Russian Federation, through a multifunctional center or in another way. Establishing the identity and verifying the authenticity of a citizen's signature is carried out by a notary or in the manner prescribed by the Civil Code of the Russian Federation; by the body (organization) with which the Pension Fund of the Russian Federation has concluded an agreement on mutual certification of signatures, and by other means;
5) the procedure for the provision of social services to citizens is established by the federal executive body, which carries out the functions of developing and implementing state policy and legal regulation in the field of labor and social protection of the population, and the federal executive body, which carries out the functions of developing and implementing state policy and regulatory - legal regulation in the field of health care (currently by the Ministry of Labor and Social Protection of the Russian Federation and the Ministry of Health of the Russian Federation).
The procedure for obtaining social services related to psychiatric care is determined in the same detail. As a rule, these are additional requirements for the procedure for the provision of services. For example, the Law of the Russian Federation of July 2, 1992 No. 3185-1 (as amended on October 14, 2014) “On Psychiatric Care and Guarantees of Citizens’ Rights in its Provision” provides for the control of public associations as an additional condition. In particular, these may be public associations psychiatrists, other public associations in accordance with their charters (regulations), which have the right to exercise control over the observance of the rights and legitimate interests of citizens at their request or with their consent when providing them with psychiatric care. Visiting right medical organizations providing psychiatric care, inpatient social service institutions for persons suffering from mental disorders, should be reflected in the charters (regulations) of these associations and agreed with the bodies in charge of these medical organizations.
Determining the procedure for the provision of social services, the domestic legislative system gives an important place to the information support of social work, realizing its information openness. To this end, legislation may establish the obligation to maintain a register of such services. In particular. Federal Law No. 210-FZ of July 27, 2010 (as amended on July 21, 2014) “On the Organization of the Provision of State and Municipal Services” contains a requirement that state and municipal services be included respectively in the registers of state and municipal services.
If a social work are engaged in public associations, the procedure for the provision of social services by them is regulated mainly by the statutory and other constituent and other documents of public associations.

One of the areas of work of the Ministry of Social Policy of the Sverdlovsk region is the organization of activities for the provision of public services to citizens on the principle of "one window". To this end, interaction with the state budget institution Sverdlovsk region "Multifunctional center for the provision of state and municipal services."

In accordance with the Federal Law of July 27, 2010 No. 210-FZ "On the organization of the provision of state and municipal services", the Ministry is working to fill the Register of State and Municipal Services of the Sverdlovsk Region. Currently, the Register contains information on 24 services provided by the social policy authorities of the Sverdlovsk region. In turn, this list of services includes 64 procedures, i.e. subservices in the field of social protection.

15 out of 24 services are priority. As part of the transfer of these services to electronic form, in accordance with the Decree of the Government of the Russian Federation dated December 17, 2009 No. 1993-r, 35 electronic services have been implemented to date.

The first pilot electronic service is “Monthly allowance for travel through the territory of the Sverdlovsk region on all types of urban passenger transport and on road transport public commuter routes" was successfully implemented in 2010 in the city of Rezh

In 2011, 4 public services in the field of activity of the Ministry of Social Policy of the Sverdlovsk Region were converted into electronic form:

1. "Social support and social services for citizens in difficult life situations."
2. "Social support and social services for orphans, street children, children left without parental care."
3. "Assignment and payment of child care allowance".
4. “Replication of the state service “Monthly allowance for travel through the territory of the Sverdlovsk region on all types of urban passenger transport and public transport on suburban routes.”

As part of the implementation of these 4 services, 10 sub-services were converted into electronic form.

In 2012, another 20 sub-services provided within the framework of 10 priority services, approved by the order of the Government of the Russian Federation dated December 17, 2009 No. 1993-r, were converted into electronic form:

1. Social support and social services for the elderly and disabled.
2. Social support for labor veterans, persons who worked in the rear during the Great Patriotic War of 1941-1945.
3. Social support for families with children (including large families, single parents).
4. Social support for victims of political repression.
5. Social support for certain categories of citizens in accordance with accepted regulations subject of the Russian Federation.
6. Acceptance of applications and provision of benefits for payment of communication services.
7. Acceptance of applications and payment of material and other assistance for burial.
8. Issuance of a worker's certificate.
9. Provision of information, acceptance of documents by guardianship and guardianship authorities from persons wishing to establish guardianship (guardianship) or patronage over a certain category of citizens (juveniles, minors, persons recognized incapacitated in the manner prescribed by law.
10. Social support for poor citizens.

In 2013, 5 electronic services were implemented:

1. Preparation of applications for awarding the badge of distinction of the Sverdlovsk region "Mother's Valor".
2. Preparation and consideration of proposals for submission for awarding the badge of distinction of the Sverdlovsk region "Council and Love".
3. Organization of recreation and rehabilitation of children in difficult life situations, with the exception of the rest of children during the holidays.
4. Providing information on the procedure for social services for citizens government agency social services for the population of the Sverdlovsk region.
5. Acceptance of applications from citizens subject to social service, for the provision of social and household medical services at home.

Thus, on the page of the Ministry of Social Policy, the portal of public services, there are 35 Internet services for individuals with a working "Get Service" button. Internet services - public services and sub-services hosted on single portal"Electronic Government of the State Service" on the page of the Ministry of Social Policy of the Sverdlovsk Region (link: http://www.gosuslugi.ru/pgu/stateStructure/6600000010000000220.html). Currently, after filling out the portal form, the citizen's application is submitted for further processing to the social policy department at the citizen's place of residence through information system"Regulation Enforcement System".