The procedure for conducting an inspection by Rospotrebnadzor on a complaint. What you need to know about inspections of Rospotrebnadzor. Rospotrebnadzor - unscheduled IP inspection

1. The subject of an unscheduled inspection is the observance by a legal entity, an individual entrepreneur in the process of carrying out activities of the mandatory requirements and requirements established by municipal legal acts, the fulfillment of instructions of state control (supervision) bodies, municipal control bodies, the implementation of measures to prevent harm to life, health of citizens, harm to animals, plants, environment, objects cultural heritage(monuments of history and culture) of peoples Russian Federation, museum items and museum collections included in the Museum Fund of the Russian Federation, especially valuable, including unique, documents of the Archival Fund of the Russian Federation, documents of special historical, scientific, cultural significance, which are part of the National Library Fund, to ensure security of the state, to prevent the occurrence of natural and man-made emergencies, to eliminate the consequences of causing such harm.

2. The basis for conducting an unscheduled inspection is:

1) the expiration of the deadline for the execution by a legal entity, an individual entrepreneur of a previously issued order to eliminate the identified violation of mandatory requirements and (or) requirements established by municipal legal acts;

1.1) receipt by the state control (supervision) body, municipal control body of an application from legal entity or individual entrepreneur about granting legal status, a special permit (license) for the right to exercise certain types activity or permission (approval) for the implementation of other legally significant actions, if the conduct of an appropriate unscheduled inspection of a legal entity, an individual entrepreneur is provided for by the rules for granting a legal status, a special permit (license), issuing a permit (approval);

2) reasoned representation of an official of the state control (supervision) body, municipal control body based on the results of the analysis of the results of control measures without interaction with legal entities, individual entrepreneurs, consideration or preliminary verification of applications received by state control (supervision) bodies, municipal control bodies and statements of citizens, including individual entrepreneurs, legal entities, information from public authorities, local government, from the media about the following facts:

(see text in previous edition)

A) the emergence of a threat of causing harm to life, health of citizens, harm to animals, plants, the environment, cultural heritage objects (monuments of history and culture) of the peoples of the Russian Federation, museum objects and museum collections included in the Museum Fund of the Russian Federation, especially valuable, in including unique documents of the Archival Fund of the Russian Federation, documents of special historical, scientific, cultural significance, which are part of the national library fund, state security, as well as threats of natural and man-made emergencies;

(see text in previous edition)

B) causing harm to life, health of citizens, harm to animals, plants, the environment, cultural heritage objects (monuments of history and culture) of the peoples of the Russian Federation, museum objects and museum collections included in the Museum Fund of the Russian Federation, especially valuable, including unique, documents of the Archival Fund of the Russian Federation, documents of special historical, scientific, cultural significance, which are part of the national library fund, state security, as well as the occurrence of natural and man-made emergencies;

(see text in previous edition)

C) violation of consumer rights (in case of applying to the body exercising federal state supervision in the field of consumer protection, citizens whose rights are violated, provided that the applicant applied for the protection (restoration) of his violated rights to a legal entity, individual entrepreneur, and such the appeal was not considered or the applicant's requirements were not satisfied);

(see text in previous edition)

d) violation of the requirements for labeling goods;

2.1) identification, when carrying out control measures without interaction with legal entities, individual entrepreneurs, of the parameters of the activities of a legal entity, an individual entrepreneur, compliance with or deviation from which in accordance with the approved federal executive body that performs the functions of developing and implementing state policy and legal regulation in the established field of activity, indicators of the risk of violation of mandatory requirements is the basis for an unscheduled inspection, provided for in the regulation on the type of federal state control (supervision);

(see text in previous edition)

3) an order (decree) of the head of the state control (supervision) body, issued in accordance with the instructions of the President of the Russian Federation, the Government of the Russian Federation and on the basis of the request of the prosecutor to conduct an unscheduled inspection as part of supervision over the implementation of laws on materials and appeals received by the prosecutor's office.

(see text in previous edition)

3. Applications and applications that do not allow identifying the person who applied to the state control (supervision) body, municipal control body, as well as applications and applications that do not contain information about the facts specified in clause 2 of part 2 of this article, cannot serve as a basis for conducting an unscheduled inspection. If the information contained in the appeal or application may, in accordance with paragraph 2 of part 2 of this article, be the basis for an unscheduled inspection, an official of the state control (supervision) body, municipal control body, if he has reasonable doubts about the authorship of the appeal or application must take reasonable steps to identify the applicant. Appeals and applications sent by the applicant in the form of electronic documents can serve as the basis for an unscheduled inspection only if they were sent by the applicant using information and communication technology tools that provide for the applicant's mandatory authorization in a unified identification and authentication system.

(see text in previous edition)

3.1. When considering appeals and applications, information about the facts specified in part 2 of this article, the results of consideration of previously received similar applications and applications, information, as well as the results of previously carried out control measures in relation to the relevant legal entities, individual entrepreneurs should be taken into account.

3.2. In the absence of reliable information about the person who violated the mandatory requirements, requirements established by municipal legal acts, sufficient data on the facts specified in Part 2 of this Article, authorized officials of the state control (supervision) body, municipal control body may conduct a preliminary check of the received information. During the preliminary verification of the information received, measures are taken upon request additional information and materials (including orally) from the persons who sent applications and appeals, who provided information, the documents of the legal entity, individual entrepreneur, available at the disposal of the state control (supervision) body, municipal control body are considered, if necessary, control measures are taken without interaction with legal entities, individual entrepreneurs and without imposing on these persons the obligation to provide information and fulfill the requirements of state control (supervision) bodies, municipal control bodies. As part of a preliminary check, a legal entity or an individual entrepreneur may be asked for clarifications regarding the information received, but the submission of such clarifications and other documents is not mandatory.

(see text in previous edition)

3.3. If, based on the results of a preliminary audit, persons who have violated mandatory requirements, requirements established by municipal legal acts are identified, sufficient data are obtained on the facts specified in Part 2 of this Article, an authorized official of the state control (supervision) body, municipal control body prepares a reasoned presentation on appointment of an unscheduled inspection on the grounds specified in clause 2 of part 2 of this article. According to the results of the preliminary check, no measures to bring the legal entity, individual entrepreneur to responsibility are taken.

(see text in previous edition)

3.4. By decision of the head, deputy head of the state control (supervision) body, municipal control body, a preliminary check, unscheduled inspection are terminated if, after the start of the relevant check, the anonymity of the appeal or application that was the reason for its organization is revealed, or knowingly unreliable information contained in the appeal or application is established.

3.5. The body of state control (supervision), the body of municipal control has the right to apply to the court with a claim to recover from a citizen, including a legal entity, an individual entrepreneur, the costs incurred by the body of state control (supervision), the body of municipal control in connection with the consideration of applications received , appeals of these persons, if deliberately false information was indicated in the applications, appeals.

4. An unscheduled inspection shall be carried out in the form of a documentary inspection and (or) an on-site inspection in accordance with the procedure established respectively by this Federal Law.

5. An unscheduled on-site inspection of legal entities, individual entrepreneurs may be carried out on the grounds specified in subparagraphs "a", "b" and "d" of paragraph 2, paragraph 2.1 of part 2 of this article, by state control (supervision), municipal control bodies after agreement with the prosecutor's office at the place of operation of such legal entities, individual entrepreneurs.

(see text in previous edition)

6. A standard form of an application for approval by a state control (supervision) body, a municipal control body and a prosecutor's office of an unscheduled on-site inspection of a legal entity, an individual entrepreneur is established by the federal executive body authorized by the Government of the Russian Federation.

(see text in previous edition)

7. The procedure for the approval by the state control (supervision) body, the municipal control body and the prosecutor's office of an unscheduled on-site inspection of a legal entity, individual entrepreneur, as well as the approval of the prosecutor's office for the approval of an unscheduled on-site inspection, is established by order of the Prosecutor General of the Russian Federation.

(see text in previous edition)

8. On the day of signing the order or order of the head, deputy head of the state control (supervision) body, municipal control body on conducting an unscheduled on-site inspection of a legal entity, individual entrepreneur in order to coordinate its conduct, the state control (supervision) body, municipal control body shall submit or send custom by mail with acknowledgment of receipt or in the form electronic document signed by enhanced qualified electronic signature, to the prosecutor's office at the place of business of a legal entity, an individual entrepreneur, an application for approval of an unscheduled on-site inspection. This application is accompanied by a copy of the order or order of the head, deputy head of the state control (supervision) body, municipal control body on conducting an unscheduled on-site inspection and documents that contain information that served as the basis for its conduct.

(see text in previous edition)

9. An application for approval of an unscheduled on-site inspection of a legal entity, an individual entrepreneur and the documents attached to it are considered by the prosecutor's office on the day they are received in order to assess the legality of an unscheduled on-site inspection.

(see text in previous edition)

10. Based on the results of consideration of an application for approval of an unscheduled on-site inspection of a legal entity, an individual entrepreneur and the documents attached to it, no later than within the working day following the day they are received, the prosecutor or his deputy decides to approve an unscheduled on-site inspection or on refusal to approve it.

(see text in previous edition)

11. The grounds for refusal to agree on an unscheduled on-site inspection are:

1) the absence of documents attached to the application for approval of an unscheduled on-site inspection of a legal entity, individual entrepreneur;

(see text in previous edition)

2) there are no grounds for conducting an unscheduled on-site inspection in accordance with the requirements of paragraph 2 of this article;

3) non-compliance with the requirements established by this Federal Law for the execution of a decision of a state control (supervision) body, a municipal control body on conducting an unscheduled on-site inspection;

4) carrying out an unscheduled on-site inspection that is contrary to federal laws, regulatory legal acts the President of the Russian Federation, normative legal acts of the Government of the Russian Federation;

5) non-compliance of the subject of an unscheduled on-site inspection with the powers of the state control (supervision) body or the municipal control body;

6) verification of compliance with the same mandatory requirements and requirements established by municipal legal acts in relation to one legal entity or one individual entrepreneur by several state control (supervision) bodies, municipal control bodies.

12. If the basis for conducting an unscheduled on-site inspection is harm to life, health of citizens, harm to animals, plants, the environment, cultural heritage objects (monuments of history and culture) of the peoples of the Russian Federation, museum objects and museum collections included in the Museum Fund of the Russian Federation, especially valuable, including unique, documents of the Archival Fund of the Russian Federation, documents of special historical, scientific, cultural significance, which are part of the national library fund, state security, as well as the occurrence of natural and man-made emergencies, detection of violations of mandatory requirements and requirements established by municipal legal acts, at the time of such violations due to the need to take urgent measures, state control (supervision) bodies, municipal control bodies have the right to proceed with an unscheduled on-site inspection of immediately notifying the prosecutor's office of the implementation of control measures by sending the documents provided for by parts 6 and this article to the prosecutor's office within twenty-four hours. In this case, the prosecutor or his deputy decides to approve the conduct of an unscheduled on-site inspection on the day the relevant documents are received.

(see text in previous edition)

13. The decision of the prosecutor or his deputy to approve the conduct of an unscheduled on-site inspection or to refuse to approve its conduct is drawn up in writing in two copies, one of which is presented or sent by registered mail with a return receipt or in the form of an electronic document on the day the decision is made. , signed with an enhanced qualified electronic signature, to the state control (supervision) body, municipal control body. paragraph 2 of part 2 of this article, a legal entity, an individual entrepreneur are notified by the state control (supervision) body, municipal control body at least twenty-four hours before the start of its holding by any accessible way, including by means of an electronic document signed with an enhanced qualified electronic signature and sent to the e-mail address of a legal entity, an individual entrepreneur, if such an address is contained, respectively, in a single state register legal entities, the unified state register of individual entrepreneurs, or was previously submitted by a legal entity, an individual entrepreneur to a state control (supervision) body, a municipal control body.

(see text in previous edition)

17. In the event that as a result of the activities of a legal entity, an individual entrepreneur, harm has been or is being caused to the life, health of citizens, harm to animals, plants, the environment, cultural heritage objects (monuments of history and culture) of the peoples of the Russian Federation, museum objects and museum collections, included in the Museum Fund of the Russian Federation, especially valuable, including unique, documents of the Archival Fund of the Russian Federation, documents of special historical, scientific, cultural significance, which are part of the national library fund, state security, as well as emergency situations of a natural and man-made nature, prior notification of legal entities, individual entrepreneurs about the start of an unscheduled on-site inspection is not required.(see text in previous edition)

20. In case of detection of violations by members of the self-regulatory organization of mandatory requirements and requirements established by municipal legal acts, officials state control (supervision) body, municipal control body during an unscheduled on-site inspection of such members of a self-regulatory organization are obliged to inform self-regulatory organization about the revealed violations within five working days from the date of the end of the unscheduled on-site inspection.

21. If the basis for conducting an unscheduled inspection is the expiration of the deadline for the execution by a legal entity, an individual entrepreneur of an order to eliminate an identified violation of mandatory requirements and (or) requirements established by municipal legal acts, the subject of such an inspection can only be the execution of a state control issued by a state control body ( Supervision) and (or) a municipal control authority orders.

In this article, we will address the issue of SES inspections in Moscow: what the commission employees check, what documents should be in the company, what responsibility is regulated when violations are detected.

What does SES do?

Activity public service called SES is quite diverse, as it combines the functions of several ministries and departments at once. In particular, SES in Moscow carries out:

• sanitary and epidemiological supervision (for example, in the field of catering, in construction, in production and in other areas);
• control over compliance with the consumer protection law;
• issuance of sanitary and epidemiological conclusions based on the inspections carried out;
• conducting social and hygienic monitoring;
• coordination of activities of territorial divisions;
• certification of employees involved in the production, transportation, storage, sale food products and drinking water;
• accounting, statistics and a number of other functions.

The activity of SES is regulated by a regulation approved by the Decree of the Government of the Russian Federation No. 322 of 06/30/2004.

Who can check SES in Moscow?

This department is endowed with broad rights. For this reason, practically all organizations, institutions, companies, enterprises and entrepreneurs can be subjected to SES verification.

Most often, inspections of this department are faced by those who are in close connection with public services (providing services to them, including household services, selling medicines, food and industrial products, public catering, etc.). In addition, preschool and school institutions are often subject to inspection.

How is SES checked in Moscow?

Before proceeding with the verification, the SES specialist must present you with a certificate along with an order to carry it out signed by the head territorial department SES management . The order must contain all the necessary information about the date of the inspection, the address at which it will be carried out, and the data of the inspectors.

By the way, with regard to the timing, the check should not be longer than 20 days. The duration can be increased only in certain cases and by order of the SES management. Notifying the head of the organization about this is mandatory.

When carrying out field inspections of small enterprises, inspectors are given no more than 50 hours a year, and if this is a micro-enterprise - no more than 15.

To determine the duration of the inspection of one legal entity, it is necessary to add up the time spent on inspections conducted by any supervisory authorities during the year

What does the territorial department of SES control check?

Often, SES checks are carried out on the basis of statements from the population regarding violations in the work of trade and catering enterprises, according to complaints from citizens regarding violations of the storage of garbage and waste in the territories adjacent to the enterprises, their exceeding the permissible noise level, etc.

On all appeals, the territorial control body has the right to organize an inspection of:

• correctness of registration work books and contracts of employees;
• availability of documentation confirming the qualifications of employees (copies of documents on education);
• availability of medical books for employees;
• availability and maintenance of journals that record control measures in accordance with Russian legislation (Article 16 of the Law “On the Protection of the Rights of Legal Entities ...” dated December 26, 2008 No. 294-FZ);
• availability of certificates for goods, excise taxes on it;
• checking cash registers (cash registers);
• premises, etc.

Inspectors have the right to carry out control purchases of goods. During the inspection, the inspector may take samples and samples of products to send them for examination with the obligatory drawing up of a protocol. He must be provided with all the necessary documentation.

If we are talking about checking the premises, then more often we are talking about a visual inspection. In addition, the necessary measurements of areas, window and door openings are carried out, which must comply with existing standards.

Attention is paid to the presence and serviceability of ventilation, its isolation from the air ducts of residential buildings and premises. The premises itself should not have significant deviations from the declared project, which is drawn up, among other things, taking into account the state of the enterprise. For example, SanPiN sets the area norm per 1 employee - and it must be observed.

Documents provided to SES inspectors

During the inspection, inspectors note the presence of:

• signs in accordance with the requirements;
• corners of consumers (clients, patients);
• prices for goods or services rendered signed by the head;
• certificates of ownership of the premises or contracts for its lease;
• contracts for garbage collection and disinfection, disinfestation, deratization;
• charter of the organization, certificate of assignment of TIN;
• registers of sanitary inspections, sanitary-epidemiological and expert opinions;
• licenses to exercise entrepreneurial activity and other documents.

It should also be said that there may be differences in the requirements for mandatory documentation depending on the region.

SES inspectors evaluate all the documentation provided in terms of legality, compliance with regulations, regulations.

Powers of SES based on the results of the audit

Based on the results of the audits conducted by the SES, conclusions are issued indicating the identified violations, measures are proposed (recommendations are given) to eliminate them, and prescriptions are issued regarding the punishment of the perpetrators.

In case of failure to comply with the requirements of inspectors, the heads of organizations (entrepreneurs) are held administratively liable in accordance with the norms of the law (part 1 of article 19.4 of the Code of Administrative Offenses of the Russian Federation).

This rule provides for a fine, the amount of which for officials varies from 2,000 to 4,000 rubles.

What is outside the competence of the SES?

The powers of the SES are not unlimited. For example, inspectors may not:

• carry out a scheduled inspection without the presence of officials or persons who are representatives of the legal entity in respect of which it is carried out (the exception is cases when there is a threat to the health and life of citizens, representatives of fauna and flora, state security or in case of man-made disasters);
• seize original documents or require documents, information or samples of products that are not the objects of verification;
• exceed the terms of the inspection, which are provided for by the current legislation;
• take samples (samples) of products for further research or examination in excess of the norms established by the standards and without issuing relevant documents (sampling acts);
• issue instructions to organizations and individual entrepreneurs regarding the conduct of control measures at their expense.

Control body SES

The control body of the SES is in charge of checking documents and the sanitary and hygienic condition. First of all, we note that each type of enterprise requires its own list of documents. Accordingly, checking SES products and checking the office law firm will vary somewhat in terms of the requirements for the organization. SES can check everything from staff medical books to statutory documents.

Preparation for SES inspections

SUE MGCD offers professional assistance in preparing a set of necessary documents for the successful completion of SES inspections for individual entrepreneurs and legal entities, regardless of the nature of the activity. We provide consultations on the areas of verification of SES and audit of existing documents for verification of SES, as well as execution of all necessary documentation.

Scheduled inspections of SES

A scheduled SES inspection usually takes place after the company is notified of the inspection with the appointment of a specific date. According to the 2017 SES inspection schedule, scheduled inspections for companies are carried out every 3 years (with the exception of medical organizations) or in the event of a notification of a new type of activity. You can see if your company is included in the SES inspection plan for 2017 on the official website.

Scheduled inspections are carried out on the basis of an annually drawn up plan (schedule), which can be found on the official websites of the territorial bodies of this department and prosecutor's offices in the regions. The plan contains the following information:

• date of verification;
• its duration;
• persons in respect of which the verification will be carried out;
• subject of verification.

In accordance with the law on the protection of the rights of entrepreneurs during inspections, a legal entity must be notified of the planned inspection at least 3 days before it starts. The inspection body notifies legal entities of the planned actions as follows:

• by mail with acknowledgment of receipt;
• personal delivery of the notice to the legal representative of the legal entity against signature.

Such checks are carried out at least after 3 years:

• after registration of a legal entity;
• start of business activities;
• from the end of the previous check.

Unscheduled inspections of SES

Please note that since 2015, the SES has the right to conduct an unscheduled inspection. This applies to catering organizations, manufacturers and sellers of food products. There are several reasons for such checks:

• consumer complaint, authorities and local government employees
• poor service or product quality

In the course of such a check, as a rule, the information received is proved or refuted. But even during unscheduled inspections, the head of the enterprise is informed at least 24 hours in advance if there is no emergency case of poisoning or serious infections.

Unscheduled inspections can be carried out:

• after the expiration of the deadlines established for the execution of previously issued orders;
• upon receipt by the territorial bodies of the SES of applications reporting facts that pose a threat to the life and health of citizens and the environment;
• in cases of violation of consumer rights.

If the appeals of individuals and legal entities do not indicate specific facts of violations or they are submitted anonymously, then the verification will be denied. It should also be mentioned that an unscheduled inspection is possible only with the consent of the prosecutor's office, which is the supervisory authority. Otherwise, the results will be invalidated.

Exceptions are allowed in cases where the SES receives emergency messages about situations that pose a threat to the life and health of people, animals and animals. flora, objects of historical value, or the security of the country.

Notify the legal entity of the forthcoming inspection should be no later than one day before its start. In urgent cases, this requirement may not be met.

Field and documentary checks

Field and documentary checks can also be scheduled and unscheduled.

In the first case, in addition to documentation, goods, equipment, premises and territories are checked.

In the second - the check is carried out without a visit to the place, while Required documents in SES are provided by a legal entity. If in the course of it serious violations are revealed, then an on-site inspection is possible. During a documentary check, it is allowed to conduct research and documentation, and product samples.

Penalties SES

SES fines may affect you if any violation is detected. Depending on the nature of the violation, there may be orders to correct violations, a fine, suspension of the company's activities for up to 90 days, and even criminal liability in especially serious cases. You can see the full table of SES fines for legal entities on the Internet.

• Only the head of the company or an authorized representative can represent the organization during the inspection of the SES. If at the time of the audit the head or authorized representative is absent, the company has the right to refuse to audit the employees of the SES. However, this rule should not be abused.
• Check the documents of officials. If there are any violations in them, then this is also the right to refuse to check your organization by these SES employees.
• The check of the SES should take place clearly according to the regulations, which describe what actions the commission is entitled to perform and which are not. Review the document before checking. You can download the regulations for the operation of the SES check on the Internet.
• When checking, do not worry, behave as you would on a normal day. There is no need to imagine the SES inspection as a terrible monster. These are ordinary people who want to do their job well. In addition, everything that the SES checks is, first of all, for your benefit and the successful development of your business.
• If you know the date of the inspection, prepare for it in advance, check all the necessary documents and the sanitary condition of the company.
• You must have a journal for accounting for SES inspections, in which all inspection data is entered. This is useful in case of evidence that the check has already been.

Federal Service for Supervision in the Sphere and human well-being (Rospotrebnadzor) and its territorial bodies are authorized to carry out state sanitary and epidemiological surveillance in the Russian Federation (clause 3 of Decree of the Government of the Russian Federation of September 15, 2005 N 569).
The main tasks of such supervision are the prevention, detection, suppression of violations of the legislation of the Russian Federation in the field of ensuring the sanitary and epidemiological welfare of the population in order to protect public health and the environment (Article 1 of the Federal Law of March 30, 1999 N 52-FZ "On the sanitary and epidemiological welfare of the population ").
This type of supervision is carried out in accordance with the Federal Law of December 26, 2008 N 294-FZ "On the protection of the rights of legal entities and individual entrepreneurs in the exercise of state control (supervision) and municipal control" (hereinafter - Law N 294-FZ).
Scheduled check is carried out no more than once every three years in relation to one legal entity or one individual entrepreneur (clauses 2, 3, article 9 of Law N 294-FZ) on the basis of an annual inspection plan approved by the head of the territorial body of Rospotrebnadzor.
The plan lists the subjects to be audited, as well as the purpose, basis, date and timing of the scheduled audit.
The annual plan is approved by the head of the Rospotrebnadzor body, posted on the website rospotrebnadzor.ru or distributed in another way.
And even earlier, this plan must be approved by the prosecutor's office, for which every year before September 1 of the year preceding the year of the scheduled inspections, the draft plan is sent to the prosecutor's office (clause 6, article 9 of Law N 294-FZ).
Having considered the plan for legality, the prosecutor's office, before October 1, makes proposals to the heads of Rospotrebnadzor bodies on conducting joint scheduled inspections with other state control (supervision) bodies and municipal control bodies (clause 6.1, article 9 of Law N 294-FZ).
Further, before November 1, Rospotrebnadzor sends to the prosecutor's office the final version of the inspection plan, signed by the heads of Rospotrebnadzor bodies or their deputies (clause 6.2, article 9 of Law N 294-FZ).
The General Prosecutor's Office forms an annual consolidated plan for scheduled inspections of business entities and places it on the website genproc.gov.ru until December 31 of the current year (clause 7, article 9 of Law N 294-FZ).

Scheduled inspections: grounds and procedure

Grounds for including a scheduled inspection of a legal entity, an entrepreneur in the annual plan for its implementation is the end of a three-year period from the date (clause 8, article 9 of Law N 294-FZ):
- them ;
- completion of the last scheduled inspection;
- the beginning of their activities requiring the submission of a notification for certain types of activities (clause 2, article 8 of Law N 294-FZ).
This is a closed list, and if the audit is carried out without any grounds, then this fact will serve as a reason for bringing the inspectors to administrative responsibility in the form of a warning or a fine in the amount of 3,000 to 5,000 rubles. (Article 19.6.1 of the Code of Administrative Offenses of the Russian Federation).
Scheduled inspections can be carried out in the form of a documentary or field inspection (clause 11, article 9 of Law N 294-FZ).
Documentary verification is carried out at the location of the inspection body and is carried out on the basis of information contained in the documents of a legal entity, entrepreneur, establishing their organizational and legal form, rights and obligations used in the conduct of activities and related to the fulfillment by them of mandatory requirements in the field of sanitary and epidemiological welfare of the population, protection of consumer rights, the consumer market, the execution of orders and resolutions of the authorities (Article 11 of Law N 294-FZ).
Field check is carried out at the place of actual implementation of the activities of the economic entity.
The information contained in the documents, the compliance of employees with the established requirements, the condition of the territories used, buildings, structures, structures, premises, equipment, vehicles, manufactured and sold goods, services and measures taken to comply with mandatory requirements in the field of sanitary and epidemiological welfare of the population are checked, protection of consumer rights and the consumer market (Article 12 of Law N 294-FZ).
Rospotrebnadzor must notify the enterprise of the inspection no later than three working days before the start of the inspection by sending a registered letter to the verified address with acknowledgment of receipt or in another available way (clause 12, article 9 of Law N 294-FZ).
Term, during which a scheduled inspection is carried out, cannot exceed 20 working days, and the total period for conducting scheduled field inspections in relation to one small business entity cannot exceed 50 hours for a small business and 15 hours for a micro-enterprise per year (clause 1, 2 article 13 of the Law N 294-FZ).
In exceptional cases, the period of an on-site scheduled inspection may be extended, but by no more than 20 working days, and in relation to small enterprises, micro-enterprises - by no more than 15 hours (clause 3, article 13 of Law N 294-FZ).

Complaint as a reason for an unscheduled inspection

According to Art. 33 of the Constitution of the Russian Federation, a citizen has the right to apply to government bodies and local governments, including Rospotrebnadzor.
According to the Federal Law of May 2, 2006 N 59-FZ "On the Procedure for Considering Appeals from Citizens of the Russian Federation", a citizen can exercise his right to appeal in one of three forms: a proposal, an application and a complaint.
The appeal can be sent in writing, orally and (starting from January 1, 2011, after the amendments made by Federal Law No. 227-FZ of July 27, 2010) in the form of an electronic document. You can also send an appeal through the official website of Rospotrebnadzor.
If, as a result of the review of the appeal, it turns out that:
- the events described in it affect exclusively the personal property interests of the consumer;
- there are no grounds for initiating a case on administrative offense, -
then Rospotrebnadzor offers the applicant to independently defend his rights in court.
At the same time, a citizen has the right to involve Rospotrebnadzor to give an opinion in court on a case in order to protect consumer rights (Article 47 of the Code of Civil Procedure of the Russian Federation, clause 3 of Article 40 of the Law of the Russian Federation of 07.02.1992 N 2300-1 "On Protection of Consumer Rights").
If, on the contrary, it turns out that the legitimate interests of an indefinite circle of consumers are affected, then the territorial body of Rospotrebnadzor may decide to bring statement of claim on the recognition of illegal actions of the relevant person in relation to an indefinite range of consumers (clause 1, article 46 of the Code of Civil Procedure of the Russian Federation).
However, before that, the supervisory authority may take unscheduled measures to control the activities of the enterprise and, if there are grounds, initiate an administrative offense case (clause 5 of the Letter of Rospotrebnadzor dated March 24, 2008 N 01 / 2555-8-32).
The reason for an unscheduled inspection may be citizen's complaint containing information about the violation of his consumer rights. This is one of the grounds for conducting an unscheduled inspection (paragraph "c", paragraph 2, part 2, article 10 of Law N 294-FZ).
The verification can be documentary and (or) field (clause 4, article 10 of Law N 294-FZ). By the way, for an unscheduled inspection in connection with a violation of consumer rights, coordination with the prosecutor's office is not necessary (clause 5, article 10 of Federal Law N 294-FZ).
Unscheduled inspections are not subject to the aforementioned restriction on the duration of inspections, established by paragraphs 1 and 2 of Art. 13 of Law N 294-FZ.
Rospotrebnadzor is not obliged to conduct an unscheduled inspection following a consumer complaint warn the person being checked (clause 16, article 10 of Law N 294-FZ).
The fact that the seller, manufacturer, performer has eliminated the consequences of the violation of consumer rights committed by them cannot serve as a reason for terminating an unscheduled inspection, the basis for which was the consumer's complaint. This fact can only be taken into account when imposing an administrative penalty as a circumstance mitigating administrative responsibility.
Based on the results of an unscheduled inspection, a Act in the prescribed form in two copies:
- one - for the person being checked;
- the other - for the supervisory authority (Article 16 of Law N 294-FZ).
If violations are identified, then the representative of Rospotrebnadzor first of all issues an order on the timing of their elimination.
Failure to comply with such an order in a timely manner shall result in the imposition of administrative fine(Article 19.5 of the Code of Administrative Offenses of the Russian Federation):
- for citizens - from 300 to 500 rubles;
- for officials - from 1000 to 2000 rubles. or disqualification for up to three years;
- for legal entities - from 10,000 to 20,000 rubles.
If a legal entity or an individual entrepreneur presents evidence to the Rospotrebnadzor body before issuing an order, indicating a voluntary termination of violations of mandatory requirements, the order is not issued (clause 10.5 of the Order of Rospotrebnadzor dated March 24, 2010 N 103).
Further, the representative of Rospotrebnadzor must take measures to control the elimination of the identified violations, their prevention, the prevention of possible harm to the life and health of citizens, as well as measures to bring the persons who committed the identified violations to justice.
If during the inspection sufficient data are found indicating the presence of an administrative offense, an administrative offense case is initiated in accordance with paragraphs. 1 p. 1 art. 28.1 of the Code of Administrative Offenses of the Russian Federation.
In particular, violation of sanitary and epidemiological requirements for catering to the population threatens with a fine:
- officials and entrepreneurs - from 2000 to 3000 rubles;
- legal entities - from 20,000 to 30,000 rubles. or administrative suspension of activities for up to 90 days.
If it is established that the activity of the person being inspected poses a direct threat to harm to the life and health of citizens, the occurrence of natural and man-made emergencies, or such harm has already been caused, then the official of Rospotrebnadzor who conducted the inspection is obliged to immediately take measures:
- to prevent harm or stop causing harm, up to a temporary ban on activities in the manner prescribed by the Code of Administrative Offenses of the Russian Federation;
- recall of products that pose a danger to the life, health of citizens and environment, from turnover;
- bringing to the attention of citizens, as well as other legal entities, individual entrepreneurs, in any accessible way, information about the presence of a threat of harm and ways to prevent it (clause 2, article 17 of Law N 294-FZ).
If, during the inspection, signs of criminal offenses related to violation of sanitary legislation, consumer protection legislation are revealed, the representative of Rospotrebnadzor sends materials to the prosecutor's office and other law enforcement agencies to resolve the issue of initiating a criminal case (Letter of Rospotrebnadzor dated July 28, 2010 N 01 / 11198-0-23) in fact, for example:
- Violation of sanitary and epidemiological rules, which negligently caused mass illness or poisoning of people, as well as death of a person (Article 236 of the Criminal Code of the Russian Federation);
- production, storage, transportation or sale of goods and products, performance of work or provision of services that do not meet safety requirements (Article 238 of the Criminal Code of the Russian Federation).

An unscheduled inspection by Rospotrebnadzor is always a serious test for an entrepreneur. What rights does the person being checked have, and what should he pay priority attention to, our article will tell.

Read our article:

Unscheduled inspection of Rospotrebnadzor - in what cases is it carried out

The powers of Rospotrebnadzor include control of the sanitary and epidemiological situation:

• at catering points (cafes, restaurants, canteens);
• on any manufacturing enterprises related to food products and not only (working conditions, condition of the premises);
• in the development of building schemes, during construction.

Unscheduled inspections are of 2 types - documentary and field. Documentary ones are held on the territory of Rospotrebnadzor, and field ones - directly at the enterprise.

According to the statistics of the Ministry of Economic Development, Rospotrebnadzor inspects enterprises more often than other control bodies. It is important for a labor protection specialist to know how checks are carried out and what inspectors will check from his area of ​​responsibility. In the article, you will find out what documents controllers will request, who was exempted from scheduled inspections, and how they will be punished for violations.

If the task is to verify compliance with the prescription, then the inspectors can study during the procedure only what concerns this issue, and no more.

If there are during the verification process, this means that the last time it was not carried out thoroughly enough. The inspector is obliged to report the detected violation to his management, but during the current unscheduled control, he does not have the right to issue a new decision, another inspection must be scheduled for this.

Grounds for an unscheduled inspection by Rospotrebnadzor

• expiration of the deadline for fulfilling the order received by the entrepreneur to eliminate the comments found during the scheduled inspection;
• appeal (application) of citizens, organizations, individual entrepreneurs, executive authorities;
• causing damage to life, health of citizens during the production activities of an enterprise, the occurrence of man-made or natural emergencies, for example, during an epidemic of an infectious intestinal disease, enterprises will be inspected Catering, housing and communal services, etc.;
• violation of consumer rights (on appeals-complaints of citizens).

Rospotrebnadzor checklists

The procedure for conducting an unscheduled inspection by Rospotrebnadzor

An unscheduled inspection is carried out by order. Checklists do not apply. They may only be used during scheduled inspections.

Attention

The term for carrying out the documentary and exit forms cannot exceed 20 working days.

During verification activities, the mode of operation of the persons being checked is taken into account.

Rospotrebnadzor conducts documentary checks on its territory. The resolution contains the required list of documents. The object organization brings them to the inspector in the form of copies certified in a simple way. Notarization not required. Also, in agreement with the inspector, you can provide documentation in digitized form via e-mail.

It is forbidden to demand from the entrepreneur documents that are not related to the subject of verification. If the conduction is checked production control, the inspector does not have the right to request a copy, because he must request this data from the medical organization. Indeed, according to medical organization, and not the employer, is obliged to provide a copy of this document to the territorial office of the RPN.

Service "Labor Protection 360. Automated workplace on labor protection” will help in the development of training programs and briefings, in the organization of medical examinations, the issuance of PPE and the development of local documents on labor protection. The service will save a labor protection specialist from routine work and will allow him to devote more time to analyzing the state of labor protection, identifying hazards, assessing the magnitude of risks and developing corrective measures. Get free demo access now!

Unscheduled field inspection of Rospotrebnadzor

If during the documentary check the RPN reveals errors, contradictions or violations, it will require the organization to provide explanations in writing within 10 working days. If after that the inspector still has doubts about the reliability of the data, he has the right to conduct an on-site control.

During the entire process, the head or authorized representative of the organization must be present. An authorized representative must have a power of attorney to represent the interests of his employer, which is transferred to the inspector.

Both scheduled and unscheduled inspections of Rospotrebnadzor begin with the provision of an official certificate by the inspector and familiarization of the authorized representative with his rights and obligations in accordance with. The inspected person must receive an order for an on-site inspection indicating its subject, as well as information about the powers of the inspectors. Persons not listed in the order are not entitled to be present during the procedure. This also applies to invited experts.

The host party is obliged to provide the inspectors with access to the territory, premises, buildings, structures, equipment, vehicles, placed cargo and finished products, raw materials, etc., specified in the order.

The worst option would be to close access to any of the objects (warehouse, premises, etc.). This will be regarded as limiting the access of inspectors to the subject of verification. Therefore, provide the inspector with comprehensive assistance, give the necessary explanations, open all doors for him so that he does not have any doubts.

A frank admission of one's guilt (if any) can help, if not reduce the amount of the fine, then get the inspector's advice on the most optimal way out of the current situation.

Unscheduled inspection by Rospotrebnadzor in 2019

In 2019, the procedure for unscheduled on-load tap-changers does not change. for unscheduled inspections is not regulated, therefore, you need to be guided by 294-FZ.

Unscheduled inspection of Rospotrebnadzor without warning - is it legal?

Notification 24 hours before the start will not be issued if the actions of the inspected individual entrepreneur or legal entity contain a threat to human life, the health of citizens, animals, plants, the environment, cultural heritage sites and state security.

Therefore, if a complaint is written against you that you are illegally selling counterfeit vodka, no one will warn you 24 hours in advance by phone or email. The inspector will come suddenly and check on the fact of the complaint.

Should Rospotrebnadzor warn about an unscheduled inspection

The RPN is not obliged to notify about an unscheduled inspection.

The inspection is called unscheduled because it does not require a schedule for the year ahead and publish it on the website. This is a sudden event, designed to determine the actual state of affairs in compliance with the sanitary legislation of the Russian Federation on the spot.

Unscheduled inspection of Rospotrebnadzor on a complaint

An unscheduled inspection based on complaints from citizens is most often carried out in the field of retail, public catering, as well as when providing household services(hairdressers, beauty salons, etc.).

A citizen applies to the window for receiving applications and appeals at the territorial department of Rospotrebnadzor, and can also send an application by e-mail or call the hotline.

The appeal is recorded, the information is checked, clarified, the citizen is summoned to the appropriate department of control and supervision activities to testify.

As evidence of improper provision of services, photos and videos, written explanations, cash receipts, Flyers and other demonstrative evidence that will show that the appeal is justified, and not a simple settling of scores, for example.

Anonymous submissions are not accepted. If a citizen decides to complain about the actions or inactions of entrepreneurs, he is obliged to provide his personal data to the department of supervisory and control activities. At the same time, he has the right to write an application with a request to withdraw his personal data from the documents that are the basis for verification.

Some cosmetology company was diagnosing the condition of the skin. Employees of the firm deftly convinced clients of the presence of dermatological problems, promised improvement within ten procedures, and sold suitcases with cosmetics and certificates for cosmetic services on credit in partnership with a commercial bank. The amount of the check for services started from 60,000 rubles.

Victims of unscrupulous cosmetologists wrote complaints to Rospotrebnadzor, in which they referred to insufficient information about the service and possible allergic reactions, to the lack of data on certification and calibration of diagnostic devices, and also expressed doubts about the availability of Russian diplomas of medical secondary or higher education at the staff.

All appeals of the victims were considered by the TU of Rospotrebnadzor, the loan agreements were terminated, and the victims were able to return the suitcases with unnecessary cosmetics to the company. The creditor bank also received a warning about the improper provision of services.

Rospotrebnadzor - unscheduled IP inspection

The procedures for checking an individual entrepreneur and a legal entity differ in the number of hours. Verification should not be more than fifty hours per year, and 15 hours for micro-enterprises. This is indicated in paragraphs of the Administrative Regulations. A micro-enterprise is also considered to be an individual entrepreneur with up to 15 employees.

At the same time, the inspector must take into account these hours, combining them with the hours of operation of the object of inspection. The extension of the procedure is carried out by decision of the head of the territorial department of the on-load tap changer, if there are justifications, and for the same period.

Unscheduled inspection of Rospotrebnadzor New Year

An unscheduled inspection during the pre-holiday period can be initiated by local governments.

If the district council applies with such an initiative to the territorial department of the RPN, then an order is issued to conduct an unscheduled inspection, for example, Christmas tree markets or points of sale of sparklers.

Objects will be warned about the arrival of the inspector 24 hours (per day). At the same time, a warning (notice) can be received as a corporate email as well as by phone. In this case, Law No. 294-FZ does not require notification of receipt of information about the verification.

How often can Rospotrebnadzor conduct unscheduled inspections

Unscheduled. It is important for an entrepreneur to remember that a repeated offense under the Code of Administrative Offenses is punished severely.

The most severe consequence will, of course, be disqualification by court order or the closure of the enterprise for 90 days. Only a judge has the right to disqualify a manager and officials, but an inspecting inspector can close a plant or store. At the same time, the enterprise is not exempted from paying an administrative fine and from the obligation to comply with the order.

Attention!

unscheduled

• government departments

What is Rospotrebnadzor

Include:

Will make - 10-20 minimum wage.

• no pediculicides

• incomplete set of HIV kit

It must be said that Rospotrebnadzor pays the most attention to catering and food trade enterprises.

What to expect from the inspection of Rospotrebnadzor and how to pass it?

And this is understandable - what we eat should be tested and safe for health.

In short, these are the constituent documents of the company, documents related to the functioning of the building, premises, contracts (for garbage disposal, etc.) and journals of sanitary procedures, bacteriological examinations.

Depending on the nature of the organization and SES requirements to the type of activity, the main list is supplemented.

Scheduled inspections of Rospotrebnadzor

Carried out according to the schedule, the frequency of inspections of Rospotrebnadzor every 3 years (except for medical enterprises). Also, if the supervisory authorities received a notification about new activities that require a commission.

The schedule (plan) of inspections can be found on the official website. Supervisory authorities must notify in advance of a visit to an individual entrepreneur or the head of the company (at least 3 days in advance). This is due to the fact that in the absence of the head of the enterprise or a senior employee at the workplace, an inspection cannot be carried out.

Scheduled inspections are inevitable for all newly minted entrepreneurs and firms.

Commissions are visiting and documentary (cameral).

Find out if your organization is eligible scheduled inspections for 2017 Rospotrebnadzor you can here - the schedule of inspections of Rospotrebnadzor for 2017

Unscheduled inspections of Rospotrebnadzor

Attention!

Since 2015, Rospotrebnadzor has the right to carry out unscheduled inspections without warning!

unscheduled inspections of Rospotrebnadzor without warning possible from 2015 after change federal law"On the quality and safety of food products". Without warning, an on-site inspection by state supervision bodies can threaten any catering company, manufacturer or organization selling food products.

Commission of Rospotrebnadzor outside the period specified in the schedule.

Grounds for an unscheduled inspection of Rospotrebnadzor:

• poor quality of products and services
• unscheduled field inspection of Rospotrebnadzor on the complaint of the buyer (consumer)

The right to file such complaints are:

• ordinary consumer buyers
• employees of self-government bodies following the civil initiative
• government departments

These checks are intended to confirm or refute the facts, the violation of which is indicated in the complaint.

Owners of enterprises are also notified about these checks - no later than 24 hours in advance. There are exceptions when urgent measures are needed, for example, if there is reason to suspect serious forms of poisoning or dangerous infections.

What is Rospotrebnadzor

Rospotrebnadzor is state structure, which controls the work of organizations in order to protect the rights of consumers and human health. The composition of Rospotrebnadzor includes the Centers for Hygiene and Epidemiology supervised by it and all territorial SESs that carry out commissions and respond to complaints from citizens about facts of non-compliance sanitary norms.

Part of the functions of sanitary control of enterprises and other measures to protect the rights of consumers is implemented by the Center for Geological and Environmental Protection, and part is carried out by territorial bodies.

Rospotrebnadzor controls the sanitary and epidemiological situation:

• at catering points (all cafes, restaurants, canteens)
• at any production enterprises related to food products and not only (working conditions, condition of premises, also residential)
• in the development of building schemes, during the construction process

Functions and powers of Rospotrebnadzor

The powers of Rospotrebnadzor during the inspection include:

• verification of all documents of an organization of any form of ownership, employment contracts, medical books, conclusions of the fire service and sanitary authorities,
• keeping records of necessary sanitary measures, licenses for goods and services, certificates, operation of cash registers at trade enterprises
• issuance of instructions to correct the identified violations, verification of compliance with the instructions
• drawing up protocols, imposing fines
• monitoring the implementation of the law on the protection of consumer rights
• issuance of SEZ upon successful completion of the commission
• checking the sanitary and hygienic condition of objects
• certification of employees involved in the production, sale, etc. of food and drinking water
• accounting, statistics, coordination of work of departments
• monitoring the state of air, soil, waste disposal
• checking the availability and timeliness of the implementation of sanitary measures

Rospotrebnadzor has the right to study the sanitary documentation of firms, conduct a visual inspection and other examinations.

Types of inspections of Rospotrebnadzor (SES)

What threatens the inspection of Rospotrebnadzor - sanctions for violations

The Supervisory Service, in case of detection of inconsistencies with the requirements of the law, can apply the following measures:

• issuance of an order to correct detected violations
• imposition of fines for violations that are within the competence of the SES
• suspension of the activity of the entrepreneur for the period necessary to correct violations
• filing an application with the court (in case of a threat or a fait accompli of a mass disease due to the fault of the enterprise)

Actions that caused the spread of infection are punishable by fines (from 100 to 200 minimum wages), as well as possible imprisonment (from 2 to 5 years, depending on the magnitude of the epidemic).

If non-compliance with sanitary standards is detected, the fine is not so large - 5-10 minimum wages ( minimum size wages) or stop activities for 3 months for the possibility of correction. If the violations found relate to the premises, operational standards identified during the inspections of Rospotrebnadzor inspection fines will amount to 10-20 minimum wages.

In case of gross violations, when a fine is an insufficient measure, the perpetrator runs the risk of going to jail by a court decision.

So, the average amount of fines is 20-200 thousand rubles. Often it is required to provide an explanatory note to the supervisory authorities, with the provision necessary documentation. A protocol is drawn up on bringing to administrative responsibility.

The amount of the fine is determined, among other things, by those who are guilty - officials of the institution, the company itself, ordinary workers. The fine for a legal entity will be more than the amount of monetary recovery from individual(IP or, for example, the seller).

To ensure that your business does not suffer from sanctions, follow sanitary requirements, and remember - it is better to extinguish fines immediately, and correct violations and inconsistencies without delay.

Common violations of organizations during the inspection of Rospotrebnadzor:

Inspection by Rospotrebnadzor of a beauty salon, hairdressing salons

Common inconsistencies when checking beauty salons by Rospotrebnadzor:

• inconsistency of floor space
• no ultraviolet germicidal irradiators (for air disinfection)
• lack of accounting for the functioning of irradiators
• not following the rules for processing tools
• manicure and pedicure done in one office
• there is no room for storing hair, waste, a dedicated place for washing clothes
• the rules for storing fluorescent bulbs are not observed
• no foot bath in pedicure room
• no triple tool kit installed
• no pediculicides
• poor sanitation of the premises
• there are no markings on the intended use on the containers with disinfectants
• employees did not pass medical examinations
• no sign at the entrance to the barbershop or beauty salon

Documents for a beauty salon and a hairdressing salon required for inspections by Rospotrebnadzor

Examination medical institutions Rospotrebnadzor. Common Violations

• in contracts for the implementation paid services(e.g. dentistry) not specified warranty periods, the timing of the provision of services and other necessary information
• lack of information about the qualifications of doctors at the information stand in the clinic
• non-compliance with the norms of the anti-epidemiological regime, processing of equipment, sterilization of consumables (dentistry)
• inventory is not disinfected, incorrect choice disinfectant concentrations
• missing independent system hoods in the bathroom
• personal hygiene of workers - lack of conditions for compliance
• incomplete set of HIV kit
• disposable instruments are not disinfected before removal and destruction
• no markings on containers for surface disinfection
• dimensions and decoration in the premises do not meet the standards of the hospital or clinic
• absence, incorrect design of price tags for related products on sale
• employees do not undergo proper training before working with sources of ionizing radiation
• there is no individual dosimetric check of employees, dose records are not filled out

A package of documents for checking the Rospotrebnadzor of a medical center

Pharmacy establishments. Common violations when checking pharmacies by Rospotrebnadzor

• Violations of the SanPin requirements regarding the microclimate (temperature and humidity regime)
• incorrectly organized process of washing linen and overalls
• failure to pass preliminary and regular medical examinations of employees on time
• storage conditions of medicinal products and their terms of sale are violated
• thermolabile drugs are stored at an unacceptable temperature
• the client does not receive complete information about the drugs, such as: composition, indications, price, side effects

What documents are required when checking pharmacies by Rospotrebnadzor

Inspection by Rospotrebnadzor of a public catering organization. Common Violations

The main violations detected in catering establishments:

• the area of ​​the organization does not correspond to the range that is declared
• the requirements for the operation and maintenance of ventilation systems are not met
• flow technological process violated ( finished products"intersects" with raw and semi-finished dishes, clean dishes with dirty)
• people who have not passed a medical examination
• there is no marking on cutting equipment, no necessary equipment and staff for cleaning and cleaning
• non-compliance with the technology of manufacturing products (re-freezing of fish or meat), violation of the shelf life of semi-finished products during storage, the mode of processing products does not meet the standards
• there is no timely rejection of manufactured food products
• acceptance and sale of expired products, without documentation (confirmation of safety, quality), labeling; or the marking on the products contains a future date
• work is carried out with equipment without hygienic coatings that are convenient for sanitization
• laboratory and production control of products is not implemented properly

Documents for public catering (cafe, restaurant, canteen, hookah), required during the inspection of Rospotrebnadzor

Inspection of the store by Rospotrebnadzor. Common Violations

• sanitary and technical characteristics of the premises do not meet the requirements
• No measuring instruments to control the temperature and humidity conditions of storage of products in warehouses
• food products are stored in the wrong places, outside the warehouse
• disorganization of production control, not following the PPC program
• lack of examination protocols
• volume, frequency of studies are not observed
• storage and sale of products without marking, Russian-language information, or with marking that does not comply with the norms of the legislation of the Russian Federation
• incorrect design of price tags, lack of complete information on them

Documents for the store required for Rospotrebnadzor inspections

In addition to these organizations, private kindergartens and schools, car washes, gas stations are also significantly subject to inspections by Rospotrebnadzor, regardless of the organizational form of the enterprise - LLC, IP, etc.

What documents are issued based on the results of inspections of Rospotrebnadzor

Sanitary and epidemiological conclusion. It is necessary as an indicator of product compliance with all necessary sanitary standards. Many customers of products prefer to work only with those deliveries, the goods of which have a sanitary-epidemiological conclusion. Examination is carried out at the request of the supplier or manufacturer of products.

The act of inspection of Rospotrebnadzor. The Rospotrebnadzor inspection algorithm involves filling out a document that reflects the results of the SES commission. One copy of the act remains with the inspectors, the second is issued to the enterprise or individual entrepreneur who was tested. A receipt is issued on the availability and transfer of the act to the enterprise, an entry is made in the inspection control log.

If inconsistencies and violations are found, they are recorded in the protocol, certified by the employees of Rospotrebnadzor and the representative of the audited company responsible for the violations.

What Rospotrebnadzor is not entitled to do

According to the regulations, the auditor is not supposed to:

• go beyond the limits of their competence when checking mandatory requirements
• conduct an on-site inspection, in the case of the head of the organization, his deputy or an authorized person (except for situations where the need for inspection is due to a direct danger to life, public health, environmental damage and various emergency situations).
• request irrelevant information, any documents, and even more so to take such documents
• conduct surveys and take samples of products, samples from the environment, without recording their actions, or exceed the established number of required samples
• information based on the results of the check is a state secret and is protected by law - it cannot be distributed
• go beyond the deadlines when conducting an audit

Any inspection must be carried out in strict adherence to the regulations of inspections.

Download pdf official regulation of inspections of Rospotrebnadzor (opens in a new window)

How to prepare for an inspection by Rospotrebnadzor

The best option is the constant observance and maintenance of sanitary norms and rules in the company, control of proper documentation. Then you don't have to hurry to think about how to eliminate the shortcomings.

If there are still discrepancies, or you want to be 100% sure that the test will pass successfully, you can contact a specialized organization. SES-DOK will help at all stages preparation for the inspection of Rospotrebnadzor and collection of documents, carrying out sanitary measures, advising personnel in connection with the inspection.

How to behave during the inspection of Rospotrebnadzor

So, you prepared for the test as best you could, and this hour has come. Carefully check the permits for the commission - any violations or lack of information give you the right not to accept the inspection.

Rospotrebnadzor inspections in 2018: what they check, how to prepare, what they fine for

Check out the rules in advance. And remember, the procedure for conducting an audit of the SES dictates that only the head or a person who has received a power of attorney can represent the organization. If, for example, an inspection comes to a store, and there is only a seller who is not authorized by the management to accept an inspection by Rospotrebnadzor, this is the basis for refusing officials. You can pre-register job description employee that he is not entitled to represent the organization at inspections.

If an inspection has arrived, and the employee should not meet it, he should immediately present the relevant documents to the commission, notify his management and offer to wait for the arrival of the director or authorized person. The employee should not sign any documents. If there is no other way, you need to study them properly, do not recognize possible accusations and negative circumstances, perhaps use the general phrases “with comments, objections that will be provided later.”

Do not be nervous, communicate with the commission in a calm business uniform, be open, but do not provide redundant information that may inadvertently give rise to reflection. This applies to both management and employees, who should be instructed in advance how to behave during the inspection of Rospotrebnadzor, about the best course of action. Remember, the general purpose of an inspection visit is to ensure the sanitary well-being of the enterprise, and not to find a reason for sanctions. But be prepared for the fact that the commission will approach the matter scrupulously.

You also need to defend your rights in a calm and confident manner - knowledge of your rights will give you confidence, you should not turn the situation into a conflict. Remember that the decision on fines must be reasoned and recorded, otherwise it is bribery, which is a crime.

Important: the enterprise must have a register of inspections of the established sample, where is entered detailed information about the event, the data of the participants, the results of the inspection of the company. This will benefit your organization, first of all - for example, if you need evidence that the inspection has already come.

Documents for Rospotrebnadzor in 2017

The SES-DOK service will provide you with a list of documents for the SES for any type of activity, as well as a general list of documents.

What are health care providers interested in?

a complete and correctly executed package of sanitary documents of the company

maintaining proper sanitary condition at the enterprise, working conditions

the regularity of the necessary sanitary procedures, examinations, activities

The company SES-DOK Moscow offers highly qualified assistance in preparing for the inspection of Rospotrebnadzor at any stage of your activity

What and how does Rospotrebnadzor check. Violations and penalties during inspections

Scheduled inspections of Rospotrebnadzor

Carried out according to the schedule, the frequency of inspections of Rospotrebnadzor every 3 years (except for medical enterprises). Also, if the supervisory authorities received a notification about new activities that require a commission.

The schedule (plan) of inspections can be found on the official website. Supervisory authorities must notify in advance of a visit to an individual entrepreneur or the head of the company (at least 3 days in advance). This is due to the fact that in the absence of the head of the enterprise or a senior employee at the workplace, an inspection cannot be carried out.

Scheduled inspections are inevitable for all newly minted entrepreneurs and firms.

Commissions are visiting and documentary (cameral).

Find out if your organization is eligible scheduled inspections for 2017 Rospotrebnadzor you can here - the schedule of inspections of Rospotrebnadzor for 2017

Unscheduled inspections of Rospotrebnadzor

Attention!

Since 2015, Rospotrebnadzor has the right to carry out unscheduled inspections without warning!

unscheduled inspections of Rospotrebnadzor without warning possible since 2015 after the amendment of the federal law "On the quality and safety of food products". Without warning, an on-site inspection by state supervision bodies can threaten any catering company, manufacturer or organization selling food products.

Commission of Rospotrebnadzor outside the period specified in the schedule.

Grounds for an unscheduled inspection of Rospotrebnadzor:

• poor quality of products and services
• unscheduled field inspection of Rospotrebnadzor on the complaint of the buyer (consumer)

The right to file such complaints are:

• ordinary consumer buyers
• employees of self-government bodies following the civil initiative
• government departments

These checks are intended to confirm or refute the facts, the violation of which is indicated in the complaint.

Owners of enterprises are also notified about these checks - no later than 24 hours in advance.

Rospotrebnadzor checks: causes, procedure, consequences

There are exceptions when urgent measures are needed, for example, if there is reason to suspect serious forms of poisoning or dangerous infections.

What is Rospotrebnadzor

Rospotrebnadzor is a state structure that controls the work of organizations in order to protect consumer rights and human health. The composition of Rospotrebnadzor includes the Centers for Hygiene and Epidemiology supervised by it and all territorial SESs that carry out commissions and respond to complaints from citizens about the facts of non-compliance with sanitary standards.

Part of the functions of sanitary control of enterprises and other measures to protect the rights of consumers is implemented by the Center for Geological and Environmental Protection, and part is carried out by territorial bodies.

Rospotrebnadzor controls the sanitary and epidemiological situation:

• at catering points (all cafes, restaurants, canteens)
• at any production enterprises related to food products and not only (working conditions, condition of premises, also residential)
• in the development of building schemes, during the construction process

Functions and powers of Rospotrebnadzor

The powers of Rospotrebnadzor during the inspection include:

• verification of all documents of an organization of any form of ownership, employment contracts, medical books, conclusions of the fire service and sanitary authorities,
• maintaining logs of necessary sanitary measures, licenses for goods and services, certificates, work of cash registers at trade enterprises
• issuance of instructions to correct the identified violations, verification of compliance with the instructions
• drawing up protocols, imposing fines
• monitoring the implementation of the law on the protection of consumer rights
• issuance of SEZ upon successful completion of the commission
• checking the sanitary and hygienic condition of objects
• certification of employees involved in the production, sale, etc. of food and drinking water
• accounting, statistics, coordination of work of departments
• monitoring the state of air, soil, waste disposal
• checking the availability and timeliness of the implementation of sanitary measures

Rospotrebnadzor has the right to study the sanitary documentation of firms, conduct a visual inspection and other examinations.

Types of inspections of Rospotrebnadzor (SES)

What threatens the inspection of Rospotrebnadzor - sanctions for violations

The Supervisory Service, in case of detection of inconsistencies with the requirements of the law, can apply the following measures:

• issuance of an order to correct detected violations
• imposition of fines for violations that are within the competence of the SES
• suspension of the activity of the entrepreneur for the period necessary to correct violations
• filing an application with the court (in case of a threat or a fait accompli of a mass disease due to the fault of the enterprise)

Actions that caused the spread of infection are punishable by fines (from 100 to 200 minimum wages), as well as possible imprisonment (from 2 to 5 years, depending on the magnitude of the epidemic).

If non-compliance with sanitary standards is detected, the fine is not so large - 5-10 minimum wages (minimum wage) or a stoppage of activities for 3 months to be corrected. If the violations found relate to the premises, operational standards identified during the inspections of Rospotrebnadzor inspection fines will amount to 10-20 minimum wages.

In case of gross violations, when a fine is an insufficient measure, the perpetrator runs the risk of going to jail by a court decision.

So, the average amount of fines is 20-200 thousand rubles. Often, it is required to provide an explanatory note to the supervisory authorities, with the provision of the necessary documentation. A protocol is drawn up on bringing to administrative responsibility.

The amount of the fine is determined, among other things, by those who are guilty - officials of the institution, the company itself, ordinary workers. The fine for a legal entity will be more than the amount of the monetary recovery from an individual (individual entrepreneur or, for example, a seller).

In order for your company not to suffer from sanctions, follow the sanitary requirements, and remember that it is better to extinguish fines immediately, and correct violations and inconsistencies without delay.

Common violations of organizations during the inspection of Rospotrebnadzor:

Inspection by Rospotrebnadzor of a beauty salon, hairdressing salons

Common inconsistencies when checking beauty salons by Rospotrebnadzor:

• inconsistency of floor space
• no ultraviolet germicidal irradiators (for air disinfection)
• lack of accounting for the functioning of irradiators
• not following the rules for processing tools
• manicure and pedicure done in one office
• there is no room for storing hair, waste, a dedicated place for washing clothes
• the rules for storing fluorescent bulbs are not observed
• no foot bath in pedicure room
• no triple tool kit installed
• no pediculicides
• poor sanitation of the premises
• there are no markings on the intended use on the containers with disinfectants
• employees did not pass medical examinations
• no sign at the entrance to the barbershop or beauty salon

Documents for a beauty salon and a hairdressing salon required for inspections by Rospotrebnadzor

Inspection of medical institutions by Rospotrebnadzor. Common Violations

• contracts for the provision of paid services (for example, dentistry) do not indicate warranty periods, terms for the provision of services and other necessary information
• lack of information about the qualifications of doctors at the information stand in the clinic
• non-compliance with the norms of the anti-epidemiological regime, processing of equipment, sterilization of consumables (dentistry)
• inventory is not disinfected, the wrong choice of concentration of disinfectants
• there is no independent exhaust system in the bathroom
• personal hygiene of workers - lack of conditions for compliance
• incomplete set of HIV kit
• disposable instruments are not disinfected before removal and destruction
• no markings on containers for surface disinfection
• dimensions and decoration in the premises do not meet the standards of the hospital or clinic
• absence, incorrect design of price tags for related products on sale
• employees do not undergo proper training before working with sources of ionizing radiation
• there is no individual dosimetric check of employees, dose records are not filled out

A package of documents for checking the Rospotrebnadzor of a medical center

Pharmacy establishments. Common violations when checking pharmacies by Rospotrebnadzor

• Violations of the SanPin requirements regarding the microclimate (temperature and humidity regime)
• incorrectly organized process of washing linen and overalls
• failure to pass preliminary and regular medical examinations of employees on time
• storage conditions of medicinal products and their terms of sale are violated
• thermolabile drugs are stored at an unacceptable temperature
• the client does not receive complete information about the drugs, such as: composition, indications, price, side effects

What documents are required when checking pharmacies by Rospotrebnadzor

Inspection by Rospotrebnadzor of a public catering organization. Common Violations

It must be said that Rospotrebnadzor pays the most attention to catering and food trade enterprises. And this is understandable - what we eat should be tested and safe for health.

The main violations detected in catering establishments:

• the area of ​​the organization does not correspond to the range that is declared
• the requirements for the operation and maintenance of ventilation systems are not met
• the flow of the technological process is broken (finished products "intersect" with raw and semi-finished products, clean dishes with dirty ones)
• people who have not passed a medical examination
• there is no marking on cutting equipment, there is no necessary equipment and staff for cleaning and cleaning
• non-compliance with the technology of manufacturing products (re-freezing of fish or meat), violation of the shelf life of semi-finished products during storage, the mode of processing products does not meet the standards
• there is no timely rejection of manufactured food products
• acceptance and sale of expired products, without documentation (confirmation of safety, quality), labeling; or the marking on the products contains a future date
• work is carried out with equipment without hygienic coatings that are convenient for sanitization
• laboratory and production control of products is not implemented properly

Documents for public catering (cafe, restaurant, canteen, hookah), required during the inspection of Rospotrebnadzor

Inspection of the store by Rospotrebnadzor. Common Violations

• sanitary and technical characteristics of the premises do not meet the requirements
• there are no measuring devices to control the temperature and humidity conditions of storage of products in warehouses
• food products are stored in the wrong places, outside the warehouse
• disorganization of production control, not following the PPC program
• lack of examination protocols
• volume, frequency of studies are not observed
• storage and sale of products without marking, Russian-language information, or with marking that does not comply with the norms of the legislation of the Russian Federation
• incorrect design of price tags, lack of complete information on them

Documents for the store required for Rospotrebnadzor inspections

In addition to these organizations, private kindergartens and schools, car washes, gas stations are also significantly subject to inspections by Rospotrebnadzor, regardless of the organizational form of the enterprise - LLC, IP, etc.

What documents are issued based on the results of inspections of Rospotrebnadzor

Sanitary and epidemiological conclusion. It is necessary as an indicator of product compliance with all necessary sanitary standards. Many customers of products prefer to work only with those deliveries, the goods of which have a sanitary-epidemiological conclusion. Examination is carried out at the request of the supplier or manufacturer of products.

The act of inspection of Rospotrebnadzor. The Rospotrebnadzor inspection algorithm involves filling out a document that reflects the results of the SES commission. One copy of the act remains with the inspectors, the second is issued to the enterprise or individual entrepreneur who was tested. A receipt is issued on the availability and transfer of the act to the enterprise, an entry is made in the inspection control log.

If inconsistencies and violations are found, they are recorded in the protocol, certified by the employees of Rospotrebnadzor and the representative of the audited company responsible for the violations.

What Rospotrebnadzor is not entitled to do

According to the regulations, the auditor is not supposed to:

• go beyond the limits of their competence when checking mandatory requirements
• conduct an on-site inspection, in the case of the head of the organization, his deputy or an authorized person (except for situations where the need for inspection is due to a direct danger to life, public health, environmental damage and various emergency situations).
• request irrelevant information, any documents, and even more so to take such documents
• conduct surveys and take samples of products, samples from the environment, without recording their actions, or exceed the established number of required samples
• information based on the results of the check is a state secret and is protected by law - it cannot be distributed
• go beyond the deadlines when conducting an audit

Any inspection must be carried out in strict adherence to the regulations of inspections.

Download pdf official regulation of inspections of Rospotrebnadzor (opens in a new window)

How to prepare for an inspection by Rospotrebnadzor

The best option is the constant observance and maintenance of sanitary norms and rules in the company, control of proper documentation. Then you don't have to hurry to think about how to eliminate the shortcomings.

If there are still discrepancies, or you want to be 100% sure that the test will pass successfully, you can contact a specialized organization. SES-DOK will help at all stages preparation for the inspection of Rospotrebnadzor and collection of documents, carrying out sanitary measures, advising personnel in connection with the inspection.

How to behave during the inspection of Rospotrebnadzor

So, you prepared for the test as best you could, and this hour has come. Carefully check the permits for the commission - any violations or lack of information give you the right not to accept the inspection. Check out the rules in advance. And remember, the procedure for conducting an audit of the SES dictates that only the head or a person who has received a power of attorney can represent the organization. If, for example, an inspection comes to a store, and there is only a seller who is not authorized by the management to accept an inspection by Rospotrebnadzor, this is the basis for refusing officials. You can prescribe in the employee's job description that he is not entitled to represent the organization at inspections.

If an inspection has arrived, and the employee should not meet it, he should immediately present the relevant documents to the commission, notify his management and offer to wait for the arrival of the director or authorized person. The employee should not sign any documents. If there is no other way, you need to study them properly, do not recognize possible accusations and negative circumstances, perhaps use the general phrases “with comments, objections that will be provided later.”

Do not be nervous, communicate with the commission in a calm business manner, be open, but do not provide redundant information that may inadvertently give ground for thought. This applies to both management and employees, who should be instructed in advance how to behave during the inspection of Rospotrebnadzor, about the best course of action. Remember, the general purpose of an inspection visit is to ensure the sanitary well-being of the enterprise, and not to find a reason for sanctions. But be prepared for the fact that the commission will approach the matter scrupulously.

You also need to defend your rights in a calm and confident manner - knowledge of your rights will give you confidence, you should not turn the situation into a conflict. Remember that the decision on fines must be reasoned and recorded, otherwise it is bribery, which is a crime.

Important: the enterprise must have a register of inspections of the established sample, where detailed information about the event, data of participants, results of the inspection of the company are entered. This will benefit your organization, first of all - for example, if you need evidence that the inspection has already come.

Documents for Rospotrebnadzor in 2017

The SES-DOK service will provide you with a list of documents for the SES for any type of activity, as well as a general list of documents.

In short, these are the constituent documents of the company, documents related to the functioning of the building, premises, contracts (for garbage disposal, etc.) and journals of sanitary procedures, bacteriological examinations. Depending on the specifics of the organization's activities and the requirements of the SES for the type of activity, the main list is supplemented.

What are health care providers interested in?

a complete and correctly executed package of sanitary documents of the company

maintaining proper sanitary condition at the enterprise, working conditions

the regularity of the necessary sanitary procedures, examinations, activities

The company SES-DOK Moscow offers highly qualified assistance in preparing for the inspection of Rospotrebnadzor at any stage of your activity

What and how does Rospotrebnadzor check. Violations and penalties during inspections

Scheduled inspections of Rospotrebnadzor

Carried out according to the schedule, the frequency of inspections of Rospotrebnadzor every 3 years (except for medical enterprises). Also, if the supervisory authorities received a notification about new activities that require a commission.

The schedule (plan) of inspections can be found on the official website. Supervisory authorities must notify in advance of a visit to an individual entrepreneur or the head of the company (at least 3 days in advance). This is due to the fact that in the absence of the head of the enterprise or a senior employee at the workplace, an inspection cannot be carried out.

Scheduled inspections are inevitable for all newly minted entrepreneurs and firms.

Commissions are visiting and documentary (cameral).

Find out if your organization is eligible scheduled inspections for 2017 Rospotrebnadzor you can here - the schedule of inspections of Rospotrebnadzor for 2017

Unscheduled inspections of Rospotrebnadzor

Attention!

Since 2015, Rospotrebnadzor has the right to carry out unscheduled inspections without warning!

unscheduled inspections of Rospotrebnadzor without warning possible since 2015 after the amendment of the federal law "On the quality and safety of food products". Without warning, an on-site inspection by state supervision bodies can threaten any catering company, manufacturer or organization selling food products.

Commission of Rospotrebnadzor outside the period specified in the schedule.

Grounds for an unscheduled inspection of Rospotrebnadzor:

• poor quality of products and services
• unscheduled field inspection of Rospotrebnadzor on the complaint of the buyer (consumer)

The right to file such complaints are:

• ordinary consumer buyers
• employees of self-government bodies following the civil initiative
• government departments

These checks are intended to confirm or refute the facts, the violation of which is indicated in the complaint.

Owners of enterprises are also notified about these checks - no later than 24 hours in advance. There are exceptions when urgent measures are needed, for example, if there is reason to suspect serious forms of poisoning or dangerous infections.

What is Rospotrebnadzor

Rospotrebnadzor is a state structure that controls the work of organizations in order to protect consumer rights and human health. The composition of Rospotrebnadzor includes the Centers for Hygiene and Epidemiology supervised by it and all territorial SESs that carry out commissions and respond to complaints from citizens about the facts of non-compliance with sanitary standards.

Part of the functions of sanitary control of enterprises and other measures to protect the rights of consumers is implemented by the Center for Geological and Environmental Protection, and part is carried out by territorial bodies.

Rospotrebnadzor controls the sanitary and epidemiological situation:

• at catering points (all cafes, restaurants, canteens)
• at any production enterprises related to food products and not only (working conditions, condition of premises, also residential)
• in the development of building schemes, during the construction process

Functions and powers of Rospotrebnadzor

The powers of Rospotrebnadzor during the inspection include:

• verification of all documents of an organization of any form of ownership, employment contracts, medical books, conclusions of the fire service and sanitary authorities,
• maintaining logs of necessary sanitary measures, licenses for goods and services, certificates, work of cash registers at trade enterprises
• issuance of instructions to correct the identified violations, verification of compliance with the instructions
• drawing up protocols, imposing fines
• monitoring the implementation of the law on the protection of consumer rights
• issuance of SEZ upon successful completion of the commission
• checking the sanitary and hygienic condition of objects
• certification of employees involved in the production, sale, etc. of food and drinking water
• accounting, statistics, coordination of work of departments
• monitoring the state of air, soil, waste disposal
• checking the availability and timeliness of the implementation of sanitary measures

Rospotrebnadzor has the right to study the sanitary documentation of firms, conduct a visual inspection and other examinations.

Types of inspections of Rospotrebnadzor (SES)

What threatens the inspection of Rospotrebnadzor - sanctions for violations

The Supervisory Service, in case of detection of inconsistencies with the requirements of the law, can apply the following measures:

• issuance of an order to correct detected violations
• imposition of fines for violations that are within the competence of the SES
• suspension of the activity of the entrepreneur for the period necessary to correct violations
• filing an application with the court (in case of a threat or a fait accompli of a mass disease due to the fault of the enterprise)

Actions that caused the spread of infection are punishable by fines (from 100 to 200 minimum wages), as well as possible imprisonment (from 2 to 5 years, depending on the magnitude of the epidemic).

If non-compliance with sanitary standards is detected, the fine is not so large - 5-10 minimum wages (minimum wage) or a stoppage of activities for 3 months to be corrected. If the violations found relate to the premises, operational standards identified during the inspections of Rospotrebnadzor inspection fines will amount to 10-20 minimum wages.

In case of gross violations, when a fine is an insufficient measure, the perpetrator runs the risk of going to jail by a court decision.

So, the average amount of fines is 20-200 thousand rubles. Often, it is required to provide an explanatory note to the supervisory authorities, with the provision of the necessary documentation. A protocol is drawn up on bringing to administrative responsibility.

The amount of the fine is determined, among other things, by those who are guilty - officials of the institution, the company itself, ordinary workers. The fine for a legal entity will be more than the amount of the monetary recovery from an individual (individual entrepreneur or, for example, a seller).

In order for your company not to suffer from sanctions, follow the sanitary requirements, and remember that it is better to extinguish fines immediately, and correct violations and inconsistencies without delay.

Common violations of organizations during the inspection of Rospotrebnadzor:

Inspection by Rospotrebnadzor of a beauty salon, hairdressing salons

Common inconsistencies when checking beauty salons by Rospotrebnadzor:

• inconsistency of floor space
• no ultraviolet germicidal irradiators (for air disinfection)
• lack of accounting for the functioning of irradiators
• not following the rules for processing tools
• manicure and pedicure done in one office
• there is no room for storing hair, waste, a dedicated place for washing clothes
• the rules for storing fluorescent bulbs are not observed
• no foot bath in pedicure room
• no triple tool kit installed
• no pediculicides
• poor sanitation of the premises
• there are no markings on the intended use on the containers with disinfectants
• employees did not pass medical examinations
• no sign at the entrance to the barbershop or beauty salon

Documents for a beauty salon and a hairdressing salon required for inspections by Rospotrebnadzor

Inspection of medical institutions by Rospotrebnadzor. Common Violations

• contracts for the provision of paid services (for example, dentistry) do not indicate warranty periods, terms for the provision of services and other necessary information
• lack of information about the qualifications of doctors at the information stand in the clinic
• non-compliance with the norms of the anti-epidemiological regime, processing of equipment, sterilization of consumables (dentistry)
• inventory is not disinfected, the wrong choice of concentration of disinfectants
• there is no independent exhaust system in the bathroom
• personal hygiene of workers - lack of conditions for compliance
• incomplete set of HIV kit
• disposable instruments are not disinfected before removal and destruction
• no markings on containers for surface disinfection
• dimensions and decoration in the premises do not meet the standards of the hospital or clinic
• absence, incorrect design of price tags for related products on sale
• employees do not undergo proper training before working with sources of ionizing radiation
• there is no individual dosimetric check of employees, dose records are not filled out

A package of documents for checking the Rospotrebnadzor of a medical center

Pharmacy establishments. Common violations when checking pharmacies by Rospotrebnadzor

• Violations of the SanPin requirements regarding the microclimate (temperature and humidity regime)
• incorrectly organized process of washing linen and overalls
• failure to pass preliminary and regular medical examinations of employees on time
• storage conditions of medicinal products and their terms of sale are violated
• thermolabile drugs are stored at an unacceptable temperature
• the client does not receive complete information about the drugs, such as: composition, indications, price, side effects

What documents are required when checking pharmacies by Rospotrebnadzor

Inspection by Rospotrebnadzor of a public catering organization. Common Violations

It must be said that Rospotrebnadzor pays the most attention to catering and food trade enterprises. And this is understandable - what we eat should be tested and safe for health.

The main violations detected in catering establishments:

• the area of ​​the organization does not correspond to the range that is declared
• the requirements for the operation and maintenance of ventilation systems are not met
• the flow of the technological process is broken (finished products "intersect" with raw and semi-finished products, clean dishes with dirty ones)
• people who have not passed a medical examination
• there is no marking on cutting equipment, there is no necessary equipment and staff for cleaning and cleaning
• non-compliance with the technology of manufacturing products (re-freezing of fish or meat), violation of the shelf life of semi-finished products during storage, the mode of processing products does not meet the standards
• there is no timely rejection of manufactured food products
• acceptance and sale of expired products, without documentation (confirmation of safety, quality), labeling; or the marking on the products contains a future date
• work is carried out with equipment without hygienic coatings that are convenient for sanitization
• laboratory and production control of products is not implemented properly

Documents for public catering (cafe, restaurant, canteen, hookah), required during the inspection of Rospotrebnadzor

Inspection of the store by Rospotrebnadzor. Common Violations

• sanitary and technical characteristics of the premises do not meet the requirements
• there are no measuring devices to control the temperature and humidity conditions of storage of products in warehouses
• food products are stored in the wrong places, outside the warehouse
• disorganization of production control, not following the PPC program
• lack of examination protocols
• volume, frequency of studies are not observed
• storage and sale of products without marking, Russian-language information, or with marking that does not comply with the norms of the legislation of the Russian Federation
• incorrect design of price tags, lack of complete information on them

Documents for the store required for Rospotrebnadzor inspections

In addition to these organizations, private kindergartens and schools, car washes, gas stations are also significantly subject to inspections by Rospotrebnadzor, regardless of the organizational form of the enterprise - LLC, IP, etc.

What documents are issued based on the results of inspections of Rospotrebnadzor

Sanitary and epidemiological conclusion.

How often and what does Rospotrebnadzor have the right to check

It is necessary as an indicator of product compliance with all necessary sanitary standards. Many customers of products prefer to work only with those deliveries, the goods of which have a sanitary-epidemiological conclusion. Examination is carried out at the request of the supplier or manufacturer of products.

The act of inspection of Rospotrebnadzor. The Rospotrebnadzor inspection algorithm involves filling out a document that reflects the results of the SES commission. One copy of the act remains with the inspectors, the second is issued to the enterprise or individual entrepreneur who was tested. A receipt is issued on the availability and transfer of the act to the enterprise, an entry is made in the inspection control log.

If inconsistencies and violations are found, they are recorded in the protocol, certified by the employees of Rospotrebnadzor and the representative of the audited company responsible for the violations.

What Rospotrebnadzor is not entitled to do

According to the regulations, the auditor is not supposed to:

• go beyond the limits of their competence when checking mandatory requirements
• conduct an on-site inspection, in the case of the head of the organization, his deputy or an authorized person (except for situations where the need for inspection is due to a direct danger to life, public health, environmental damage and various emergency situations).
• request irrelevant information, any documents, and even more so to take such documents
• conduct surveys and take samples of products, samples from the environment, without recording their actions, or exceed the established number of required samples
• information based on the results of the check is a state secret and is protected by law - it cannot be distributed
• go beyond the deadlines when conducting an audit

Any inspection must be carried out in strict adherence to the regulations of inspections.

Download pdf official regulation of inspections of Rospotrebnadzor (opens in a new window)

How to prepare for an inspection by Rospotrebnadzor

The best option is the constant observance and maintenance of sanitary norms and rules in the company, control of proper documentation. Then you don't have to hurry to think about how to eliminate the shortcomings.

If there are still discrepancies, or you want to be 100% sure that the test will pass successfully, you can contact a specialized organization. SES-DOK will help at all stages preparation for the inspection of Rospotrebnadzor and collection of documents, carrying out sanitary measures, advising personnel in connection with the inspection.

How to behave during the inspection of Rospotrebnadzor

So, you prepared for the test as best you could, and this hour has come. Carefully check the permits for the commission - any violations or lack of information give you the right not to accept the inspection. Check out the rules in advance. And remember, the procedure for conducting an audit of the SES dictates that only the head or a person who has received a power of attorney can represent the organization. If, for example, an inspection comes to a store, and there is only a seller who is not authorized by the management to accept an inspection by Rospotrebnadzor, this is the basis for refusing officials. You can prescribe in the employee's job description that he is not entitled to represent the organization at inspections.

If an inspection has arrived, and the employee should not meet it, he should immediately present the relevant documents to the commission, notify his management and offer to wait for the arrival of the director or authorized person. The employee should not sign any documents. If there is no other way, you need to study them properly, do not recognize possible accusations and negative circumstances, perhaps use the general phrases “with comments, objections that will be provided later.”

Do not be nervous, communicate with the commission in a calm business manner, be open, but do not provide redundant information that may inadvertently give ground for thought. This applies to both management and employees, who should be instructed in advance how to behave during the inspection of Rospotrebnadzor, about the best course of action. Remember, the general purpose of an inspection visit is to ensure the sanitary well-being of the enterprise, and not to find a reason for sanctions. But be prepared for the fact that the commission will approach the matter scrupulously.

You also need to defend your rights in a calm and confident manner - knowledge of your rights will give you confidence, you should not turn the situation into a conflict. Remember that the decision on fines must be reasoned and recorded, otherwise it is bribery, which is a crime.

Important: the enterprise must have a register of inspections of the established sample, where detailed information about the event, data of participants, results of the inspection of the company are entered. This will benefit your organization, first of all - for example, if you need evidence that the inspection has already come.

Documents for Rospotrebnadzor in 2017

The SES-DOK service will provide you with a list of documents for the SES for any type of activity, as well as a general list of documents.

In short, these are the constituent documents of the company, documents related to the functioning of the building, premises, contracts (for garbage disposal, etc.) and journals of sanitary procedures, bacteriological examinations. Depending on the specifics of the organization's activities and the requirements of the SES for the type of activity, the main list is supplemented.

What are health care providers interested in?

a complete and correctly executed package of sanitary documents of the company

maintaining proper sanitary condition at the enterprise, working conditions

the regularity of the necessary sanitary procedures, examinations, activities

The company SES-DOK Moscow offers highly qualified assistance in preparing for the inspection of Rospotrebnadzor at any stage of your activity

What and how does Rospotrebnadzor check. Violations and penalties during inspections

Scheduled inspections of Rospotrebnadzor

Carried out according to the schedule, the frequency of inspections of Rospotrebnadzor every 3 years (except for medical enterprises). Also, if the supervisory authorities received a notification about new activities that require a commission.

The schedule (plan) of inspections can be found on the official website. Supervisory authorities must notify in advance of a visit to an individual entrepreneur or the head of the company (at least 3 days in advance). This is due to the fact that in the absence of the head of the enterprise or a senior employee at the workplace, an inspection cannot be carried out.

Scheduled inspections are inevitable for all newly minted entrepreneurs and firms.

Commissions are visiting and documentary (cameral).

Find out if your organization is eligible scheduled inspections for 2017 Rospotrebnadzor you can here - the schedule of inspections of Rospotrebnadzor for 2017

Unscheduled inspections of Rospotrebnadzor

Attention!

Since 2015, Rospotrebnadzor has the right to carry out unscheduled inspections without warning!

unscheduled inspections of Rospotrebnadzor without warning possible since 2015 after the amendment of the federal law "On the quality and safety of food products". Without warning, an on-site inspection by state supervision bodies can threaten any catering company, manufacturer or organization selling food products.

Commission of Rospotrebnadzor outside the period specified in the schedule.

Grounds for an unscheduled inspection of Rospotrebnadzor:

• poor quality of products and services
• unscheduled field inspection of Rospotrebnadzor on the complaint of the buyer (consumer)

The right to file such complaints are:

• ordinary consumer buyers
• employees of self-government bodies following the civil initiative
• government departments

These checks are intended to confirm or refute the facts, the violation of which is indicated in the complaint.

Owners of enterprises are also notified about these checks - no later than 24 hours in advance. There are exceptions when urgent measures are needed, for example, if there is reason to suspect serious forms of poisoning or dangerous infections.

What is Rospotrebnadzor

Rospotrebnadzor is a state structure that controls the work of organizations in order to protect consumer rights and human health. The composition of Rospotrebnadzor includes the Centers for Hygiene and Epidemiology supervised by it and all territorial SESs that carry out commissions and respond to complaints from citizens about the facts of non-compliance with sanitary standards.

Part of the functions of sanitary control of enterprises and other measures to protect the rights of consumers is implemented by the Center for Geological and Environmental Protection, and part is carried out by territorial bodies.

Rospotrebnadzor controls the sanitary and epidemiological situation:

• at catering points (all cafes, restaurants, canteens)
• at any production enterprises related to food products and not only (working conditions, condition of premises, also residential)
• in the development of building schemes, during the construction process

Functions and powers of Rospotrebnadzor

The powers of Rospotrebnadzor during the inspection include:

• verification of all documents of an organization of any form of ownership, employment contracts, medical books, conclusions of the fire service and sanitary authorities,
• maintaining logs of necessary sanitary measures, licenses for goods and services, certificates, work of cash registers at trade enterprises
• issuance of instructions to correct the identified violations, verification of compliance with the instructions
• drawing up protocols, imposing fines
• monitoring the implementation of the law on the protection of consumer rights
• issuance of SEZ upon successful completion of the commission
• checking the sanitary and hygienic condition of objects
• certification of employees involved in the production, sale, etc. of food and drinking water
• accounting, statistics, coordination of work of departments
• monitoring the state of air, soil, waste disposal
• checking the availability and timeliness of the implementation of sanitary measures

Rospotrebnadzor has the right to study the sanitary documentation of firms, conduct a visual inspection and other examinations.

Types of inspections of Rospotrebnadzor (SES)

What threatens the inspection of Rospotrebnadzor - sanctions for violations

The Supervisory Service, in case of detection of inconsistencies with the requirements of the law, can apply the following measures:

• issuance of an order to correct detected violations
• imposition of fines for violations that are within the competence of the SES
• suspension of the activity of the entrepreneur for the period necessary to correct violations
• filing an application with the court (in case of a threat or a fait accompli of a mass disease due to the fault of the enterprise)

Actions that caused the spread of infection are punishable by fines (from 100 to 200 minimum wages), as well as possible imprisonment (from 2 to 5 years, depending on the magnitude of the epidemic).

If non-compliance with sanitary standards is detected, the fine is not so large - 5-10 minimum wages (minimum wage) or a stoppage of activities for 3 months to be corrected. If the violations found relate to the premises, operational standards identified during the inspections of Rospotrebnadzor inspection fines will amount to 10-20 minimum wages.

In case of gross violations, when a fine is an insufficient measure, the perpetrator runs the risk of going to jail by a court decision.

So, the average amount of fines is 20-200 thousand rubles. Often, it is required to provide an explanatory note to the supervisory authorities, with the provision of the necessary documentation. A protocol is drawn up on bringing to administrative responsibility.

The amount of the fine is determined, among other things, by those who are guilty - officials of the institution, the company itself, ordinary workers. The fine for a legal entity will be more than the amount of the monetary recovery from an individual (individual entrepreneur or, for example, a seller).

In order for your company not to suffer from sanctions, follow the sanitary requirements, and remember that it is better to extinguish fines immediately, and correct violations and inconsistencies without delay.

Common violations of organizations during the inspection of Rospotrebnadzor:

Inspection by Rospotrebnadzor of a beauty salon, hairdressing salons

Common inconsistencies when checking beauty salons by Rospotrebnadzor:

• inconsistency of floor space
• no ultraviolet germicidal irradiators (for air disinfection)
• lack of accounting for the functioning of irradiators
• not following the rules for processing tools
• manicure and pedicure done in one office
• there is no room for storing hair, waste, a dedicated place for washing clothes
• the rules for storing fluorescent bulbs are not observed
• no foot bath in pedicure room
• no triple tool kit installed
• no pediculicides
• poor sanitation of the premises
• there are no markings on the intended use on the containers with disinfectants
• employees did not pass medical examinations
• no sign at the entrance to the barbershop or beauty salon

Documents for a beauty salon and a hairdressing salon required for inspections by Rospotrebnadzor

Inspection of medical institutions by Rospotrebnadzor. Common Violations

• contracts for the provision of paid services (for example, dentistry) do not indicate warranty periods, terms for the provision of services and other necessary information
• lack of information about the qualifications of doctors at the information stand in the clinic
• non-compliance with the norms of the anti-epidemiological regime, processing of equipment, sterilization of consumables (dentistry)
• inventory is not disinfected, the wrong choice of concentration of disinfectants
• there is no independent exhaust system in the bathroom
• personal hygiene of workers - lack of conditions for compliance
• incomplete set of HIV kit
• disposable instruments are not disinfected before removal and destruction
• no markings on containers for surface disinfection
• dimensions and decoration in the premises do not meet the standards of the hospital or clinic
• absence, incorrect design of price tags for related products on sale
• employees do not undergo proper training before working with sources of ionizing radiation
• there is no individual dosimetric check of employees, dose records are not filled out

A package of documents for checking the Rospotrebnadzor of a medical center

Pharmacy establishments. Common violations when checking pharmacies by Rospotrebnadzor

• Violations of the SanPin requirements regarding the microclimate (temperature and humidity regime)
• incorrectly organized process of washing linen and overalls
• failure to pass preliminary and regular medical examinations of employees on time
• storage conditions of medicinal products and their terms of sale are violated
• thermolabile drugs are stored at an unacceptable temperature
• the client does not receive complete information about the drugs, such as: composition, indications, price, side effects

What documents are required when checking pharmacies by Rospotrebnadzor

Inspection by Rospotrebnadzor of a public catering organization. Common Violations

It must be said that Rospotrebnadzor pays the most attention to catering and food trade enterprises. And this is understandable - what we eat should be tested and safe for health.

The main violations detected in catering establishments:

• the area of ​​the organization does not correspond to the range that is declared
• the requirements for the operation and maintenance of ventilation systems are not met
• the flow of the technological process is broken (finished products "intersect" with raw and semi-finished products, clean dishes with dirty ones)
• people who have not passed a medical examination
• there is no marking on cutting equipment, there is no necessary equipment and staff for cleaning and cleaning
• non-compliance with the technology of manufacturing products (re-freezing of fish or meat), violation of the shelf life of semi-finished products during storage, the mode of processing products does not meet the standards
• there is no timely rejection of manufactured food products
• acceptance and sale of expired products, without documentation (confirmation of safety, quality), labeling; or the marking on the products contains a future date
• work is carried out with equipment without hygienic coatings that are convenient for sanitization
• laboratory and production control of products is not implemented properly

Documents for public catering (cafe, restaurant, canteen, hookah), required during the inspection of Rospotrebnadzor

Inspection of the store by Rospotrebnadzor.

Rospotrebnadzor will come with a check without warning

Common Violations

• sanitary and technical characteristics of the premises do not meet the requirements
• there are no measuring devices to control the temperature and humidity conditions of storage of products in warehouses
• food products are stored in the wrong places, outside the warehouse
• disorganization of production control, not following the PPC program
• lack of examination protocols
• volume, frequency of studies are not observed
• storage and sale of products without marking, Russian-language information, or with marking that does not comply with the norms of the legislation of the Russian Federation
• incorrect design of price tags, lack of complete information on them

Documents for the store required for Rospotrebnadzor inspections

In addition to these organizations, private kindergartens and schools, car washes, gas stations are also significantly subject to inspections by Rospotrebnadzor, regardless of the organizational form of the enterprise - LLC, IP, etc.

What documents are issued based on the results of inspections of Rospotrebnadzor

Sanitary and epidemiological conclusion. It is necessary as an indicator of product compliance with all necessary sanitary standards. Many customers of products prefer to work only with those deliveries, the goods of which have a sanitary-epidemiological conclusion. Examination is carried out at the request of the supplier or manufacturer of products.

The act of inspection of Rospotrebnadzor. The Rospotrebnadzor inspection algorithm involves filling out a document that reflects the results of the SES commission. One copy of the act remains with the inspectors, the second is issued to the enterprise or individual entrepreneur who was tested. A receipt is issued on the availability and transfer of the act to the enterprise, an entry is made in the inspection control log.

If inconsistencies and violations are found, they are recorded in the protocol, certified by the employees of Rospotrebnadzor and the representative of the audited company responsible for the violations.

What Rospotrebnadzor is not entitled to do

According to the regulations, the auditor is not supposed to:

• go beyond the limits of their competence when checking mandatory requirements
• conduct an on-site inspection, in the case of the head of the organization, his deputy or an authorized person (except for situations where the need for inspection is due to a direct danger to life, public health, environmental damage and various emergency situations).
• request irrelevant information, any documents, and even more so to take such documents
• conduct surveys and take samples of products, samples from the environment, without recording their actions, or exceed the established number of required samples
• information based on the results of the check is a state secret and is protected by law - it cannot be distributed
• go beyond the deadlines when conducting an audit

Any inspection must be carried out in strict adherence to the regulations of inspections.

Download pdf official regulation of inspections of Rospotrebnadzor (opens in a new window)

How to prepare for an inspection by Rospotrebnadzor

The best option is the constant observance and maintenance of sanitary norms and rules in the company, control of proper documentation. Then you don't have to hurry to think about how to eliminate the shortcomings.

If there are still discrepancies, or you want to be 100% sure that the test will pass successfully, you can contact a specialized organization. SES-DOK will help at all stages preparation for the inspection of Rospotrebnadzor and collection of documents, carrying out sanitary measures, advising personnel in connection with the inspection.

How to behave during the inspection of Rospotrebnadzor

So, you prepared for the test as best you could, and this hour has come. Carefully check the permits for the commission - any violations or lack of information give you the right not to accept the inspection. Check out the rules in advance. And remember, the procedure for conducting an audit of the SES dictates that only the head or a person who has received a power of attorney can represent the organization. If, for example, an inspection comes to a store, and there is only a seller who is not authorized by the management to accept an inspection by Rospotrebnadzor, this is the basis for refusing officials. You can prescribe in the employee's job description that he is not entitled to represent the organization at inspections.

If an inspection has arrived, and the employee should not meet it, he should immediately present the relevant documents to the commission, notify his management and offer to wait for the arrival of the director or authorized person. The employee should not sign any documents. If there is no other way, you need to study them properly, do not recognize possible accusations and negative circumstances, perhaps use the general phrases “with comments, objections that will be provided later.”

Do not be nervous, communicate with the commission in a calm business manner, be open, but do not provide redundant information that may inadvertently give ground for thought. This applies to both management and employees, who should be instructed in advance how to behave during the inspection of Rospotrebnadzor, about the best course of action. Remember, the general purpose of an inspection visit is to ensure the sanitary well-being of the enterprise, and not to find a reason for sanctions. But be prepared for the fact that the commission will approach the matter scrupulously.

You also need to defend your rights in a calm and confident manner - knowledge of your rights will give you confidence, you should not turn the situation into a conflict. Remember that the decision on fines must be reasoned and recorded, otherwise it is bribery, which is a crime.

Important: the enterprise must have a register of inspections of the established sample, where detailed information about the event, data of participants, results of the inspection of the company are entered. This will benefit your organization, first of all - for example, if you need evidence that the inspection has already come.

Documents for Rospotrebnadzor in 2017

The SES-DOK service will provide you with a list of documents for the SES for any type of activity, as well as a general list of documents.

In short, these are the constituent documents of the company, documents related to the functioning of the building, premises, contracts (for garbage disposal, etc.) and journals of sanitary procedures, bacteriological examinations. Depending on the specifics of the organization's activities and the requirements of the SES for the type of activity, the main list is supplemented.

What are health care providers interested in?

a complete and correctly executed package of sanitary documents of the company

maintaining proper sanitary condition at the enterprise, working conditions

the regularity of the necessary sanitary procedures, examinations, activities

The company SES-DOK Moscow offers highly qualified assistance in preparing for the inspection of Rospotrebnadzor at any stage of your activity

What and how does Rospotrebnadzor check. Violations and penalties during inspections

Scheduled inspections of Rospotrebnadzor

Carried out according to the schedule, the frequency of inspections of Rospotrebnadzor every 3 years (except for medical enterprises). Also, if the supervisory authorities received a notification about new activities that require a commission.

The schedule (plan) of inspections can be found on the official website. Supervisory authorities must notify in advance of a visit to an individual entrepreneur or the head of the company (at least 3 days in advance). This is due to the fact that in the absence of the head of the enterprise or a senior employee at the workplace, an inspection cannot be carried out.

Scheduled inspections are inevitable for all newly minted entrepreneurs and firms.

Commissions are visiting and documentary (cameral).

Find out if your organization is eligible scheduled inspections for 2017 Rospotrebnadzor you can here - the schedule of inspections of Rospotrebnadzor for 2017

Unscheduled inspections of Rospotrebnadzor

Attention!

Since 2015, Rospotrebnadzor has the right to carry out unscheduled inspections without warning!

unscheduled inspections of Rospotrebnadzor without warning possible since 2015 after the amendment of the federal law "On the quality and safety of food products". Without warning, an on-site inspection by state supervision bodies can threaten any catering company, manufacturer or organization selling food products.

Commission of Rospotrebnadzor outside the period specified in the schedule.

Grounds for an unscheduled inspection of Rospotrebnadzor:

• poor quality of products and services
• unscheduled field inspection of Rospotrebnadzor on the complaint of the buyer (consumer)

The right to file such complaints are:

• ordinary consumer buyers
• employees of self-government bodies following the civil initiative
• government departments

These checks are intended to confirm or refute the facts, the violation of which is indicated in the complaint.

Owners of enterprises are also notified about these checks - no later than 24 hours in advance. There are exceptions when urgent measures are needed, for example, if there is reason to suspect serious forms of poisoning or dangerous infections.

What is Rospotrebnadzor

Rospotrebnadzor is a state structure that controls the work of organizations in order to protect consumer rights and human health. The composition of Rospotrebnadzor includes the Centers for Hygiene and Epidemiology supervised by it and all territorial SESs that carry out commissions and respond to complaints from citizens about the facts of non-compliance with sanitary standards.

Part of the functions of sanitary control of enterprises and other measures to protect the rights of consumers is implemented by the Center for Geological and Environmental Protection, and part is carried out by territorial bodies.

Rospotrebnadzor controls the sanitary and epidemiological situation:

• at catering points (all cafes, restaurants, canteens)
• at any production enterprises related to food products and not only (working conditions, condition of premises, also residential)
• in the development of building schemes, during the construction process

Functions and powers of Rospotrebnadzor

The powers of Rospotrebnadzor during the inspection include:

• verification of all documents of an organization of any form of ownership, employment contracts, medical books, conclusions of the fire service and sanitary authorities,
• maintaining logs of necessary sanitary measures, licenses for goods and services, certificates, work of cash registers at trade enterprises
• issuance of instructions to correct the identified violations, verification of compliance with the instructions
• drawing up protocols, imposing fines
• monitoring the implementation of the law on the protection of consumer rights
• issuance of SEZ upon successful completion of the commission
• checking the sanitary and hygienic condition of objects
• certification of employees involved in the production, sale, etc. of food and drinking water
• accounting, statistics, coordination of work of departments
• monitoring the state of air, soil, waste disposal
• checking the availability and timeliness of the implementation of sanitary measures

Rospotrebnadzor has the right to study the sanitary documentation of firms, conduct a visual inspection and other examinations.

Types of inspections of Rospotrebnadzor (SES)

What threatens the inspection of Rospotrebnadzor - sanctions for violations

The Supervisory Service, in case of detection of inconsistencies with the requirements of the law, can apply the following measures:

• issuance of an order to correct detected violations
• imposition of fines for violations that are within the competence of the SES
• suspension of the activity of the entrepreneur for the period necessary to correct violations
• filing an application with the court (in case of a threat or a fait accompli of a mass disease due to the fault of the enterprise)

Actions that caused the spread of infection are punishable by fines (from 100 to 200 minimum wages), as well as possible imprisonment (from 2 to 5 years, depending on the magnitude of the epidemic).

If non-compliance with sanitary standards is detected, the fine is not so large - 5-10 minimum wages (minimum wage) or a stoppage of activities for 3 months to be corrected. If the violations found relate to the premises, operational standards identified during the inspections of Rospotrebnadzor inspection fines will amount to 10-20 minimum wages.

In case of gross violations, when a fine is an insufficient measure, the perpetrator runs the risk of going to jail by a court decision.

So, the average amount of fines is 20-200 thousand rubles. Often, it is required to provide an explanatory note to the supervisory authorities, with the provision of the necessary documentation. A protocol is drawn up on bringing to administrative responsibility.

The amount of the fine is determined, among other things, by those who are guilty - officials of the institution, the company itself, ordinary workers.

Rospotrebnadzor check without warning

The fine for a legal entity will be more than the amount of the monetary recovery from an individual (individual entrepreneur or, for example, a seller).

In order for your company not to suffer from sanctions, follow the sanitary requirements, and remember that it is better to extinguish fines immediately, and correct violations and inconsistencies without delay.

Common violations of organizations during the inspection of Rospotrebnadzor:

Inspection by Rospotrebnadzor of a beauty salon, hairdressing salons

Common inconsistencies when checking beauty salons by Rospotrebnadzor:

• inconsistency of floor space
• no ultraviolet germicidal irradiators (for air disinfection)
• lack of accounting for the functioning of irradiators
• not following the rules for processing tools
• manicure and pedicure done in one office
• there is no room for storing hair, waste, a dedicated place for washing clothes
• the rules for storing fluorescent bulbs are not observed
• no foot bath in pedicure room
• no triple tool kit installed
• no pediculicides
• poor sanitation of the premises
• there are no markings on the intended use on the containers with disinfectants
• employees did not pass medical examinations
• no sign at the entrance to the barbershop or beauty salon

Documents for a beauty salon and a hairdressing salon required for inspections by Rospotrebnadzor

Inspection of medical institutions by Rospotrebnadzor. Common Violations

• contracts for the provision of paid services (for example, dentistry) do not indicate warranty periods, terms for the provision of services and other necessary information
• lack of information about the qualifications of doctors at the information stand in the clinic
• non-compliance with the norms of the anti-epidemiological regime, processing of equipment, sterilization of consumables (dentistry)
• inventory is not disinfected, the wrong choice of concentration of disinfectants
• there is no independent exhaust system in the bathroom
• personal hygiene of workers - lack of conditions for compliance
• incomplete set of HIV kit
• disposable instruments are not disinfected before removal and destruction
• no markings on containers for surface disinfection
• dimensions and decoration in the premises do not meet the standards of the hospital or clinic
• absence, incorrect design of price tags for related products on sale
• employees do not undergo proper training before working with sources of ionizing radiation
• there is no individual dosimetric check of employees, dose records are not filled out

A package of documents for checking the Rospotrebnadzor of a medical center

Pharmacy establishments. Common violations when checking pharmacies by Rospotrebnadzor

• Violations of the SanPin requirements regarding the microclimate (temperature and humidity regime)
• incorrectly organized process of washing linen and overalls
• failure to pass preliminary and regular medical examinations of employees on time
• storage conditions of medicinal products and their terms of sale are violated
• thermolabile drugs are stored at an unacceptable temperature
• the client does not receive complete information about the drugs, such as: composition, indications, price, side effects

What documents are required when checking pharmacies by Rospotrebnadzor

Inspection by Rospotrebnadzor of a public catering organization. Common Violations

It must be said that Rospotrebnadzor pays the most attention to catering and food trade enterprises. And this is understandable - what we eat should be tested and safe for health.

The main violations detected in catering establishments:

• the area of ​​the organization does not correspond to the range that is declared
• the requirements for the operation and maintenance of ventilation systems are not met
• the flow of the technological process is broken (finished products "intersect" with raw and semi-finished products, clean dishes with dirty ones)
• people who have not passed a medical examination
• there is no marking on cutting equipment, there is no necessary equipment and staff for cleaning and cleaning
• non-compliance with the technology of manufacturing products (re-freezing of fish or meat), violation of the shelf life of semi-finished products during storage, the mode of processing products does not meet the standards
• there is no timely rejection of manufactured food products
• acceptance and sale of expired products, without documentation (confirmation of safety, quality), labeling; or the marking on the products contains a future date
• work is carried out with equipment without hygienic coatings that are convenient for sanitization
• laboratory and production control of products is not implemented properly

Documents for public catering (cafe, restaurant, canteen, hookah), required during the inspection of Rospotrebnadzor

Inspection of the store by Rospotrebnadzor. Common Violations

• sanitary and technical characteristics of the premises do not meet the requirements
• there are no measuring devices to control the temperature and humidity conditions of storage of products in warehouses
• food products are stored in the wrong places, outside the warehouse
• disorganization of production control, not following the PPC program
• lack of examination protocols
• volume, frequency of studies are not observed
• storage and sale of products without marking, Russian-language information, or with marking that does not comply with the norms of the legislation of the Russian Federation
• incorrect design of price tags, lack of complete information on them

Documents for the store required for Rospotrebnadzor inspections

In addition to these organizations, private kindergartens and schools, car washes, gas stations are also significantly subject to inspections by Rospotrebnadzor, regardless of the organizational form of the enterprise - LLC, IP, etc.

What documents are issued based on the results of inspections of Rospotrebnadzor

Sanitary and epidemiological conclusion. It is necessary as an indicator of product compliance with all necessary sanitary standards. Many customers of products prefer to work only with those deliveries, the goods of which have a sanitary-epidemiological conclusion. Examination is carried out at the request of the supplier or manufacturer of products.

The act of inspection of Rospotrebnadzor. The Rospotrebnadzor inspection algorithm involves filling out a document that reflects the results of the SES commission. One copy of the act remains with the inspectors, the second is issued to the enterprise or individual entrepreneur who was tested. A receipt is issued on the availability and transfer of the act to the enterprise, an entry is made in the inspection control log.

If inconsistencies and violations are found, they are recorded in the protocol, certified by the employees of Rospotrebnadzor and the representative of the audited company responsible for the violations.

What Rospotrebnadzor is not entitled to do

According to the regulations, the auditor is not supposed to:

• go beyond the limits of their competence when checking mandatory requirements
• conduct an on-site inspection, in the case of the head of the organization, his deputy or an authorized person (except for situations where the need for inspection is due to a direct danger to life, public health, environmental damage and various emergency situations).
• request irrelevant information, any documents, and even more so to take such documents
• conduct surveys and take samples of products, samples from the environment, without recording their actions, or exceed the established number of required samples
• information based on the results of the check is a state secret and is protected by law - it cannot be distributed
• go beyond the deadlines when conducting an audit

Any inspection must be carried out in strict adherence to the regulations of inspections.

Download pdf official regulation of inspections of Rospotrebnadzor (opens in a new window)

How to prepare for an inspection by Rospotrebnadzor

The best option is the constant observance and maintenance of sanitary norms and rules in the company, control of proper documentation. Then you don't have to hurry to think about how to eliminate the shortcomings.

If there are still discrepancies, or you want to be 100% sure that the test will pass successfully, you can contact a specialized organization. SES-DOK will help at all stages preparation for the inspection of Rospotrebnadzor and collection of documents, carrying out sanitary measures, advising personnel in connection with the inspection.

How to behave during the inspection of Rospotrebnadzor

So, you prepared for the test as best you could, and this hour has come. Carefully check the permits for the commission - any violations or lack of information give you the right not to accept the inspection. Check out the rules in advance. And remember, the procedure for conducting an audit of the SES dictates that only the head or a person who has received a power of attorney can represent the organization. If, for example, an inspection comes to a store, and there is only a seller who is not authorized by the management to accept an inspection by Rospotrebnadzor, this is the basis for refusing officials. You can prescribe in the employee's job description that he is not entitled to represent the organization at inspections.

If an inspection has arrived, and the employee should not meet it, he should immediately present the relevant documents to the commission, notify his management and offer to wait for the arrival of the director or authorized person. The employee should not sign any documents. If there is no other way, you need to study them properly, do not recognize possible accusations and negative circumstances, perhaps use the general phrases “with comments, objections that will be provided later.”

Do not be nervous, communicate with the commission in a calm business manner, be open, but do not provide redundant information that may inadvertently give ground for thought. This applies to both management and employees, who should be instructed in advance how to behave during the inspection of Rospotrebnadzor, about the best course of action. Remember, the general purpose of an inspection visit is to ensure the sanitary well-being of the enterprise, and not to find a reason for sanctions. But be prepared for the fact that the commission will approach the matter scrupulously.

You also need to defend your rights in a calm and confident manner - knowledge of your rights will give you confidence, you should not turn the situation into a conflict. Remember that the decision on fines must be reasoned and recorded, otherwise it is bribery, which is a crime.

Important: the enterprise must have a register of inspections of the established sample, where detailed information about the event, data of participants, results of the inspection of the company are entered. This will benefit your organization, first of all - for example, if you need evidence that the inspection has already come.

Documents for Rospotrebnadzor in 2017

The SES-DOK service will provide you with a list of documents for the SES for any type of activity, as well as a general list of documents.

In short, these are the constituent documents of the company, documents related to the functioning of the building, premises, contracts (for garbage disposal, etc.) and journals of sanitary procedures, bacteriological examinations. Depending on the specifics of the organization's activities and the requirements of the SES for the type of activity, the main list is supplemented.

What are health care providers interested in?

a complete and correctly executed package of sanitary documents of the company

maintaining proper sanitary condition at the enterprise, working conditions

the regularity of the necessary sanitary procedures, examinations, activities

The company SES-DOK Moscow offers highly qualified assistance in preparing for the inspection of Rospotrebnadzor at any stage of your activity