The national postal operator of the Russian Federation "Post of Russia" accepts, sends and delivers postal items within the territory of Russian Federation and other states. In the branches of this national postal operator, the dispatch and receipt of both domestic and international parcels are processed.
If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identification number consisting of numbers, and for international shipments, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned, similar to RA123456789RU.
Both numbers comply with the S10 standard of the Universal Postal Union and both the sender and the recipient of the postal item can track the parcel on them.
Russian Post tracking mail
Russian Post tracking works for both domestic and international shipments, including EMS express shipments. Shipments across Russia have a tracking number consisting of 14 digits, the first 6 of which are the sender's postal code. outgoing international shipments have a track number similar to AA123456789RU, where the first 2 letters indicate the type of shipment.
How to track a parcel in Russia?
In Russia, the parcel is easy to track. To do this, you need to know the track number of the parcel. Only 14 digit numbers of domestic parcels and 13 digit numbers of international shipments can be tracked at the Russian Post.
Enter your departure number in and our service will track your parcel at the Russian Post through the official website, and also check all the necessary foreign delivery service websites.
Russian Post tracking parcels by postal ID number
Postal identifiers are a special combination of letters and numbers that allow the postal service to uniquely identify a shipment. There are countless postal identifiers, however, Russian Post only supports tracking for two types, these are international shipments of the International Postal Union, and tracking shipments within the country.
The parcel identifiers of the International Postal Union consist of 2 letters of the Latin alphabet, in which the type of shipment is most often encoded, followed by 8 digits and the last 9 digit is the checksum, at the end there are 2 more letters, and this is always the code of the country of departure.
Shipments within Russia are assigned a 14-digit numeric code, and the first 6 letters are the index of the post office from which the parcel or letter was sent.
How to find a parcel by Russian Post tracking number
The parcel is easy to find by postal ID or tracking number. Domestic parcels consist of 14 digits and begin with the index of the department from which the parcel was sent and looks like 39401900000000.
International incoming and outgoing parcels can be tracked by a special number accepted by the International Postal Union, it looks like Rx000000000CN. The first 2 letters indicate the type of shipment - registered or not, small package, parcel, letter, followed by 9 digits and the last 2 letters indicate the country code of departure.
ZA..LV, ZA..HK, ZJ..HK parcel tracking
Shipments with tracking numbers of the form ZA000000000LV, ZA000000000HK - Simplified Registered Mail - a type of postal item created by Aliexpress together with the Russian Post to reduce the cost of delivering inexpensive goods from Aliexpress.
Shipments with type tracking numbers ZJ 000000000 HK- a type of postal item, created by Joom Logistics in conjunction with the Russian Post, to reduce the cost of delivering low-cost goods from Joom.
Such parcels have only 3 statuses:
- Accepted at the post office
- Came to the place of delivery
- Received by recipient
Parcels are not tracked at all stages of the journey, but all important information is present. It is important for the buyer to know that the goods were physically sent and arrived at the post office, and by the number ZA..LV, ZA..HK the parcel will be found and issued at the post office.
Parcels are delivered to Russia by Latvian Post (ZA..LV) and Hong Kong Post (ZA..HK), but the goods themselves are in China, so it takes some time until the order is transported from the seller's warehouse to the Latvian or Hong Kong post office.
The service site collects information on the delivery time of 1.5 million shipments on a weekly basis and uses this statistics to predict the delivery time of a parcel in Russian cities with an accuracy of +/- 2-4 days.
How long is a parcel or letter stored in the Russian Post office or storage periods?
The shelf life of postal orders and written correspondence, which also includes international small packages, is 30 days. Other postal items - 15 days, unless a longer storage period is provided for by the contract for the provision of postal services. Items marked "Judicial" are stored for 7 days.
The start of the storage period begins on the next business day of the post office following the day the item or postal order arrives at the place of delivery.
After the expiration of the storage period, registered items (parcels, registered and valuable letters, registered and valuable parcels, registered postcards, EMS express mail) are sent to the return address at the expense of the sender. If the sender does not pick up the returned item within the storage period, the item is considered "unclaimed" and is stored for 6 months, after which it is destroyed
Receiving shipments by SMS code at the Russian Post without a passport
It is very convenient to receive shipments without a passport and filling out a postal notice, by SMS code. To do this, you just need to issue a simple electronic signature, at any branch of the Russian Post or through the State Services.
Thanks to this service, you no longer have to fill out paper notices and show your passport. Upon receipt of a registered letter or parcel at the office, it is enough to give your last name or the number of the departure, as well as the telephone number specified during registration. An SMS will be sent to this number with a code that must be called to the operator in order to receive the shipment.
Receiving shipments at the Russian Post
Simple letters, postcards and small parcels are delivered to mailbox recipient.
The postman brings registered letters to the house and hands them to the addressee against signature upon presentation of an identity card. If the addressee is not in place, the postman leaves a notice in the mailbox and returns the letter to the office.
Parcels and other registered items can be collected at the branch or ordered for home delivery.
To receive the shipment at the branch, you need to present a notice (it can be filled out on the website) or a track number, as well as an identity card. Or connect a simplified receipt and confirm your identity with an SMS code.
If you do not have a notice or a track number, upon presentation of an identity card, you can ask a Postal employee to find the shipment by the name and address to which it was sent.
Russian Post search for missing parcels
Check the status of your letter or parcel by tracking number. If there is no information on the status of the shipment, or the status has not been updated for a long time, your letter or parcel has not been delivered, and the forwarding time has expired, you can initiate a search for the shipment.
To start the search, you need to submit an application on the pochta.ru/claim page or submit it at any branch of the Russian Post:
- an application for the search for a shipment in Russia or an international shipment;
- a check issued along with the shipment, or a copy of it (the check is issued at the time of sending);
- identification.
Applications for the search for domestic and international mail are accepted within 6 months from the date of dispatch. Applications for the search for international EMS shipments are accepted within 4 months from the date of dispatch.
The application can be submitted by both the recipient and the sender or an authorized representative of one of them (upon presentation of a power of attorney).
The Russian Post informs about the results of the search by registered mail to the postal address, or by letter to the e-mail address specified in the application.
The term for considering a complaint or claim and providing a written response is:
- 5 days for claims regarding postal items and postal orders sent (transferred) within the same locality;
- 30 days for all other domestic mail and money orders;
- The term for consideration of claims for international mail can be from 30 to 90 days
In the event that the shipment could not be found, compensation is paid. The sender has the primary right to receive compensation, and he also has the right to refuse compensation in favor of the recipient or other authorized person.
Simple small package tracking
Small package - a small parcel abroad with unbreakable items. A custom small package, unlike a simple small package, has a tracking number. The track number of international shipments consists of 13 characters, it uses Latin capital letters and numbers.
Simple small packages are those that are accepted from the sender without a receipt and handed over to the addressee without a receipt. Simple shipments can be letters, postcards, parcels and "small packages" (parcels less than 2 kg abroad). Regular shipments cannot be tracked. Simple letters in stamped envelopes and postcards with stamps can be self-delivered via the mailbox.
Duty free import
Records mention a messenger system in the 10th century CE. Early letters were sent on a roll with a wax or lead seal; the earliest of these seals dates from 1079 and mentions the governor Ratibor Tmutarakan. The earliest surviving letter was sent in 1391 from La Tana (now Azov) to Venice
By the 16th century, the postal system included 1600 branches, and mail reached Novgorod from Moscow in three days. In 1634, a peace treaty between Russia and Poland established a route to Warsaw, which became the first regular international postal route in Russia.
With the Parcels application, you can find out the exact location of your parcel or postal item delivered by Russian Post in a few seconds.
In order not to be mistaken in the estimated delivery time of the parcel, you should know what this or that status means. On this page, we will consider in detail all possible statuses so that you do not experience difficulties in determining the location of the package.
Postal statuses when tracking shipments from abroad
Reception.
This status implies that the sender has completed all required forms, including Form CN22 or CN23 ( customs declaration), and the parcel is accepted by the postal employee or courier service. Simultaneously with the receipt of the shipment, an identification number is assigned, according to which tracking takes place in the future.
Arrival at MMPO.
MMPO is a place of international mail exchange. At this stage, the parcel is customs control and registration. After that, the service employees prepare a grouped international shipment.
Export.
One of the longest periods in the delivery of postal items. This is due to the fact that it is unprofitable to send a partially loaded aircraft, so you have to wait until a sufficient number of parcels are sent to one country.
In addition, in order to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays the delivery time.
It is impossible to name the exact duration of the parcel's stay in export. But on average, it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may further increase. But if more than two months have passed since the receipt of the "Export" status, and there are no changes, you should contact the postal service that performs the delivery with a statement about the search for the item.
Import.
This status is assigned to a shipment in the Russian AOPP (Aviation Post Office), where it arrives from the aircraft. Here, according to the service regulations, parcels are weighed, the integrity of the package is checked, a barcode is scanned to find out the place of departure, the flight number is fixed, and it is determined to which MMPO the parcel should be sent. The duration of an international shipment in AOPP depends on the degree of workload of the branch and its employees, but on average it is 1-2 days.
handed over to customs.
After sorting, the parcels are sent for customs inspection, where they pass through an X-ray scanner. In the event that employees customs service there are suspicions of illegal transportation of prohibited substances or items, the shipment is opened and examined in the presence of an inspector and a responsible operator. After that (if the fact of transportation of prohibited goods was not confirmed), the parcel is packed again, an inspection report is attached and sent along the route.
Delayed by customs.
This status is optional. It is assigned to a shipment only in cases where customs officers detect a weight exceeding the allowable norm, a value of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel bypasses this status.
Customs clearance completed.
After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the branch staff. In some cases, this status may be replaced by “left MMPO”.
Arrived at the sorting center.
From MMPO, the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to MMPO, where logistics service employees develop the best delivery route to the point of issue.
Left the sorting center.
This status means that the parcel went along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.
There are sorting centers of the Russian Post in all major cities.
Arrived at Sort Facility N.
Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other points for issuing orders. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery in the city takes no more than 1-2 days, and in the region, the shipment can be delivered in about a week.
Came to the place of delivery.
After the shipment arrives at the nearest post office, it is assigned this status. Further, postal employees are required to issue a notice and deliver it to the addressee within 1-2 days. In fact, this period may be slightly delayed, so it is better to use the My Parcel tracking service. As soon as you see the status "arrived at the place of delivery", you can go to the post office. It is not necessary to wait for notification, since postal employees are required to issue the item by identification code(tracking number). Upon receipt, you must have a passport with you.
Delivery to the addressee.
This status is assigned to the parcel after it is received by the addressee and means the end of the journey.
Domestic Russian shipments are assigned the same statuses, with the exception of those related to the customs stage and MMPO. Therefore, the information will be useful for those who make purchases in Russian online stores or expects a package from loved ones living in another city or region.
Now you know the interpretation of each status and you can not only determine the actual location of the parcel, but also roughly calculate the delivery time.
Parcel, letter or shipment left the sorting center - what does this mean and how long to expect to receive? How do MSCs operate and how is mail delivered?
I want to receive any parcel as soon as possible. And if the parcel is valuable, then the delay in delivery naturally causes excitement. And if everything is more or less clear with transportation, then sorting in the forwarding centers raises questions for everyone.
What does it mean?
The status when tracking the parcel "Left the sorting center" means that the box was scanned by the operator (or automatically) and placed on the trolley (box, basket, conveyor). In the near future, the mail container should be loaded onto a truck and taken to the station, airport or post office, if it is near the ASC.
Automated sorting shops were built in Russia to speed up the processing of deliveries. They played their role - before everything was distributed manually, workers had to write data into a log for a long time, so the parcels went for several months, and in the 90s, it happened for half a year. Today, part of the work is automated, computers, scanners and even robots have appeared, so the time has been reduced, although by modern standards they continue to be large.
How much to wait?
However, in practice this may be true only if the departure is between major cities. For example, Rostov-on-Don, Ufa, Yekaterinburg and other cities, when departing for Moscow, are usually served very quickly, their sorting centers are equipped with conveyors, electronic barcode scanners and automatic sorters. Millions of correspondence and letters fly through these systems with little or no human intervention.
But in small towns and regional centers, sorting can still be done manually, so after the status "left the sorting center" appears, it may take several weeks before receipt. Again, the Russian Post has failures and delays in sending, it is no coincidence that there are so many jokes on the Internet regarding this structure.
In addition, the notification that your parcel has left the sorting center means only the passage of the final registrar. But in reality, parcels and bundles of letters can wait for several days to be loaded on board the aircraft at the gates of this same MSC, for example, if there is bad weather, or there is a flight delay. Approximately the same can be said about railway mail.
Russia is a large country, there can be a lot of delay factors, and besides, people in the departments don’t really want to try for their penny salaries. And it's hard to blame them.
When to go to the post office if you received the status Left the sorting center? Wait until the next status “Arrived at the place of delivery” appears - this means that the package is already in place. But even here, in practice, delays are possible, for example, the correspondence that has arrived is piled up in a warehouse, and they will be issued only after internal sorting, the speed of which depends directly on the quickness of the aunts working in the department. So only a notification received or a call from the post office can guarantee the receipt of the parcel.
Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is package tracking. What does it mean: "Left the sorting center"? What other statuses are there? How to receive a parcel if its number is not tracked? About this in the article.
Post office
The Russian state company, which is the operator of the postal network and the backbone enterprise, is Russian Post. What does it mean: "Left the sorting center"? This status is often encountered by senders or recipients using mail services. If the client sends a parcel, letter or parcel, then the shipment is assigned a special track number. It can be used to track location.
Russian Post offers its customers different kinds services (reception, processing, transportation, delivery, translations), exchange of written correspondence, international postal items. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and communal payments, signs and distributes periodicals. Russian Post is also engaged in printing activities (creates and distributes postcards, stamps, envelopes, albums, catalogs), sells various goods wholesale and retail.
Many are interested in: does mail work well? What does it mean: "Left the sorting center"? This status may mean that the parcel or letter is already on its way and will soon arrive at its destination. Russian Post, despite the criticism of this organization, is working properly. Last year alone, she delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The postal service earns most of its revenue from providing financial services, written correspondence, parcels and EMS shipments. The structure of the company includes the central administration, which consists of 22 divisions and 10 macro-regional branches.
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Peculiarities
What does it mean: "Left the sorting center"? This is the question that is asked by the clients of the Russian Post, all who are recipients. The sorting center is automated. It sorts letters, parcels, parcels by branches and district post offices and processes outgoing items from all over the country. After the sender puts the envelope in the mailbox, it is taken out, sent to the post office, weighed and stamped with the date. The letters are then taken to a sorting center. 
More than a thousand employees work at such an enterprise. In terms of area, the center occupies twenty-nine thousand square meters, and it is located in Podolsk (Moscow region). What does it mean: "Left the sorting center"? This status means that the letter or parcel is sent to the recipient's post office. It is determined by index. In addition to letters, parcels, parcels, EMS items, valuable, registered letters and items are processed in the center. Time sorting lasts twenty hours. Three million shipments pass through the center daily.
Statuses
Status "Left the sorting center" - what does it mean? Before the recipient receives the package, it will go through many different stages. For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are stored in special export bags, which are opened, sorted and repacked. The status "Arrived at the sorting center" means that the package has been delivered for sorting and distribution. If the shipment "arrived at the international exchange", it is at customs, domestically, or waiting to be sent abroad. The designation "Left the place of international exchange" confirms the export operation. 
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What does it mean: "The parcel left the sorting center"? If the recipient, after entering the identifier number on the site, saw this status, then the parcel will soon arrive at the post office. The final designation "arrived at the place of delivery" indicates that the recipient should contact the post office and pick up the item. Do not forget to take your passport in this case.
Identifier
If the parcel has left the sorting center, it means that it will soon reach the recipient. The tracking number of the shipment or the postal identifier comes to the rescue. This is a unique code of numbers that is assigned to all parcels. There is a domestic Russian track number and an international one. Usually it is indicated on the check, which is issued after the registration of the departure. If the parcel was sent after buying the item in the online store, the customer is sent an identifier with which to track the shipment. 
To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click "OK". After processing the information, the user will see information about the status of the shipment. If the status of “Lvovskiy. Left the sorting center" means that the parcel is already in the post office. If the information is not updated for a long time, the shipment may have been waiting for the recipient for a long time.
How much goes
What does it mean: "Processing. Left the sorting center? If the recipient, after entering a unique identifier number, found such an inscription, this may mean that the parcel is still in the center or has recently been sent. In terms of time in Russia, parcels go for about two weeks, depending on the distance, weather conditions and other factors. 
Letter
What does it mean: "The letter left the sorting center"? This status sometimes means that the information on the site has not been updated for a long time. In the center, operators receive incoming letters, read the barcode, and register. All data is uploaded to the official website of Russian Post. You can track the path of the letter using the identifier. Containers with written correspondence, express mail and parcels are distributed between workshops. The process of sorting letters is automatic, but not completely. Employees scan each correspondence manually and register it. 
Let's start talking about the sorting centers of the Russian Post a little from afar in order to answer the question of how the processing, sorting, delivery and tracking of international parcels, for example, from Aliexpress or eBay, takes place. Today in Russia, international mail is processed by more than 24 MMPOs. The main postal volume naturally falls on large cities - Moscow, St. Petersburg, Yekaterinburg, Novosibirsk, Kaliningrad. Here it is worth noting what now the Russian Post has in tracking mail, MMPO is also considered as a sorting center. That is, when your parcel enters the territory of the Russian Federation and will go through customs, you will still receive the status in the tracking: the shipment "Left the sorting center", although in fact it will be MMPO. But further on, the Russian Post will show you the status of sorting in Moscow (namely, the bulk of international parcels arrive there), or sorting in the Moscow region or other cities. But we'll talk about this below. In any case, the Russian Post website allows you to track the entire movement of the parcel, if, of course, you know its track number. The mail sorting process is inherently very simple. If this is the primary sorting (at the time the parcel reaches the recipient's country), then: Let's start with the fact that the total volume of mail in the main sorting centers of the Russian Post (for example, in the same Sharapovo) is about 3,000,000 items per day (including written correspondence). Those. the amount of processed mail is very large! But even with this volume, the Russian Post claims that the standard for sorting mail here is only 21 hours! Naturally, in the regional sorting points of the Russian Post, the volumes are smaller. But the sorting equipment here is not so modern. However, sorting usually takes place in about a day, i.e. 24 hours. Exceptions are only before new year holidays when the number of parcels can increase by 2-3 times. Here the sorting time can be 2-3 days. The first thing I would like to say. Regional sorting centers of the Russian Post almost always work in 2 shifts. That's why: Always pay attention to the post office index in the status "Delivered to the place of delivery"! Unfortunately, regional sorting workers sometimes make mistakes. And they can send your parcel to the post office on the other side of the city. Nothing terrible, of course, will happen here. At the local post office, they will understand that the shipment was delivered to the wrong place, they will put the status "Sending" on it and send it to your software. But that will also take time. life hack: If you do not want to wait in a similar situation, call the software in which your package is located, ask not to redirect it, say that you will pick it up yourself. Then it remains only to drive there and pick up the long-awaited package! That's all, all the best and "fast" parcels!
Before getting to the sorting, your parcel goes to MMPO - the Place of International Mail Exchange. It is here that your package undergoes primary sorting, processing, customs control. And only then it gets directly to the sorting center of the Russian Post.Where is the sorting center of the Russian Post
There is no global unified postal distribution center in Russia. Russian Post works with division according to the macro-regional principle. Accordingly, there are 10 macro-regional, so-called "main" sortings. They are located mainly in the capital regions, or million-plus cities, for example, in Yekaterinburg, Novosibirsk, Kazan.
Let's take an example of how a package will move in Russia, say with Ali:
I would like to note that the above example is not academic and that the scenarios for the movement of parcels across the territory of the Russian Federation can be completely different and will depend primarily on the place where the parcel enters the territory of Russia. This example only shows that at the stage of the parcel movement from the sender to the recipient, this parcel will pass through several sorting centers. How long does mail sorting take?
First, let's understand what sorting means in the mail. And only then we will understand how long the sorting takes, and when your parcel will move on.
If this is sorting at the main sorting center of the Russian Post:
If this is sorting at the regional sorting center of the Russian Post:
Now about the timing.How much is the parcel from the sorting center
This question is most relevant when the addressee saw on the website of the Russian Post the status of his parcel "Left the sorting center" in the recipient's city. And everyone is waiting for the parcel to leave the sorting place. This is fine. But on the other hand, you need to understand when it can arrive at the post office. Let's look into this as well.
If the parcel was loaded into the machine for delivery to the recipient's software, in 99% of cases it will be delivered to the post office on the same day. Even at a time when the software was closed to visitors.
Small note:
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