How does Raiffeisenbank work on New Year's holidays. How banks work during the New Year holidays. How ATMs, internet and mobile banking work

New Year holidays this year will last from January 1st to January 8th, December 31st is a shortened day. On January 9, all bank branches open and work according to the usual schedule.

Sberbank

Sber, as usual, has prepared for clients a list of more than 80 "duty" branches, which will work with Moscow from January 2 to January 8 according to a certain schedule.

Russian standard

This bank will return to normal operation as soon as possible.

Since January 4, branches have been open according to the usual schedule. On the 7th, however, the bank will again have a day off.

In addition, branches of Sukharevsky, Tagansky, Kyiv, Park Kultury, Belorusskaya, Alekseevsky, Paveletsky will be opened on January 3rd. They will open according to the usual schedule, but they close at 18.00

Alfa Bank

On January 4 and 6, Alfa-Bank's "duty" offices will be opened, those that normally work 7 days a week. They work from 10 am to 6 pm.

On January 5, from 10 to 17.00, the Rizhsky, Smolenskaya, Tverskaya-Yamskaya, Aviamotornaya, Maryino, Shuvalovsky, Perovo, Dmitrovsky, Kolomensky branches are open.

Home Credit

"On duty" departments work from 10 to 18.00. The bank has a little more than 30 such offices in Moscow, the list can be very conveniently viewed on the website.

VTB 24

CITIBANK

Citibank's Credit and Payment Centers are open on December 31st as normal. On January 1, the centers in the shopping center "Kaleidoscope" and the shopping center "Gallery" will work. The remaining Credit and Payment Centers will open on January 2nd.

Renaissance Credit

On the last day of December, bank branches will be open only from 10:00 to 15:00, but without lunch breaks.

During the holidays, the bank's offices will open on December 4 and 6, working hours - from 10:00 to 17:00. On other holidays, bank branches will not work.

Raiffeisenbank

From January 1st to January 4th, as well as January 7th and 8th - a day off in all divisions of the bank.

Bank "Revival

OTP Bank

Branches of OTP Bank located in Moscow, Moscow region do not work from 17:00 on December 31 - until 09:00 on January 08. Since January 9, the bank has been operating as usual.

During the same period, in connection with the technical work- self-service terminals will not work in all regions of the bank's presence. On its website, the bank recommends repaying loans, the payment date for which falls on holidays in the salons and terminals of the bank's partners.

MDM Bank

The main part of the bank's branches in Moscow on December 31 will work until 16-17:00. Additional offices "Levoberezhny". Kashirsky Auto, Rublevsky and Losiny Ostrov Auto will be open until 20:00, and the additional office Dorohovo until 21:30.

The above list of offices will be open on all public holidays except January 7th.

Like the rest of the country, banks will have their last full working day of 2017 on December 29 or 30. However, some branches will be open on December 31, as well as several days in the middle of the holidays.

We learned the work schedule of the largest on pre-holiday and holidays, as well as the schedule of their "duty" offices.

Sberbank

Sunday offices will be open on December 31st. Some of them will have reduced working hours. So it's best to call the office ahead of time.

On January 1-4 and January 7-8, a limited number of offices will be open. The list of operating units for a particular city will be presented on the Sberbank website, in the tab .

On January 5 and 6, most of the departments (about 80% of offices) will work, but a reduced working hours is allowed.

Before visiting the office, the press service of Sberbank recommends that customers familiarize themselves with the mode of operation on the bank's website or call the contact center (number 900 from a mobile phone).

VTB Group

On the last day of the year, December 31, branches that serve customers on Sundays will close at 14:00. The exception will be several offices in Moscow and St. Petersburg, a list of which can be seen .

From January 1 to January 8, 2018, customer service will take place only in "duty" offices:

- "Mega-Khimki" (Khimki, microdistrict 8, Leningradskaya st., 1).

- "GUM" (Moscow, Red Square, 3);

Currency exchange office "Golden Babylon" (Moscow, Prospekt Mira, 211, building 2);

Currency exchange office "Mega Belaya Dacha"(Kotelniki, 1st Pokrovsky passage, 1).

Yuzhny office (Moscow, Kirovogradskaya st., 14).

Pulkovo office (St. Petersburg, Pulkovskoe sh., 41).

Rosselkhozbank

December 31, 2017, as well as January 1, 2, 3, 5, 7, 8, 2018 are non-working holidays in the bank.

January 4 and 6, 2018 - customer service - individuals will follow the standard mode of operation for all departments located in cities with a population of over 100,000 people.

Gazprombank

Most of the branches in Moscow and St. Petersburg will work in the following mode:

However, several branches will be closed throughout the New Year holidays. The list of these banks, as well as the work schedule of offices in other regions, can be clarified .

Binbank

From December 31, 2017 to January 8, 2018, the bank has non-working days off, and customer service is not provided.

The exception will be:

Additional office "Kashirskiy/77";

Operating cash desk No. 2/57;

Operating cash desk "Mushkovichi/67" of PJSC "BINBANK";

Operating cash desk "Gostiny Dvor/67";

Operating cash desk "Suetovo/67";

Operating cash desk "Suetovo 2/67".

Office hours and cash desks can be viewed at credit organization.

Alfa Bank

Duty departments on January 4, 2018: Alekseevsky, Balashikha, Belyaevo, Bratislavsky, Dmitry Donskoy Boulevard, Danilovsky, Kuzminki, Mytishchi, Odintsovo, Podolsky, River Station, Tverskaya-Yamskaya, Tretyakovsky, Novogireevo.

Duty departments on January 5, 2018: Alekseevsky, Iceberg, Baltiysky, Bratislavsky, Dmitry Donskoy Boulevard, Danilovsky, Korolev, Kuzminki, Lyubertsy, Medvedkovo, Mitino, Presnensky Val, Vernadsky Prospekt, Tretyakovsky, Altufyevo, Novogireevo, Semenovsky.

Bank opening

From January 3 to 6, additional offices "Alekseevsky", "Konkovo", as well as an office on Barrikadnaya will work. In addition, every day, with the exception of January 1, Smolensky will work.

Promsvyazbank

From January 3 to January 6, inclusive, and January 8, an additional office "Yuzhny" (Dnepropetrovskaya st., 2) will be opened in Moscow to serve individuals.

From January 4 to 5, additional offices will be opened: Prospekt Mira (Prospekt Mira, 116A), Tagansky (Marksistskaya st., 3, building 1) and Maryino (Lublinskaya st., bldg. 1). 163/1).

Details can be on the bank's website.

How ATMs, internet and mobile banking work

Representatives credit organizations pay attention to the fact that the work of ATMs, mobile and Internet banks does not depend on whether the bank is resting or not. These services, as well as a round-the-clock contact center, should be available to customers seven days a week and holidays.

However, payment processing time may increase. For example, if your loan payment date falls on one of public holidays, then write-off Money and their enrollment can occur on January 9, 2018. You should check with your bank representative for more details, but just in case, make all planned payments in advance, before the holidays.

Not counting the branches, Raiffeisenbank has two offices in Moscow - a central one not far from the Kolomenskaya station and an office on Smolenskaya. The first one is located in the Nagatino i-land business center. From the metro, it can be reached by a corporate minibus that runs every three minutes. The bank owns an 11-storey building in the business complex. Employees of the retail direction, IT department, HR, financial and operational management work here. Investment bankers, employees of corporate business, private banking, lawyers and PR-service sit in the second office on Smolenka.

Recruitment

All vacancies are open. They can be seen both on the company's website and on popular recruiting portals. In the future, the bank plans to communicate with applicants through social networks. As the company says, a large number of vacancies are filled at the expense of employees who already work in the bank.

Before the applicant receives an offer, he will have to go through more than one stage. As a rule, the first meeting takes place with the head of the relevant department. On it, the candidate gets acquainted and evaluates his competence. Pay attention to human values. It is important for the bank that the applicant demonstrates openness, responsibility, respect, professionalism and trust. At the meeting, he is asked special questions that will help reveal the character of the future employee. Sometimes they use an assessment center. On it, several candidates solve problems together. The jury oversees this whole process and notes who takes on the role of leader. The candidate then goes through a series of interviews. Their number depends on what position the candidate is applying for. Interviews reveal it professional quality and skills.

When applying to Raiffeisen, they may also be interested in reviews from past employers. They are contacted if a candidate talks about a conflict situation at a previous workplace and HR needs to get an alternative point of view on the current situation. In addition, recommendations are looked at in the case of hiring an employee for a key position, where the cost of a mistake is quite high.

office life

The central office is open from 09:00 to 18:00. But the schedule of employees is flexible, so you can shift the schedule forward or backward by an hour, after agreeing this with your manager in advance. Last year, the bank abandoned its strict dress code. So the “no ties” and casual Friday format came to replace.

Basically, employees of the central office sit in the open space. Tables are separated from each other by small partitions. You can retire or talk on the phone in special small meeting rooms. All the walls of the offices are covered with sound-absorbing material so that the departments can comfortably work independently of each other.

The corporate canteen is located on the ground floor of the bank's office. It works from morning until late at night, so you can not only have breakfast and lunch, but also have dinner. The company does not reimburse food costs. You can drink coffee or warm up food brought from home in the kitchens located on each floor of the office. You can have a bite to eat by buying something in vending machines, of which there are a large number in the bank.

On the first working day, the manager introduces the newcomer to colleagues and gives him a tour of the office. After that, the manager draws up an onboarding plan for the new employee. It outlines the tasks that must be completed during the trial period. For example, meet and talk with colleagues who are important for work. Plus, the plan contains links to the corporate portal, where the basic information about the bank is located.

Each beginner is waiting for onboarding training, which is held approximately once every one to three months. It tells about the work of the bank and its features. The entire top management, including the chairman of the board, speaks. Such training usually takes a whole working day, and sometimes one and a half. After the trial period is over, the manager meets with the newcomer and discusses the tasks.

Trainings and internships

The company adheres to the point of view that an employee receives only 10% of information during trainings. Everything else he learns in the process of work - this is what the bank is betting on. But this does not mean that there are no trainings for employees. The training program for all employees varies by department. You can get training on the corporate portal, as well as face-to-face and online trainings. In general, according to HR specialists, a Raiffeisenbank employee spends a month on training during the year.

For managers there is a separate educational program from three stages. The first is for those who have just received employees as subordinates. In training, they master the basic functionality of a leader: how to hold one-on-one meetings, how to set tasks, monitor their implementation and motivate. The second module is called Inspiring Leadership. Here, training is based on the understanding that people are very different, depending on their type, they need to be motivated differently. The third stage is aimed at top executives. It teaches not authoritarian management, but collegial management.

Young and promising employees have the opportunity to train in any bank of the Raiffeisen group abroad - for example, in the Czech Republic, Hungary, Poland or Austria. Candidates for internships undergo a rigorous selection by the bank commission.

Holidays and bonuses

Next to the dining room is a gym, which all employees of Raiffeisenbank can use free of charge. There is no coach in it, but the gym is well equipped. It is most popular before the start of the working day and after. There are changing rooms and showers.

Supports the bank and yoga classes: they are free, held in large training rooms on the third floor. Employees, depending on their work experience, are provided with discounts on bank products - mortgages and consumer loans.

The bank massively celebrates only one holiday - New Year. All employees of Moscow offices and divisions are invited to attend. Every year, a month before the celebration, everyone is announced the format and theme. For example, there were parties in the style of the Evening Urgant TV program or a rock festival. And during the year, each unit is allocated a budget that they can spend on activities as they see fit.