Remote maintenance of the 1C program in last years is becoming more and more popular, and this is not surprising. The most basic operations related to the maintenance of the 1C program (such as updating 1c, transferring data, setting up the program, any improvements, etc.) can be performed almost instantly.
Here are the top benefits of remote service:
- Efficiency You no longer have to wait for the arrival of a specialist for several hours. For the departure of a specialist within an hour, you will have to significantly overpay for urgency, and using remote access you will receive qualified assistance within a few minutes;
- Safety- Contrary to popular belief, remote maintenance is absolutely safe for the following reasons:
- Connection to your computer is carried out exclusively with your consent;
- In the process of work, you see everything that the specialist does and can interfere with his actions at any time.
- Data transmitted during a communication session is encrypted using modern encryption standards. Thus, access of third parties to information on your computer is completely excluded;
- In a special window, you can view information about all files transferred to your computer, as well as files downloaded from your computer.
- Price- the cost of remote service 1s, as a rule, is cheaper compared to the departure of a specialist to your office, since the time that is usually spent on the road is used with maximum efficiency in this case.
Principle remote maintenance 1s next:
You download a special program for remote access to your computer (for example, TeamViewer). When you start the program, two sets of numbers will be displayed on the left side of the window on a blue background - ID and Password. This data must be dictated to me by phone or sent to my e-mail address. This email address is being protected from spambots. You must have JavaScript enabled to view..The password changes every time you start the program.
As long as the TeamViewer program is not running on your computer or you have not given your Code and Password to someone, access to your computer is not possible.
Having received the Code and Password, I connect to your computer and can perform all the necessary actions, such as updating 1s, transferring data, creating new base 1s, etc.
At the same time, you have the opportunity to monitor the progress of the work and, if necessary, correct my actions by phone or through the messaging service, as if I were at the computer next to you.
In this way, remote service 1s it is convenient, inexpensive, fast and absolutely safe!
Submit your application using the form below.
Definition of the term
Remote maintenance 1C allows you to support users of the 1C program at a distance (remotely), via the Internet.
Maintenance of the database in the 1C program is possible without visiting the office or home of a specialist from Azbuka-Soft. To date, this method of support software 1C is the most relevant and practical.
Remote maintenance allows you to quickly, efficiently and at low cost maintain the 1C program. You will promptly receive and install program updates.
Do you still doubt whether remote maintenance is necessary for your business? Then answer yourself the following questions:
- "Your goal is to save the budget?"
- “For you, time is money?”
- “Are you used to working with professionals in your field?”
- “Do you trust Azbuka-Soft, but it is not always possible to call a specialist?”
If your answer is “yes” to any of these questions, then do not hesitate - remote maintenance of the 1C program is your choice!
Cost of work
Price remote service 1C is calculated according to the tariffs of subscription services (you can find all information about the cost and conditions). Any work on remote access is also carried out as part of a subscription service.
The principle of operation of remote service 1C
The main advantage of remote maintenance is its ability to work remotely. Getting the program does not even require the presence of a specialist next to your computer. The main thing is the presence of the Internet.
Azbuka-Soft specialist will remotely connect to your computer and get access to the database data. Do not worry about the safety of work, all operations performed by a specialist will be visible on the monitor screen.
This is also a plus of remote service - you can control everything, ask questions and receive necessary experience work with the program.
To connect remote access, special skills and abilities are not required. Connecting takes just three simple steps. Download the necessary remote maintenance instructions .
Advantages remote service 1C
- ease and simplicity in working with the program. To master the work of remote maintenance does not require special training, any PC user will master this program.
Efficiency and availability. At any time, you can solve simple questions, get advice on setting up your computer, install updates, etc.
During the working day, employees may experience a situation in which a long delay can adversely affect the performance of their work. Remote service allows you to solve these issues almost on-line.
visibility. You will observe all the work of a specialist on your monitor, this will allow you not only to control the process of work performed, but also to gain valuable experience in the event of a repeated situation.
Financial benefit. You pay only for the work of the Azbuka-Soft specialist, due to the remoteness of the remote service, the cost of calling and the arrival of a specialist is excluded.
Wide geography of service. This advantage will be appreciated by companies with branches in several countries - remote access works anywhere in the world, most importantly, the presence of the Internet.
Disadvantages of remote maintenance 1C
There are practically no downsides to remote access. The speed of the work performed and the tasks assigned depends only on the quality of the Internet. The speed of the Internet, uninterrupted communication - all this is reflected in the time of the task. More difficult to complete configuration tasks commercial equipment, because when setting up, someone has to press the buttons
Work in progress on remote access
Allows you to perform any configuration work. These include: updating the platform and configuration, correcting various errors of PC users, maintaining accounting (correctness analysis) and embedded information systems, as well as providing advice on working with standard and non-standard configurations.
1C service is professional accounting and personnel records, as well as payroll in accordance with the standards developed by 1C. Thanks to 1C cloud technologies, it is possible to organize convenient remote interaction between an accountant and a client. Our company "Atlant IT" provides services related to the maintenance of 1C Enterprise and, if necessary, consults on any issues in the field of accounting.
We provide our clients with services related to all types of services 1C 7.7 and 8.0, which include: installation of the 1C program, as well as its configuration, updating, refinement, maintenance, consultations and more. Subscriber update and maintenance of 1C 8 accounting provides for the download of the latest versions, configurations and reporting forms, as well as the stable operation of the entire 1C software unit.
Types of jobs
We work with more than 100 organizations and perform work:
- we serve and support accounting in both the accounting and tax fields in such programs as: Enterprise Accounting 8 (1C), Simplified 8 (1C), Accounting budget institution 8 (1C), as well as Accounting of other versions;
- we serve and support trade, warehouse and management accounting in such software: Trade management 8 (1C), Trade and warehouse 7.7.0 (1C), Retail 8 (1C);
- we serve and accompany everything necessary calculations payroll, personnel management, as well as personnel records in such programs: Salary and personnel 7.7.0 (1C), Salary and personnel management 8 (1C), Wage and personnel of a budgetary institution 8 (1C);
- We serve and support programs that are related to the management of manufacturing enterprises.
Our advantages of 1C subscription service:
- financial savings, efficiency, as well as 1C customer service at the highest level;
- provision of services on an ongoing basis;
- comprehensive consultations related to accounting;
- maintenance of 1C programs is carried out by highly qualified personnel;
- distant work.
We can offer significant discounts, as well as the individual cost of 1C: Accounting 8 and 1C: Enterprise subscription services for large organizations aimed at long-term cooperation.
Maintenance of licensed programs 1C:
Our company is engaged in servicing only official 1C programs. To receive 1C software maintenance, you must subscribe to information technology support. Thanks to our ITS, you will quickly register the necessary programs, and also in the case of purchasing 1C products, each client is guaranteed to receive a free subscription.
Remote support for 1C programs
You can order full or partial monthly subscription service "1C: Enterprise" from the company "Atlant IT" on a remote basis. Remote support is provided via the Internet. Its benefit is that an employee of your organization does not need to wait for the arrival of our IT specialist. As part of remote support, we provide all popular services, the implementation of which is possible without visiting the client's office:
- installation of configuration updates and 1C platform;
- updating shape files and classifiers;
- create database backups;
- assistance in the preparation of reports;
- solving current software problems;
- internet consulting.
The most popular among clients is the remote service "1C: Accounting". Our experts will solve in a short time challenging tasks, eliminate errors and restore non-working program functions, as well as update the software to the latest configuration with little or no participation from you.
Main tasks of complex service
Atlant IT specialists will help to solve all the problems that may arise during operation software package 1C in your organization. To ensure the minimum response time and a high level of 1C customer service, a personal consultant and a qualified programmer will be assigned to your company.
In the course of comprehensive support, the following range of services is provided:
- full or partial configuration of installed modules, interface, access rights;
- updating releases, configurations and reporting forms;
- refinement to the needs of the subscriber within the framework of the concept approved in the contract;
- identification and elimination of emerging errors and shortcomings;
- performance of routine operations for administration, backup and archiving;
- training users to work with the product;
- maintenance and technical support.
Tasks to be solved
To provide quality support, we conclude a service agreement with your company. We guarantee complete confidentiality of data and provide a solution to all tasks in a short time. Our specialists use modern software tools, which allows us to optimize maintenance work and perform work clearly within the agreed time frame.
Maintenance cost
Atlant IT offers an honest and transparent pricing policy when performing 1C service. As part of the services provided, there are no "extra" works, and their cost is economically justified. Our specialists are highly qualified, which allows us to solve the tasks with a minimum amount of modifications, which significantly reduces the cost of their cost.
Attention!!! New service update 1C and support 1C via the Internet.
Now you don’t have to wait for the arrival of a 1C service engineer or programmer to install new configuration updates or update reporting forms, we provide new service service 1C on the Internet!!! Call and find out the details.
We are focused on long-term cooperation with our clients and the provision of comprehensive products and services for the automation of accounting and management tasks.
This provides undeniable cost advantages, our prices are set below the real cost of support today. This is understandable, because with electronic support, we avoid a lot of expenses. In this case, we get the maximum gain in time. The way remote support works is simple and secure.
How does it happen technically?
Our specialist comes and installs specialized software that creates a VPN network between our computers, and with the help of “Remote Desktop Control”, our specialists quickly install the latest configuration release and make an archive copy of the configuration.
The first time, the arrival of our specialist is required to install the software and update 1C to the latest release of your configuration.
Preparatory work installation and configuration of the necessary software are carried out 1 time within half an hour. At the appointed time, the client simply establishes a connection with the computer of our specialist by running the necessary program on his computer.
Remote service provides undeniable advantages:
- Increases the speed of response to customer requests. If only because the specialist does not waste time on the road to get to the client's office.
- The specialist always has at hand all the materials necessary for the work.
- If there are shortcomings in their work, the specialist can immediately correct all errors.
Center KT provides an innovative service for our advanced users - distribution of configuration releases by e-mail.
Are you tired of constantly calling our office to find out if configuration and reporting updates have been released?
And then waste your precious time on the road so that we can record updates for you?
Then we have developed a new service just for you - "Distribution of releases and reporting forms by e-mail".
Service Subscriber Benefits:
- E-mail distribution is carried out not once a month, but as updates are released.
- Updates are sent within 3 days after the release, which means you will be the first to know about all the events.
- You can always re-receipt a release by email if there is a system failure or error.
- You no longer need to follow the release of updates, we will do it for you.
- You save your time and nerves.
We work to keep you up-to-date.
We remind you that maintenance of updates software products"1C:Enterprise 7.7. Complex delivery”, “1C:Enterprise 8” is made only if there is a subscription to ITS disks.
- When subscribing to configurations that use external reporting forms, distribution of these reporting forms - is free!
- When subscribing to several configurations, the second, third, etc. configurations are paid with a 50% discount (the most expensive configuration is considered the first)
New opportunities from 1C!
"1C:Enterprise 8 via the Internet" - work
with popular apps
where it is convenient for you and when it is convenient for you!
1C: Accounting 8 online
Convenient and mobile solution with free reporting.
30 days FREE
Register now
- Opened a new company, but no money to buy and maintain programs?
- Do you want to make your automation systems more mobile?
- Decided to switch from pirated software to licensed?
- Do not want to depend on the arrival of a specialist to update the working bases?
Our offer especially for you
Are you still thinking?
Is it worth switching to the 1C: Fresh cloud service?
30 days free work in 1C:Fresh
Try and Rate
all the benefits and conveniences of the service in a new format!
GIFTS with a subscription to 1C: Fresh
from ST-Center
Free participation in webinars conducted by ST-Center.
30 minutes during the reporting period (consultation is carried out with a connection to your real data using 1C-BukhFon or teamviewer)
The latest versions of applications for automating various activities are available to work in the cloud service.
- 1C: Enterprise Accounting 8 (version 3.0)
- 1C: Management small firm(version 1.4)
- 1C: Entrepreneur reporting
- 1C-FIREPLACE: Salary
- 1c accounting public institution(version 2.0)
What are you getting?
By subscribing to 1C:Enterprise 8 via the Internet, you get full-featured network versions of applications of the 1C:Enterprise 8 family, without purchasing them.
Users of the service pay a subscription fee equal to the cost of a regular ITS support. There is no need to wait for the arrival of a specialist and pay for the maintenance of your program - all applications are updated automatically.
Programs do not need to be installed - go to the site from any computer connected to the Internet and get to work.
You don't have to worry about the safety of your data. "1C:Enterprise 8 via the Internet" uses a secure data transfer protocol, the databases are stored in a reliable data center and are regularly archived. More information about data protection can be found
At any time, you can unload your data from the service and continue working in local mode (if you have a local version installed).
In addition to access to applications, all users get access to the Internet version of the latest release of ITS, at www.its.1c.ru . The resource presents an extensive knowledge base accumulated by 1C methodologists and experts in the field of accounting, taxation and personnel records, tips on working with the program, the latest changes in legislation, their reflection in 1C:Enterprise programs, the opportunity to get personal advice from leading experts, methodologists, auditors and developers of 1C and partners.
Description of tariff plans
Tariff "TECHNO" includes:
- One application and one infobase in it.
- Two concurrent users.
For example, a user creates an infobase "1C: Accounting" for Romashka LLC, in which 2 users can work simultaneously.
Tariff "PROF" includes:
Any Internet applications without limiting the number of applications and infobases.
Five concurrent users.
For example, a user can create:
Base "1C: Accounting" for LLC "Romashka",
-base "1C: Accounting" for LLC "Vasilek",
- base "1C: UNF" for OOO "Romashka",
-base "1C-Fireplace. Salary" for LLC "Romashka",
-Start 10 usernames.
At the same time, 5 users will be able to work simultaneously, for which access is assigned only to the infobases intended for them.
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Scroll services |
Tariff "PROF" |
Tariff "TECHNO" |
|
Services provided by 1C |
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Customer support line |
included |
included |
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1C-Reporting - reporting via communication channels without leaving the 1C:Enterprise program (for one legal entity) |
Planned |
|
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1C: Lecture Hall - meetings of users with methodologists of the company "1C" in person or via the Internet (video recording) |
included |
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Consultations of auditors and HR experts |
included |
|
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Services provided by 1C partners |
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Help with connecting and setting up Internet browsers |
included |
included |
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Advice line for questions functionality Internet applications and service and on administration and work in the service |
included |
included |
|
Line of advice on methodological issues of work |
included |
|
|
Training in the use of the ITS information system |
included |
|
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A selection of consulting and methodological materials from the ITS PROF at the request of the user with sending to his email address |
included |
|
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Information system ITS on its.1c.ru website |
||
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Methodical materials on setting up and effective use of 1C programs, manuals, documentation |
included |
included |
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Reference books on accounting for business transactions in the programs "1C" |
included |
|
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Reference books on taxes and contributions, their accounting in 1C programs |
included |
|
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Instructions for compiling accounting and tax reporting in 1C programs |
included |
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Directory of personnel officer (about the rules for filling work books, hiring and firing employees, accounting for travel and entertainment expenses, and what is needed to ensure that the organization meets the requirements federal law
|
included |
|
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Handbook of personnel records and calculations |
included |
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Handbook of contractual relations: important conditions for each type of contract, documents required for the conclusion and performance of the contract, tax consequences |
included |
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Reference book "Inspections by regulatory authorities": how to act correctly during an inspection, how to assess the risk of liability and its size, on what basis is this or that inspection carried out and, accordingly, is it legal? |
included |
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Answers of auditors and experts to questions from users of 1C:ITS on accounting, taxation and personnel matters |
included |
|
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Regulatory framework "1C:Garant", comments of methodologists "1C" to laws, letters and court decisions |
included |
|
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Accounting periodicals: BUKH.1C, Russian tax courier; "Practical accounting"; "Accounting""1C:Enterprise 8 via the Internet" |
||
|
12 months |
40 572 R. |
15 637 rub. |
|
6 months |
21 204 rub. |
8 168 R. |
|
3 months |
10 986 R. |
--- |
How it works?
1. Working with the site www.1cfresh.com
After subscribing to email an email will be sent with an invitation to register on the site www.1cfresh.com and a link to start registration.
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