Aliexpress is one of the most popular services for making purchases on the Internet, which operates on a global level. Here, both residents of Russia and those living in any other corner of the world where there is access to the World Wide Web can purchase everything they need.
Moreover, here you can find low prices, a huge selection of products and quality that satisfies users, although slag is also often found.
In any case, whatever you decide to purchase, you will need to decide on a courier delivery service. One reliable option is SPSR Express. This company appeared on the domestic market not so long ago, but already carries out transportation throughout the planet.
What is SPSR Transportation Company
SPSR Express is a company that specializes in the provision of transport services and is a true expert in this area. It was founded more than sixteen years ago - this is a short time when compared with successful competitors, but the achievements of the organization are already pleasing. If you want to order delivery with Aliexpress in this way, pay attention to certain points:
- The number of service offices of the company significantly exceeds two hundred. You can get help from employees both in Russia and in other countries. Since there are representative offices almost everywhere, it is much easier and easier to receive cargo.
- The quality of service meets high European standards, at least the majority of customers are satisfied.
- Tracking by order number is possible. It is carried out quite simply and in convenient conditions for the client.
- The person who ordered the service can control the process during the entire time of its provision.
- The range of places where goods are delivered is very wide, so you can apply in a variety of cases.
- The organization provides for experienced, polite and competent managers in the transport sector. At any time, they help to solve customer problems and simply receive information about the package.
- The picking and packaging system, as well as some other stages of delivery, are mostly automated. The number of errors is reduced to a minimum.
The company is constantly trying to implement modern technologies into the system to improve the quality, speed and convenience of receiving delivery.
How to track the parcel by track number (according to the invoice), what needs to be done
You can perform express tracking on your own, without involving managers and other third parties. For these purposes, you can directly use the official website of the company, which you will find at the link www.spsr.ru. However, it is important to remember that you must have the track number of the order next to you.
Tracking is one of the most interesting stages of delivery. At the same time, you can learn in more detail how it is carried out, what posts and points are being passed, what procedures and much more. However, there is a need for tracking in general due to the fact that it can be used to determine when the parcel will be approximately received.
For example, if you receive the message "Shipment delayed at customs clearance”, you can understand: the cargo will arrive a little later. If you notice that the tracking statuses change quickly and all checks pass quickly, you can understand something else: the package will be with you soon.
So, what do you need to do to track:
- You need to go to the official website of the postal operator using this link spsr.ru.
- You need to indicate the unique track number that is issued to each shipment on a special line.
- You must confirm the request by clicking on "Track".
After completing these steps, it remains to wait a couple of minutes, and the necessary information will appear on the page.
Phone Express SPSR
Is it difficult for you to understand placing an order, receiving a parcel, or any other nuances? It's not scary, just ask for help from experienced consultants of the company. To do this, you just need to call 8 800 555 54 45 - this is the contact center for SPSR Express.
Other Tracking Methods
You can also track the parcel and find out all the information on it in the company's service services. Find the closest one in your area and request details here. If the place of receipt of the parcel is Russia, you should not worry at all. Since there are quite a lot of SPSR offices here. However, this method requires passport data.
To track your package, you need to follow a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the parcel status is "the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by clicking on the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the package is out of sorting center, there are no customs, an intermediate point and new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
Today we have to find out what kind of feedback "SPSR" receives. What is this company anyway? What services and how well does it provide? Where is? Is it worth it to cooperate with the firm in one way or another? Numerous opinions of customers, as well as employees of the organization, will help to understand all this. They reflect the integrity of the company. What to pay attention to? To what extent is "SPSR Express" a conscientious and responsible organization?
Description
Office locations
LLC "SPSR Express" does not show itself in the best way when choosing the location of delivery offices. This feature is cited by many clients. They say that finding post offices is not as easy as it seems. Sometimes you have to call the delivery service and ask the operator to explain in detail and intelligibly where this or that pickup point is located.
As a rule, "SPSR" is located somewhere in the yards or in inconspicuous places. Often, customers complain that parking in such areas is problematic. But SPSR employees quickly explain how to find one or another office. Everything is done with individual courtesy.
The location of the organization's offices is not a significant drawback, but this feature, as already mentioned, is often paid attention to. It is recommended that in case of problems with finding a particular pickup point, contact the employees of "SPSR" by phone.
Attitude towards customers
What other features do visitors pay attention to? The delivery service "SPSR Express" receives mixed reviews in terms of the attitude of employees towards customers. The thing is that some visitors complain about unscrupulous, unfriendly and even rude communication with visitors at pickup points. There are even phrases like "not far from the Russian Post". And all this despite the fact that the telephone operators communicate very culturally and politely.
But there are also reviews pointing to the conscientious and friendly treatment of SPSR employees. Moreover, this applies to both office employees and couriers. After talking with employees, there is a pleasant aftertaste. It is felt that "SPSR" really thinks about its customers. And so you want to communicate with the service again and again.
What to believe? It is impossible to predict what kind of experience of communication with the delivery service a person will have. After all, different employees work everywhere. Some people are really friendly, and some can be rude. Human factor cannot be undone. Therefore, it should be borne in mind that SPSR Express LLC generally satisfies customers in matters of attitude of employees to visitors, but in rare cases, rudeness can also be encountered here.
Safety
An important point is the safety of cargo delivery. What can be said about this component of "SPSR"? Reviews do not give a clear answer to the question posed.
Some say that SPSR Express mail is not only fast, but also safe. Goods are delivered without damage, safe and sound. Even the boxes will not be wrinkled. Just what customers need when working with logistics organizations.
Meet and not the most best reviews. "SPSR", according to some customers, carelessly treats parcels. Cargoes arrive not only with delays, but also damaged, in crumpled boxes, sometimes even incomplete. Someone compares the work of this service with the Russian Post, saying that security is not the strong point of SPSR. And that it is better not to get involved with the organization under study.
There is no confirmation of either positive or negative reviews. Nevertheless, the delivery of "SPSR Express" is used by the population and online stores very often. Therefore, we can say that, in general, the safety of goods and parcels is ensured. Although damage is not guaranteed. There is always a chance that the package will be damaged during transportation.
Tracking
"SPSR Express" offers cargo tracking to all its customers. And this, as already mentioned, pleases. You can check at any time where this or that package is located. It is enough to have an internet connection.
Tracking is carried out using the official page of the delivery service. When ordering, the client is given a tracking number for the transportation of goods. Many point out that SPSR Express' tracking works great. All information is displayed without delays and failures.
As already mentioned, after the delivery of the goods, the citizen will receive an SMS notification about the readiness of the parcel for receipt. All this pleases. It is felt that the transport company really cares about making it convenient for customers to track the position of shipments.
Sometimes there are not the best reviews. "SPSR" sometimes publishes information about the position of certain cargoes with delays. This is normal, but frustrating for some customers. Fortunately, such failures do not occur too often. In general, the notification and tracking systems for parcels work great.
About contract time
Post "SPSR Express" offers delivery of goods by a certain time. Having this feature makes customers happy. Only they often complain about it. Why?
There are opinions pointing to problems in arranging delivery at one time or another. It is difficult to agree on a convenient moment for the client. This must be done in advance. Otherwise, the courier simply will not be able to deliver the package by a specific time. It will simply be occupied by another customer.
Also, some say that the SPSR Express courier service sometimes delivers goods with delays. And the work of couriers and centers for issuing parcels is not debugged. No one can say for sure how much the employee will be delayed if the delivery of the package is late by a certain time.
No one is immune from such situations. Indeed, it is not as easy as it seems to agree on delivery by a particular time. And couriers may, due to circumstances beyond their control, not have time to deliver the parcel. This is fine. But in general, there are not so many complaints.
Prices
Reviews "SPSR" receives ambiguous from customers. Especially if we talk about the cost of services. Some citizens say that the organization's prices are budgetary. Possible by affordable prices, With high speed and complete safety to use the services for the delivery of goods. SPSR will help with this. Careful and attentive attitude will please, and the prices will not make you regret the money spent. Many say that the company under study is a budget delivery service.
But there are also reviews pointing to the high cost of SPSR services. Some customers emphasize that cooperation with the delivery service under study leaves much to be desired. The quality of the services provided is not worth as much as the organization requests.
In general, "SPSR" does not offer the highest prices. Can't name this organization budget, but the prices here, according to reviews, are lower than most logistics companies. For the sake of saving money, you can contact the "SPSR".
General impressions
What can be said about the company under study as a whole? What are the most common customer experiences? Reviews "SPSR" receives a variety. Among them there are good opinions, and not very good ones.
Most customers emphasize the fast work of the company, low prices and polite employees. They are pleased with the safety of transportation, as well as the possibility of informing about the status of goods and their delivery for pickup. I would like to use the services of "SPSR" again and again.
Some emphasize not the most friendly attitude of workers and couriers. It is noted that in some cases, employees do not say that they plan to deliver the goods to a particular address, there is no agreement on this feature with the recipient. This results in parcels sometimes getting the "Undelivered" status. And you have to order this or that product again or independently take out the goods from the office. Not too careful attitude to parcels and even the loss of objects is occasionally emphasized.
It turns out that customers express themselves ambiguously about "SPSR". In general, this is a good organization, but it has a number of its drawbacks. It is not the best in Russia, but many people use it. Especially when ordering goods through online stores.
Address
And where is this company? Branches are located in different cities of Russia. And in large quantities. What does Russia offer? "Express SPSR" is most often seen as a delivery service in St. Petersburg. It is the branches in this city that are of interest to many. Where can I find branches of the delivery service?
Today in St. Petersburg there are 3 offices of "SPSR". They are located at the following addresses:
- Second upper lane, building 10;
- Shatelena street, house 3;
- Liteiny prospect, house 60.
It is at the indicated addresses that you can find "SPSR Express". St. Petersburg is a big city, but there are only 3 points of the specified delivery service. On Chatelain is the departures department, on is the customer service department, and 2nd Upper Lane is the address of the organization's central office. All this must be taken into account.
Phones
"SPSR Express" phone is far from being the only one. There is a contact number for hotline. Calls are accepted in all cities of Russia. In order to use this number, you need to dial 8 800 555 54 45.
And if we talk about the branches of St. Petersburg, then only 2 separate rooms are offered to customers. What exactly? You can call SPSR by phone:
- 8 812 777 88 99;
- 8 812 320 04 33.
These combinations are suitable for all branches located in St. Petersburg. It is not so difficult to get through to them, the operators work quickly and without unnecessary negativity. It's nice to interact with employees.
About job prospects
Russia is famous for not the best employers. Is "Express SPSR" a good boss or not? The company under study offers good services to the population. But how conscientious is this employer?
Many say that "SPSR Express" (the address in St. Petersburg is already known) offers an official device and prospects for part-time work. Especially if we talk about the career of a courier. According to some unconfirmed opinions, the firm under study employs some workers informally.
There is career growth in the organization, but not in all positions. But Professional Development occurs. It is noted that workers will work and hone their skills in a particular area constantly. Every day, actions are performed that only help to better perform their job duties.
"- quite sensational in our time Chinese online store selling the most popular gadgets and other goods for every taste. The store is famous low prices, as well as the ability to purchase goods from different countries world, including Russia and other neighboring countries.
In addition to a diverse assortment at affordable prices, you can also order a delivery method here: from paid to free, from the fastest and vice versa.
If you are interested in fast, moreover, courier delivery of goods, then this review is for you. Today we will talk about the delivery method for " aliexpress" through transport company « Russia Express SPSR". We will analyze various issues, find out delivery times, get acquainted with customer reviews and sites where you can track packages from China.
Delivery service "Russia Express SPSR" on "Aliexpress": what kind of delivery, paid or free, how to track and where to receive the parcel?
What is the delivery of "Russia Express SPSR" on "Aliexpress"?
« Express SPSR» refers to companies that cooperate with the online store « aliexpress”, and are engaged in the transportation of parcels to buyers. The company has been operating for more than 16 years, which is a relatively short period, but it has its own authority and popularity among customers. To get to know the company better and decide on this delivery method, aliexpress”, we will provide some information on “ Express SPSR»:
- Service points « Express SPSR» you can count more than 200 in different parts of the world. It is possible to turn to the company's employees for help not only in Russia, but also abroad. Thus, the procedure for receiving a parcel is simplified.
- Judging by the feedback from the recipients of the parcels (we will find out more at the end of the article), the quality of the company's work is fully consistent with European standards.
- As expected, the movement of the parcel can be tracked by track numbers. Below we offer several resources where this can be done.
- The recipient of the parcel through " Express SPSR» has the ability to control the entire delivery procedure from dispatch to receipt.
- Since parcels are delivered to a variety of places, customers can contact us with all their questions.
- By the way, the company employs competent, experienced and qualified managers who are always able to help the client.
- Packing, picking and other stages of delivery occur automatically. The number of errors is minimal. The company uses only advanced technologies for fast and reliable transportation of parcels to the recipient.
What is the delivery time for parcels from "Aliexpress" through "Express SPSR"?
Russian users of the online store " aliexpress", ordering the shipping method using " Express SPSR”, can count on terms from five days to two weeks. In this case, buyers are dealing with express delivery, which indicates high-speed transportation of goods.
Of course, you should always keep in mind that the place of residence of the client affects the delivery time, no matter what transport service you use. The farther the client lives from China, the less it costs to hope for an instant receipt of the package.
Where should I receive a package from "Aliexpress" through "Express SPSR"?
Parcel courier companies are designed to deliver the goods directly to the customer. " Express SPSR» in this case is no exception.
Is Express SPSR shipping method to Aliexpress paid or free?
Delivery service "Russia Express SPSR" on "Aliexpress": what kind of delivery, paid or free, how to track and where to receive the parcel?
Of course, any high-speed courier delivery of parcels from " aliexpress» cannot be free. You still have to splurge. An exception here may be the case when you buy a fairly expensive product, and the seller takes the delivery charge on himself, thereby wanting to win over the buyer.
How to track parcels from "Aliexpress" through "Express SPSR"?
Track the parcel from " aliexpress" through " Express SPSR» is always possible without contacting any office of the postal service. For example, you can track the movement of parcels from China to Russia on the official website of the company. First, do not forget to copy the track number in your " Personal account" on the " aliexpress". It will be displayed on your order page after it has already been packaged and sent to you.
After you copy the track number, do the following:
- Go to the company's website at this link
- In the upper right corner, enter the track number in the field indicated in the screenshot and click on " Track».
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
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