Triomed Briscoe. BRISCO was exhausted, Rostourism was forgotten. Wedding ceremony in Egypt

Tour operator Brisco in Russia has been known since 2012. But the history of the company began more than ten years ago. In 2004, the company already sent tourists on vacation under the name Lagina Travel. At that time, Turkey and the United Arab Emirates were considered the main tourist destinations. Gradually, the number of routes increased. The tour operator became part of the TH&C holding and changed its name to Brisco in 2012.

Briscoe International Tour Operator Status

In the new status, the company continues to work successfully in the Russian tourist market. Cooperation with large host companies abroad allows us to maintain low prices and provide a full range of tourist services. The company owns several Airbus aircraft that fly from Moscow and Krasnodar, Saratov and St. Petersburg. There are flights to Mineralnye Vody. On MetroJet flights, a flight of increased comfort is offered - business class seats are equipped.

Tourist operator Briscoe cooperates with the third largest German host company Meeting Point. The range of hotels in popular resorts has been expanded. The list contains such hotels that are rarely offered on Russian market. The presence of own flights and a modern fleet of vehicles guarantees European quality services and provides control over every stage of the journey.

Briscoe tourist operator was awarded prizes for success in work. He was repeatedly awarded diplomas for the championship in Moscow, the Moscow region, was recognized as the "Favorite Tour Operator" in 2013. Constantly participates in exhibitions, develops mass tourism directions.

New directions for searching for tours on the official website of New Brisco Ru

The political situation makes adjustments to the geography of travel. Is Brisco focused on developing new destinations this year? These are Bulgaria and Russia. Flights will be operated on MetroJet flights from May 2016. First, twice a week, and then five times, planes will fly to Varna and Burgas. You can fly to Bulgaria not only from Moscow, but also from the cities of St. Petersburg and Samara.

In the resorts of Bulgaria, tourists are accepted by the responsible company TravelPlus. For more than ten years, it has been successfully working, serving tourists from Russia. A trained staff of guides, an extensive selection of family-friendly hotels, a mild climate? all this guarantees the success of a new undertaking. It is predicted that this year the demand for Bulgaria will increase.

This country is perfect for families with children. Absence language barrier, low prices and generous hospitality local residents cannot but rejoice. A simple visa application and a relatively short flight - two and a half hours - are also pluses that you need to consider when searching for a tour and choosing a tour on the official website of the Briscoe tour operator. Every year new comfortable hotels are built on the coast. Holidays in Bulgaria today meet the highest international standards.

Soon there will be new offers for Russian resorts Black Sea coast on the official website of New Brisco Ru. We are sure that the prices will please you. And you can be sure that you will receive quality service.

Brisco Tour Operator Benefits

By purchasing a tour from a tour operator, you get:

• comfortable flight at a favorable price;
• an expanded selection of hotels of various price categories;
• support and attentive attitude of the host;
• service that meets European standards;
• a unique UNIQUE booking system on the official website that quickly responds to changes.

Get ready for your summer vacation! Book a Brisco tour operator. You will not be disappointed by entrusting your vacation to a company with international experience. May your journey be successful!

In 2004, the first office under the LaginaTravel brand was opened. At first, the company specialized in organizing trips to, and after - to. Over time, the range of destinations began to expand, the holding opened several of its own hotels. This made it possible to guarantee high-quality rest and service. After 8 years of existence of LaginaTravel, the brand name was changed to BRISCO. Now the company provides travel services under this name.

What does BRISCO offer?

For the tour operator, a company called Prince Group was opened specially in 2004. Its main purpose was to perform the functions of the meeting party in. To this day, the company successfully concludes contracts with hotels, to some extent manages them, offers transfer services and organizes excursions within the country. The holding is known for having its own fleet, through which transfers are carried out. In addition, luxury cars and even VIP yachts are available for rent. Complete customer satisfaction is BRISCO's undeniable priority.

It should be noted that the large holding also owns 10 aircraft flying from Russian cities in various directions. Tour operator BRISCO only sends fully equipped aircraft, some even offering business class services.

Benefits of BRISCO

A developed infrastructure, including its own airline, transport fleet, its own hotels and the host, allows the travel company to fully control the process of providing services. Partners, as well as clients of the company, are offered exclusive terms of cooperation, including special prices for tourist products.

In addition, the BRISCO operator is engaged in such areas as and, and in 2015, and were added to them. Those who go on vacation to Turkey are offered rooms in luxury hotels, which are privately owned by the company. And they are located in the most popular resorts in the country.

Throughout its activities, the tour operator BRISCO, once called LaginaTravel, takes an active part in thematic exhibitions. The company received many solid awards as a token of gratitude for its participation in the formation of a civilized consumer market in Russia. She also has an award for a significant contribution to the development tourism in Turkey.

In a press release, this decision is explained by the difficulty in obtaining financial guarantees. For two consecutive insurance companies that provided Brisco financial guarantees - first "Swiss Guarantor", then at "Vnesheconomstrakh"- licenses were revoked. In the few days that have passed since July 28, when Vnesheconomstrakh lost its license, Brisco could not play it safe.

Apparently, this was the last straw that overflowed the patience of the company's owners. Indeed, after the closure of Egypt and Turkey, Brisco announced that it would diversify its range and offer tours to Bulgaria and other countries. On June 26, the tour operator posted on the site an advertisement for the sale of tours to 44 new destinations based on dynamic packages. But at the same time, he did not return funds for failed tours to closed Egypt and Turkey, stating that there was no money.

“Despite such a forced decision, we do not abandon our obligations and will soon offer alternative options for fulfilling obligations for failed tours to Egypt and Turkey at the expense of the resources of other companies included in the group TH&C”, reassuring Brisco on its website. But this is strongly reminiscent of the company's previous promises to pay off debts that ended in nothing.

Tourists in Bulgaria are kept under control

Fortunately, unlike the series of tour operator failures two years ago, Brisco's shutdown was not catastrophic as sales were minimal. It is known that there are currently about 20 Brisco tourists in Bulgaria. Approximately the same number of the company's customers are expecting departure on August 5-8. As the director stated "Tourist assistance" Alexander Osaulenko, the tour operator promised, again in words, that in relation to these tourists he would fulfill his obligations by 100%, that is, the first ones would return, and the second ones would fly away.

“We are in contact with Brisco, they act within the framework of Russian legislation: they do not wait for an order, but honestly notify their partners and clients of the suspension of activities as soon as it becomes clear that the insurer’s license has been revoked,” commented Osaulenko.

However, the main questions do not arise about those forty tourists of the company who have a rest or will have a rest in Bulgaria. But no one knows the exact number of those who did not fly to Egypt and Turkey last year.

Insurance disclaims

Brisco phones were not answered on 2 August. Therefore, it is possible to estimate the debt of the tour operator for last year's tours only approximately. Experts estimate the total debt to the largest Russian travel agency networks at 15-17 million rubles. And this is not counting independent retail and obligations to customers who have paid for tours directly to the company. These can also be.

The average price of a tour to Egypt or Turkey was 50-60 thousand rubles at the time of booking last year. Dividing the debt to the networks by the cost of the tour, we get almost 350 - at least this number of Brisco tourists did not fly on their trips.

Now many of them will try to get their money back. At the time of the closure of the above destinations, Brisco's insurer was "VSK". It is known that back in the spring, some clients applied there for compensation. But there fended off the claims of tourists.

“In accordance with the explanations of the All-Russian Union of Insurers, acts of the authorities are a standard exception for insurance contracts for traveling abroad and insurance of civil liability of tour operators, compensation is not provided in this case,” the VSK press service reported in response to a request from TourDom.ru back in April, pointing out that Turkey and Egypt were closed by decree "from above".

According to the lawyer Ilya Tuguev, the case with Brisco tourists is really not insurance, but they can sue the tour operator. “The chance to win a case against the company is great, but this does not mean that tourists will receive money. They will have writ of execution in their hands, but whether the tour operator will fulfill its obligations on them is a very controversial issue. Perhaps Brisco will soon go bankrupt, which means that tourists with these writ of execution will be on the list of creditors. As practice shows, in this case, not everyone can count on a refund. For example, from clients "Labyrinth" less than half managed to get their cash. There is a similar situation here,” the expert says.

Casuistry leaves chances for a return

However, there are lawyers who argue that the insurance will still have to pay. You just need to use other arguments. offers its own algorithm Elena Validova, representative law firm Samdays.

According to her, the tourist should send a request to the tour operator within 10 days to complete settlements with him under the contract and return the amount for the tour in full. In this document, as a justification, it must be indicated that the requirement is dictated by the decisions of the authorities, which actually recognized the tourist service as dangerous for the consumer. And since the sale of a dangerous service is prohibited by law (Article 7 of the Law of the Russian Federation "On Protection of Consumer Rights"),.

Validova also claims that if the insurance company refuses to do so, you need to contact Central Bank. According to her, until March of this year, there were precedents when tourists collected money from VSK after such complaints from the Central Bank of the Russian Federation - to the Consumer Rights Protection Service. financial services and minority shareholders.

The editors have at their disposal a copy of the response to the appeal, in which the deputy head of this structure E. Shchelkanov writes: “An order was sent to the address of the insurance organization to eliminate violations of the law Russian Federation". What specific violations were identified is not specified. Validova hopes that on the basis of this order, tourists will be able to recover money from VSK even now.

As for the personal responsibility of the General Director of Triomed LLC Ismail Lepiev and company owner Viskhana Tabulaeva, then they are unlikely to face the claims of law enforcement agencies. Lawyer Ilya Tuguev notes that the tourists could not use the paid services through no fault of their own, but due to force majeure circumstances. Nevertheless, it is unpredictable how the Russian legislation will evaluate the actions of the management in a critical situation, if such claims are nevertheless made.

Brisco is a popular travel operator that has been operating since 2004, when the company still functioned under the name Lagina Travel and organized tours to Turkey and the UAE. Then the organization significantly expanded its spheres of influence, and in 2012 it was successfully renamed Brisco, a popular brand now known to all vacationers.

Brisco tour operator official website www.brisco.ru, which contains everything related to the resort activities of a well-known tourist brand.

Briscoe tour operator official website in header home page contains useful contact numbers, below which there is a large-scale menu consisting of active tabs. The menu starts with the "Hotel Directory" tab, which houses a colorful catalog of hotels with price offers. To facilitate the user's personal search, in the left block there is a convenient table in which it is worth filling in the necessary fields in order to set a specific search by country, city, hotel name. Briscoe tour operator official website also dedicates the rest of the menu tabs to a convenient booking procedure, agencies, specific tourist routes. It will be useful to study the documents and general information about the activities of the tour operator, to be sure of its reliability.

Briscoe tour operator’s official website fills its main page with a bright block with alternating pictures with the best offers of the brand, under which there is an independent choice of direction thanks to a given sign, where you need to write down the direction of interest, the city of departure, determine the dates, number of children and adults, length of stay, name hotel, and then press the coveted "Search" button.
Below are the recommended Briscoe holiday options with vivid pictures and prices, by clicking on one of which you can learn more about the proposed material.
Briscoe tour operator official website at the bottom of the main page places contact information for tourists and agencies, which will undoubtedly bring benefits.Order a tour to alluring sunny Bulgaria to relax at the Grand Hotel Sunny Beach? There is nothing unrealistic in this if there is a Brisco tour operator official website! When you are not interested in overseas beaches, but in your native expanses, railway tickets, the official website of Russian Railways, will help you buy a ticket in any direction.

Rostourism said that the tour operator BRISCO, which announced the suspension of activities last week, has fulfilled all obligations to customers taken in 2016. After August 2, the company sent about two dozen tourists on vacation to Bulgaria and returned back. However, the agency did not take into account the operator's debts to travel agencies for failed tours to Egypt and Turkey.

Tour operator in the field of international outbound tourism - from August 2 until the fulfillment of all obligations to partners. At the time of the suspension, 12 BRISCO clients were abroad. They vacationed in Bulgaria and "returned back in accordance with their vouchers". “Those who were supposed to fly after August 2 safely went on paid tours. The flights took place on August 5 and 7", - the message of Rostourism says.

The regulator of the tourism industry recalled the serious financial losses suffered by BRISCO last year. “The fulfillment of obligations by the tour operator in such a difficult situation for him is the result of joint work tour operator community, the Turpomoshch association and Rostourism, which led to an increase in stability in the market", - did not fail to note Head of Rostourism Oleg Safonov.

Earlier in the current summer season and the reallocation of resources to new regular destinations. That is why the travel business professionals are not at all surprised that the individual tourists of the company turned out to be rich.

Another question that worries hundreds and thousands of travel agents is whether their tourists now have a chance to get their money for failed tours. In June, in four tranches during June-September 2016, however, he did not keep his word. Under the conditions of the suspension of activities, the tour operator did not formally renounce its obligations. He promised to offer alternative options for their execution at the expense of the resources of other companies that are part of the TH&C group. But from communication with colleagues in the Turkish workshop, it became clear that there is no particular belief in this.

Tourists due to failed tours with BRISCO sued and successfully. You can try your luck in the administration of justice today. But success in this business does not guarantee money. The suspension of the operating activities of the tour operator actually means that there is no money in its current accounts. Alternatively, you can contact insurance company which provided financial guarantees to BRISCO. In the period up to May 31, 2016 inclusive - this is VSK. From June 1 - VNESHEKONOMSTRAKH, whose licenses were revoked by the Bank of Russia. In case of refusal of compensation by the insurer, tourists with him, again, can try to sue.

Rostourism, as it seems, is not particularly interested in all this. He is proud of the self-initiated “tourist rights and interests measure” that was introduced after the rolling bankruptcies of tour operators in 2014. Then tour operators were obliged to provide a round-trip ticket and a full package of documents no later than a day before departure. A somewhat absurd measure given the specifics of charter flights. As practice shows, tourists can have any kind of tickets on hand, but if the airline does not pay for the flight, it does not take off.

But the next step, which, according to the agency, "provide additional guarantees for tourists and will further enhance the sustainability of the tourism market.”, will be the creation, starting next year, of two financial funds within the framework of the association "Turpomoshch" - compensatory and personal responsibility of tour operators. The first will be used if you need to urgently provide assistance to tourists who find themselves in a difficult situation. The second is in the event of the tour operator leaving the market to pay compensation to customers.