Often there is a situation in which you need to quickly contact the support service of the organization or leave a complaint and feedback, in this case you need to call the hotline. In this article you will find out the free phone number of the Fix Price hotline.
About company
In December 2007, the first store of the Fix Price international chain of stores was opened. To date, 3382 Fix Price stores operate in more than 830 settlements, in 74 constituent entities of the Russian Federation, as well as in Kazakhstan, Georgia, the Republic of Belarus and Latvia. The main idea of the project is to offer the buyer a wide range of household goods for the whole family at low prices!
The Fix Price chain of stores operates in the "fixed price store" format, also known as variety store, pound shop, dollar store and under other names, which is a universal retail store, and, as it were, selling a wide range of both food and non-food items at one fixed price. Invented and implemented a new format retail Frank Winfield Woolworth, who opened the first store in the United States in 1879 with a wide range of goods for personal and household use, offered at one price - 5 cents.
With Woolworth's instigation, the concept of "one price" stores became widespread in North America and Western Europe, as well as in other parts of the world. In particular, such networks as Dollar tree, 99 cent only and Dollar General (USA) operate according to this scheme; Dollarama (Canada); Daiso (Japan); Poundland and 99p Stores (England); Euroshop (Germany); Crazy Clark's (Australia).
In the article we will find out which phone is the Fix Price hotline, how can I get through? Let's clarify whether alternative methods of communication are provided, in which cases the buyer can rely on support or advice? How to leave a complaint or feedback?
About company
Known commercial network Fix Price is distinguished by a wide range and attractive prices. The number of establishments in the second half of 2019 exceeded 2,840 stores. They are open in more than 800 cities of Russia, representative offices can be found in all regions.
The company runs a lot of exciting loyalty programs and promotions aimed at low-income customers, so in order to always stay up to date with the news, we recommend that you view the information on the website or use the hotline.
How to write to the Fix Price support service?
Two forms are presented:
- Feedback.
- Review.
Share your opinion or ask the managers a question if you encounter problems or poor quality of service. Pay attention to the correctness of filling in the data, because of this, the response time may vary.
You can also send a message by e-mail, depending on the subject of the request, you need to send letters to different addresses:
- [email protected]- work of shops, addresses, services, etc.
- [email protected]- information on cards and loyalty programs.
What is the phone number of the Fix Price hotline?
The hotline phone number is used more often in practice, but customers do not always manage to communicate with the operator. The load is large, you have to wait 5-10 minutes. Therefore, an additional hotline was organized, operating in the Moscow and Leningrad regions (St. Petersburg, Moscow).
If you need to clarify questions that are not related to the maintenance of the support service, for example, searching for vacancies, etc., then you can call the following numbers:
You can get through free of charge only by phone with the code 8 800.
Addresses on the map
Addresses, phone numbers and opening hours of fixed price stores (Fix Price) can be viewed on Yandex Maps.
What is the hotline for?
Hotline and Fix Price support, always ready to help clients in solving various work-related problems personal account, stores, in case of problems with service, product quality, participation in promotions, loyalty programs, etc.
In addition, you can contact the Fix Price hot numbers and express a claim or complaint, you can also leave a review with a wish.
Communication with technical support through the application
Fix Price App Screenshots Using the application, you can search for new products, view catalogs edited specifically for your city, check your work schedule, view the number of points, participate in promotions, etc.
Additionally, through the Fix Price application, each user will be able to seek advice, just select the "Support" section in the menu. To get advice from a company employee, you will need to activate your account.
How to write a complaint?
When filing a complaint, you must specify:
- Contacts.
- City.
- Subject.
- Describe the situation in detail.
It is advisable to attach photo or video files, so it will be easier for employees to make a decision.
You can also leave a complaint in another way by writing a message by e-mail or by calling one of the Fix Price hot numbers.
Other contact methods
The Fix Price store tries to be useful and convenient for everyone, so official communities were organized in the social. networks. This is a more informal way of communication, but administrators will be able to answer and advise on some questions. The support service maintains pages in the following social networks. networks - VKontakte, Odnoklassniki, Facebook, Instagram:
- In contact with -
Fix Price is a large retail chain operating in Russia, mainly engaged in the retail sale of non-food products. management company is Best Price LLC, which has its head office in Moscow.
A distinctive feature of the "Fix Price" network is the use of the "fixed price store" format, also called the "single price store". This format was first proposed in 1879 in the USA and very quickly spread to North America and Western Europe. At the beginning of its activity in FixPrice, the price was set at 30 rubles, for February 2016 - 50 rubles.
So low prices are obtained through own imports of the entire range of goods in large volume(excluding intermediary companies) and low transaction costs.
The company has introduced a quality control system for the products supplied. Specifications with the required characteristics of the goods are attached to the supply contracts. Maximum control is ensured through the involvement of independent laboratories. To evaluate and compare products, regular tastings are held. In addition, the factories of manufacturers of goods are audited by internal or external experts. It includes input control of raw materials and technological processes, checking administrative procedures, worker hygiene and transport conditions.
Story
The Best Price LLC company appeared relatively recently. It was founded by Artem Khachatryan and Sergey Lomakin in 2007. Prior to that, they were co-owners of the Kopeika chain and sold it in order to introduce a completely new store format to the Russian retail market, which has long gained popularity in other countries. First outlet Fix Price opened in December 2007.
Network structure
At the beginning of 2016, the Fix Price network included 2075 stores in more than six hundred settlements Russian Federation. All stores are standardized, their area on average (with rare exceptions) ranges from 200 to 300 sq.m. They are located near residential areas and in crowded places.
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